Poclink レビュー 

23
•
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

So far so good. Had an issue with order that was straightened out quickly after contacting support. Also had an issue with one of the radios not xmitting voice properly which turned out to be a connec... もっと見る

5つ星のうち5の評価

I’ve been using these for several months now and they are great. I got one for my in-laws and mom, the instant communication is outstanding. No more trying to find their phone or getting voicemail, th... もっと見る

5つ星のうち1の評価

Placed order said delivery 5/8 days after 5 days got a delivery confirmation so they had my money 5 days before dispatched and still waiting. No tracking nothing AVOID Update got some fake royal ma... もっと見る

企業が回答しました

5つ星のうち4の評価

We bought these for our block down south and super happy I can still talk to the family in Perth while working out of town without the need for every family member to have a mobile phone. We haven’t... もっと見る


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3.6

まあまあ

TrustScore 5段階評価の3.5

23件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 87%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(23)

過去12か月のレビュー数: 23件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

So far so good

So far so good. Had an issue with order that was straightened out quickly after contacting support. Also had an issue with one of the radios not xmitting voice properly which turned out to be a connector issue which I cleared by jacking in/out of the headset port. Radios have good audio and range and I love them so far. Customer was service is available through email within a day, but I did not try by phone.

2026年8月25日
5つ星のうち5の評価

10/10 Recommend!

I’ve been using these for several months now and they are great. I got one for my in-laws and mom, the instant communication is outstanding. No more trying to find their phone or getting voicemail, the piece of mind knowing they are just a PTT away is comforting.

2026年8月31日
自発的なレビュー
5つ星のうち1の評価

Placed order said delivery 5/8 days…

Placed order said delivery 5/8 days after 5 days got a delivery confirmation so they had my money 5 days before dispatched and still waiting. No tracking nothing AVOID
Update got some fake royal mail tracking number turned out to be fake as royal mail CANT TRACK THE NUMBER YET MORE LIES SCAM COMPANY .I SUGGEST IF YOUR LOOKING FOR A SIMULAR RADIO CHOOSE A GENUINE COMPANY

2026年8月27日
自発的なレビュー
Poclink ロゴ

Poclink からの回答

We’re sorry for the confusion and understand your concern about not seeing the tracking information sooner. We can confirm that your order has been shipped, and the tracking number has been sent to the email address used when placing the order. Please check your inbox and spam/junk folder.

If you still cannot find the email, please contact us directly and we’ll resend the tracking details immediately. Thank you for your patience.

— The Poclink Team

5つ星のうち2の評価

I purchased 2 radios and 1 works…

I purchased 2 radios and 1 works fantastic. The second continues to cut out and you can not hold a conversation. There has been so much going on that I do not have the time to sit and wait for customer support for help. At this point I can't give fully 100 percent my approval and recommendation. I have had many radio brands in the past from Motorola to Midland and others. I have never had an issue with a radio until now.

2026年5月14日
自発的なレビュー
Poclink ロゴ

Poclink からの回答

Thank you for sharing your experience. We’re glad one radio is working well, but the second unit cutting in and out is not acceptable and is not how it should perform.

We understand that you do not have time to wait for customer support. Please contact us by email or call us directly at +1 (833) 570-9600 with your order number. We will prioritize your case and work with you to resolve this as quickly as possible, including arranging a replacement if the unit is faulty.

We want the opportunity to make this right and earn your full confidence.

— The Poclink Team

5つ星のうち4の評価

They are incredibly for distance and we…

They are incredibly for distance and we have only tried them
Over 140 km away
The only thing is sometimes the clarity and intermittent speech comes through making it tough to understand the other person

2026年8月20日
Poclink ロゴ

Poclink からの回答

Thank you for sharing your experience! We’re thrilled that the radios kept you connected from more than 140 km apart—that long-distance coverage is exactly what Poclink is designed for.

We’re sorry that the audio is occasionally unclear or intermittent. Conversations should be easy to understand, so we’d like to check the network connection, device settings, and firmware to identify and resolve the issue. Please contact us by email support@poclink.com or call +1 (833) 570-9600, and our team will be happy to help.

— The Poclink Team

5つ星のうち1の評価

it doesn't work in area because wrong…

it doesn't work in area because wrong kind off company for service because the company name 's is GCI server's and have no signal

2026年8月5日
Poclink ロゴ

Poclink からの回答

We can resolve this issue for you. Please contact us at support@poclink.com with your order number, and our support team will take care of it.

— The Poclink Team

5つ星のうち1の評価

Battery seems defective

Battery seems defective, it’s easily drain even without using them!

2026年8月5日
Poclink ロゴ

Poclink からの回答

We’re sorry to hear about the battery issue. The battery should not drain quickly when the device is not being used, and we can resolve this issue for you.

Please contact us at support@poclink.com or call +1 (833) 570-9600 with your order number. Our support team will take care of it, including arranging a replacement if the battery is defective.

— The Poclink Team

5つ星のうち1の評価

the customer experience for requesting…

the customer experience for requesting a return. I followed the directions and the system would not let me complete the process and they left me in wait.

2026年8月5日
Poclink ロゴ

Poclink からの回答

We’re sorry that our return system did not allow you to complete the process and that you were left waiting. This is not the experience we want for our customers.

Please contact us at support@poclink.com or call +1 (833) 570-9600 with your order number. We will handle your return directly and resolve this issue for you.

— The Poclink Team

5つ星のうち1の評価

Worked once haven't worked since very…

Worked once haven't worked since very disappointed with customer service issue still unresolved

2026年8月5日
Poclink ロゴ

Poclink からの回答

We’re very sorry that the device stopped working after the first use and that your previous support request remains unresolved. This is not acceptable, and we will resolve this issue for you.

Please contact us at support@poclink.com or call +1 (833) 570-9600 with your order number. We will solve the issue for you.

— The Poclink Team

5つ星のうち4の評価

We bought these for our block down…

We bought these for our block down south and super happy I can still talk to the family in Perth while working out of town without the need for every family member to have a mobile phone. We haven’t had to use them on the analogue systems but great to have this as a back up option in the event of a mobile outage!

2026年8月5日

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