レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

DO NOT give your credit card info to this company EVER, complete scam! They show you flights online, you put your card info in and they call you! Tell you it is not available, try to book different... もっと見る

5つ星のうち5の評価

I was unable to find my email tickets for an upcoming flight and I panicked. Hayden Matthew was my hero of the day! He was patient and very understanding. He saved the day by resending my e tickets!... もっと見る

5つ星のうち2の評価

My representative was Kevin Peterson. His broken English was very hard to understand. He got annoyed with me because I had to keep asking him to repeat information. First of all the email I got from P... もっと見る

5つ星のうち2の評価

Originally, I bought a one-way ticket from Chattanooga to New Orleans at a very reasonable price. Later on my tickets online indicated I could not bring any luggage or carry-ons with me. I called them... もっと見る

2.2

期待以下

TrustScore 5段階評価の2

111件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.2

すべてのレビュー

(111)

過去12か月のレビュー数: 82件

レビューを書く
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5つ星のうち5の評価

Danny Cooper was very helpful and I…

Danny Cooper was very helpful and I would recommend him for help all the time. Shawn Ray was not clear and kept saying g no I didn't say that when me and my dad heard the same thing, Ray was not v e by helpful and it took all day to get to what we needed done.

2026年6月22日
自発的なレビュー
5つ星のうち1の評価

If I could give this company zero…

If I could give this company zero stars, I would.

This company is a scam operation and a bait-and-switch business. Fortunately, I was able to stop the transaction and cancel my credit card before further charges occurred.

DO NOT USE THIS COMPANY.

My concerns include:

• Misrepresentation of goods and services
• Deceptive advertising practices
• Billing errors that may violate the Fair Credit Billing Act (FCBA)
• Services not delivered as advertised
• Unauthorized transaction activity and potential credit card fraud
• Unfair and deceptive business practices under consumer protection laws

I strongly recommend that consumers exercise extreme caution and thoroughly research this company before providing any payment information.

2026年6月5日
自発的なレビュー
5つ星のうち2の評価

My representative was Kevin Peterson

My representative was Kevin Peterson. His broken English was very hard to understand. He got annoyed with me because I had to keep asking him to repeat information. First of all the email I got from Pocketfare listed a "24x7 customer support" number of 877-569-8221. The phone rang at least 50 times. When No one answered I had to go to Google to find another #. After 20+ rings someone finally picked up just when I was about to hang up. These calls were placed at 9:00 am. I finally got off the phone at 9:45am. Unacceptable in my opinion.

2026年6月3日
自発的なレビュー
5つ星のうち1の評価

Bait and Switch Scam

This company advertised fares that were very low, once you book they email saying they have tried to reach you and could not. Meanwhile no attempts to call were made. I waited on the line for 10 minutes and emailed and could not reach anyone at the number they requested i call. Then they called me and they tell me the airline no longer offers the price you paid and the amount will be used as a credit toward a booking they are offering you or you need to pay a cancelation fee, if you do not choose and alternative flight. The prices they are quoting you are also double what I paid and more than $100 over the amount expedia and other such sites are charging. I spent over an hour on the phone with them, first with an agent who was extremely rude and finally with a manger who also offered no explanation why, I could not verify with the airline directly that the company had reached out to book me the flights. I finally called the airline, who had no no record of this company requesting to book me flights. Then I called my credit card company and explained what happened, they cancelled my card and stated I could dispute the charge once it posted. Finally after almost 5 days, I received an email from pocketfare, they were refunding me my money with no fees.

This company is a complete scam. Bait and switching their way into stealing from customers.

2026年5月29日
自発的なレビュー
5つ星のうち1の評価

I would not recommend Pocketfare based…

I would not recommend Pocketfare based on my experience. I booked a flight thinking I had a confirmed ticket, but later found out at the airport that I was not actually confirmed and could not get a boarding pass.

After booking, I was told there were issues with the fare and the price situation changed, which caused a lot of confusion and stress right before my trip. It felt unorganized and misleading because I believed everything was already finalized.

Overall, I would advise others to be very careful and double-check directly with the airline before relying on this service. I would personally not use Pocketfare again for future travel.

2026年6月1日
自発的なレビュー
5つ星のうち1の評価

First of all my credit card bank kept…

First of all my credit card bank kept sending me this website is flagged suspicious activity so I called to cancel the booking .... mind you it never went through but now they kept saying it will have double booking when I go to airport. I told him no since it was rejected and new tickets were bought through airline itself. When price looks too good, it maybe. They are rude nd put me on hold for a while then transferred to someone else who had an attitude then hung up while I was talking. Never use the website again

2026年5月30日
自発的なレビュー
5つ星のうち1の評価

These people are scammers

These people are scammers! Be warned I spent over 1000 using this website.These people the manager and the other people name Samuel and lady are all scammers.I am very disappointed with the book service. I highly don't recommend the website! All of these fake reviews are BS!don't waste your time for that crap!

2026年5月28日
自発的なレビュー

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