Pluxy レビュー 749

Pluxy からの回答

3日前

Hi Michelle,

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience.

We’re glad to hear that our team was able to assist you quickly and make the process smooth—providing timely support is something we always strive for. Your feedback means a lot to us and motivates us to keep delivering the best service possible.

We’re excited for you to receive your order and hope you love it! If there’s anything else we can assist you with in the meantime, please don’t hesitate to reach out.

Thanks again for your support! 😊

Pluxy からの回答

4日前

Hi there!

Thank you so much for your kind words! We’re really excited for you to try the product as well 😊

We completely understand how frustrating dealing with chin hair can be, and you’re definitely not alone in that experience. We truly hope this brings you the results you’ve been looking for and makes your routine a whole lot easier—maybe even retire those tweezers from your purse!

If you ever have any questions or need tips along the way, feel free to email us at support@pluxy.co. We’re here to help every step of the way.

Wishing you the best results! ✨

Pluxy からの回答

2026年4月10日

Hi Jeanette,

Thank you for your message, and we’re really sorry to hear that you haven’t received your order yet.

We’d be happy to look into this for you right away. Could you please send us an email at support@pluxy.co with your order number and any additional details? This will help us check the status of your shipment and provide you with an update as soon as possible.

We appreciate your patience and look forward to resolving this for you quickly.

Best regards,
Pluxy Support Team

Pluxy からの回答

2026年4月8日

Hi Barb,

Thank you so much for your wonderful feedback! We’re really glad to hear your order arrived quickly and that you’re enjoying the smooth results from your Epil Pro 3.0.

We hope you love the attachments just as much once you try them! If you have any questions or need tips on how to use them, feel free to reach out—we’re always happy to help.

Pluxy からの回答

2026年4月8日

Hi Carla,

Thank you for your feedback, and we’re sorry to hear about your experience.

For further assistance, please contact our support team at support@pluxy.co and we’ll be happy to help address your concerns.

Pluxy からの回答

2026年4月3日

Hi Brenda,

Thank you so much for your kind feedback—we truly appreciate it! 😊

We’re really glad to hear that you found it easy to reach us and receive a response. It’s always our goal to make support as smooth and helpful as possible.

We’re also happy we could assist you in getting a replacement charging cord when you needed one!

If there’s ever anything else we can help with, please don’t hesitate to reach out.

Best regards,

Pluxy からの回答

2026年4月1日

Hi Ginny,

Thank you for taking the time to share your feedback—we’re truly sorry to hear that the device didn’t meet your expectations.

We understand how frustrating it must be to experience hair breaking instead of being fully removed, especially in areas with thicker or coarser hair. While results can vary depending on hair type and usage technique, your experience is not what we aim to deliver.

We’d really appreciate the chance to assist you further and find the best possible solution. Please feel free to contact our support team at support@pluxy.co, and we’ll be more than happy to look into this for you.

Thank you again for your feedback, and we hope to make this right.

Warm regards,
Pluxy Team

Pluxy からの回答

2026年3月24日

Hi Sherry,

We’re really sorry to hear about your experience — that’s definitely not what we want for our customers.

What you’re describing doesn’t sound typical, and we’d really like the chance to make this right for you. Sometimes results can vary depending on how the device is used, but it should never feel painful or cause discomfort like you described.

Please reach out to our support team at support@pluxy.co so we can look into this further and help resolve the issue for you as quickly as possible.

We appreciate your feedback and the opportunity to improve your experience.✨

Pluxy からの回答

2026年3月24日

Hi Kate,

Thank you so much for your kind words!

We’re really glad to hear you found our website informative and that your order confirmation came through quickly — that’s exactly the experience we aim to provide.

We truly appreciate your support and hope you love your purchase! If you ever need anything, our Pluxy support team is always here to help.✨

Pluxy からの回答

2026年3月24日

Hi Leona,

Thank you so much for your kind words!

We’re really happy to hear you had a great experience with our team and support — it truly means a lot to us. We always strive to provide the best service possible.

If you ever need anything, don’t hesitate to reach out — we’re always here to help!🌟

Pluxy からの回答

2026年3月21日

Hi Miss Leanne,

Thank you so much for your kind words! We're really glad to hear that you found our customer service quick, easy, and helpful. We truly appreciate your support and are always here whenever you need us! 😊

Pluxy からの回答

2026年3月19日

Hi Joan,

Thank you for your honest feedback—we completely understand your concerns regarding pricing and exchange rates. We’re continuously working to make our checkout process clearer and more transparent for our international customers.

We’re also sorry to hear that reviews have made you hesitant, and we truly appreciate you considering Pluxy.

If you have any further questions or specific concerns, we’d love to assist you directly. Please feel free to reach out to our support team at support@pluxy.com, and we’ll be more than happy to provide a clear breakdown and help in any way we can.

Pluxy からの回答

2026年3月18日

Hi Alison,

Thank you so much for your wonderful review!

We’re thrilled to hear that you’re enjoying the results and finding great value compared to waxing. It’s amazing to know that the product is helping you achieve smooth, fuzz-free skin with ease.

Your feedback truly means a lot to us, and we appreciate you taking the time to share your experience!

If you ever need any assistance, feel free to reach out—we’re always happy to help.

Pluxy Team

Pluxy からの回答

2026年3月17日

Hi J,

We’re sorry to hear about your experience and appreciate you sharing your feedback. We want every user to have a smooth and effective experience with their Pluxy device.

For further assistance and tips on how to get the best results, please don’t hesitate to reach out to our support team at support@pluxy.co. They’ll be happy to guide you and ensure your device works optimally.

Thank you for giving us a chance to help!

Pluxy からの回答

2026年3月13日

Hi Jane,

We’re sorry to hear about your experience with your Pluxy Epilator. We take feedback like this very seriously and would like to assist you further.

To help us look into this and provide a resolution, please send us an email at support@pluxy.co including your order number so our support team can assist you directly.

Thank you for bringing this to our attention, and we hope to make things right.

Pluxy からの回答

2026年3月7日

Hi Betty,

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience.

At Pluxy, we always strive to provide responsive, helpful, and friendly support, so it means a lot to hear that our team made a positive impression. We're especially glad that your interaction with us stood out and that you felt well taken care of.✨

Your feedback motivates our team to continue delivering the level of service our customers deserve. If you ever need anything else, please don’t hesitate to reach out — we’re always happy to help! 😊✨

Pluxy からの回答

2026年3月4日 に更新

Hi Evelyn,

We’re very sorry to hear about your experience. This is not the quality or service we aim to provide, and we sincerely apologize for the frustration and discomfort you experienced.

Shipping times can sometimes vary due to processing and carrier schedules, but we understand your disappointment—especially since express shipping was selected. We also regret that the product did not work as expected and that you experienced irritation. Safety and customer satisfaction are very important to us.

We would like the opportunity to assist you further and make this right. Please reach out to our support team at support@pluxy.co with your order number so we can help with your return and address your concerns directly.

Thank you for bringing this to our attention.

Pluxy からの回答

2026年3月3日

Hello there,

Thank you for your feedback, and we’re very sorry for the delay in responding to your inquiry. We understand how frustrating it can be when expectations around shipping aren’t met.

To help us better understand and address the issue you encountered with the free shipping, please email our support team at support@pluxy.co with a screenshot of what you saw or reply here with your order number so we can reach out to you directly.

We appreciate your patience and your honest feedback — it helps us improve our service.

Pluxy からの回答

2026年3月3日 に更新

Hi there,

Thank you for sharing your feedback. We’re sorry to hear that Pluxy didn’t work as expected for you.

Results can vary depending on hair type and growth, and we’d love the opportunity to help you get the best results possible. If you’d like, please reach out to us at support@pluxy.co, and our team can provide tips or troubleshooting to improve your experience.

We appreciate your honesty and hope we can help make your experience better.