Great service to get Royalmail to collect from your doorstep ( you have to now book via Nespresso website but didn’t used to). We fill a bag to the line each month, it would be good to get more places... もっと見る
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Really terrible service. Impossible to locate recycling bags. Tried every Starbucks in my area, also in London Kings Cross station, also various Morrisons. None of them had heard of Podback. Wrote dir... もっと見る
企業が回答しました
Bad idea to stop recycling coffee pods through Yodel. It worked! My new local drop off point (Tesco) won't accept them as podback aren't picking up, they are throwing them in the skip!....Next neare... もっと見る
企業が回答しました
Without the Yodel dropoff, which I've being doing for the last year, their nowhere in a reasonable distance for me to recycle my pods. There are barely any locations in London. It's disappointing as... もっと見る
企業が回答しました
企業情報
当該企業による記述
Podback: the UK's coffee pod recycling service. We are working with coffee brands, retailers, local authorities and recyclers to give your used coffee pods a new life—from plastic and aluminium turned into new products to coffee grounds used to create renewable energy and soil improver. With a growing network of drop-off points available in supermarkets, coffee shops and recycling centres, we’re working on ways to make recycling pods part of your regular routine. Podback is a not-for-profit organisation, funded by our member brands.
連絡先
Suite 4, 4 Hilliards Court, Chester Business Park, CH4 9QP, Chester, 英国
- podback.org
2.7
期待以下
129件のレビュー
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Tassimo pods
Easy to recycle Tassimo pods at Costa coffee, Bexhill on sea. Would like this to continue. Podback needs to somehow spread the word of their recycling. People just don’t know about you!
2024年10月9日
自発的なレビュー
Podback からの回答
Hi,
Thank you for your fantastic 5-star review! We're delighted to hear you're making the most of the Costa Coffee trial. We are working as hard as possible to spread awareness about Podback. Your feedback means so much to us!
Kind regards,
The Podback Team
Good idea but Costa staff frustrated…
Good idea but Costa staff frustrated due to bags piling up because they are not being collected from the coffee shop!!
2024年10月3日
自発的なレビュー
Podback からの回答
Hi David,
Thank you for leaving a review. We apologise that you have not had a positive experience. We are continually working to improve the service. Please could you let us know which Costa Coffee store is having issues, we can then advise our contacts at Costa Coffee. As this is a trial, we want to make every effort to ensure its success.
We hope you continue using Podback and support us in our mission, that every coffee pod enjoyed is recycled.
Kind regards,
The Podback Team
I use the podback service regularly
I use the podback service regularly. It has become so much easier since you teamed up with Costa Coffee. I can drop off and pick up bags whilst doing my shopping. please continue with it.
2024年10月10日
自発的なレビュー
Podback からの回答
Hi Pat,
Thank you for writing us a lovely 5-star review! We're so happy to read you're making the most of the Costa Coffee trial and finding the drop-off more convenient. We truly appreciate your support in making this trial a success.
Kind regards,
The Podback Team
Podback is great
Podback is great . Used to struggle to find drop off stores for the pods and had even thought of putting them in the bin.This Tesco\Costa initiative is a great improvement and I would hope it will continue after the trial date!
2024年9月19日
自発的なレビュー
Podback からの回答
Hi Ann,
Thank you so much for your glowing 5-star review! We're thrilled to hear you're enjoying the Costa Coffee trial and prefer it over our Yodel returns service. We appreciate your support in making it a success.
Kind regards,
The Podback Team
Simple
Just dropped a bag of pods to Northampton Tesco Costa, received replacement bag and all very easy
2024年10月16日
自発的なレビュー
Podback からの回答
Hi Sam,
Thank you for your fantastic 5-star review! We're delighted to hear you're making the most of the Costa Coffee trial and that the drop-off process is more convenient for you. Your feedback means so much to us!
Kind regards,
The Podback Team
Easy, quick and convenient
Staff at Costa Coffee in Tesco Ravenside, Bexhill were really helpful and I just handed them my Podback bag to recycle.
2024年9月17日
自発的なレビュー
Podback からの回答
Hi Helen,
Thank you for your glowing 5-star review! We truly appreciate that you're making the most of the Costa Coffee drop-off trial at your local Tesco and playing a key role in its success.
Kind regards,
The Podback Team
Easy and simple to recycle your coffee…
Easy and simple to recycle your coffee pods! I hope this service is kept beyond its trial period. It definitely saves time (and paper) as you don't need to print a label! I’ve only used this service in Tesco/Costa once so far, but it was very smooth. I didn’t request a new bag as I had plenty at home and normally order these online when needed.
2024年9月7日
自発的なレビュー
Podback からの回答
Hi Vips,
Thank you for taking the time to leave us a 5-star review! We're so happy to read you're making the most the Costa Coffee trial and really appreciate your support. Your feedback means the world to us!
Kind regards,
Podback Team
Pod bag Every easy to drop off my pod bags as…
Every easy to drop off my pod bags as tesco is my go to supermarket and I always drop in for a Costa. This is what I have been waiting for, much quicker than taking to a collection place. Hope this will be permanent
2024年10月10日
自発的なレビュー
Podback からの回答
Hi Jane,
Thank you for writing us a lovely 5-star review! We're so happy to read you're making the most of the Costa Coffee trial and finding the drop-off more convenient than using the Yodel returns service. We truly appreciate your support in making this trial a success.
Kind regards,
The Podback Team
Great service used it 3 times now
Great service used it 3 times now . Please keep it on after January 2025
2024年10月15日
自発的なレビュー
Podback からの回答
Hi Glenda,
Thank you so much for your glowing 5-star review! We're thrilled to hear you're enjoying the Costa Coffee trial and truly appreciate your support in making it a success.
Kind regards,
Podback Team
Recycling trauma
The ridiculous, time consuming system of bagging up pods in non recyclable plastic bags, printing labels, taking the bags to local shop for transport onto a facility in Yorkshire is still my only option. I currently empty out the grounds onto my garden and dispose of the pods in my general rubbish; this I will continue to do until there is a drop off point more local to me !
Grumpy Gosport.
2024年10月15日
自発的なレビュー
Podback からの回答
Hi Alan,
Thank you for leaving a review. We apologise that you have not had a positive experience. We are working to improve the service and offer more options to get bags and drop off full ones.
We are working hard to expand our Drop-off options; Our trial with Morrisons will soon be rolling out nationwide providing more drop off points.
In regards, to the bags, we can confirm that they are recycled, they are sent to a UK site that specialises in recycling flexible plastics and turns them into pellets which are then used in a wide range of manufacturing industries.
We hope you continue using Podback and support us in our mission, that every coffee pod enjoyed is recycled.
Kind regards,
The Podback Team
Easy peasy
I ordered the bags. I filled up to line. Took them to Costa. Recycled!! Easy!!
2024年9月19日
自発的なレビュー
Podback からの回答
Hi Julie,
Thank you for taking the time to leave us a 5-star review! We're so happy to read you're making the most the Costa Coffee trial and truly appreciate your support. Your feedback means the world to us!
Kind regards,
Podback Team
Convenient
Convenient, enjoy a Costa and recycle all at the same time. No need to print labels and make a special journey to nearest parcel outlet.
2024年10月11日
自発的なレビュー
Podback からの回答
Hi Ian,
Thank you for writing us a lovely 5-star review! We're so happy to read you're making the most of the Costa Coffee trial and finding the drop-off more convenient than using the Yodel returns service. We truly appreciate your support in making this trial a success.
Kind regards,
The Podback Team
So much easier than having to set up a…
So much easier than having to set up a Yodel return : hope the trial goes well enough to become permanent
2024年10月11日
自発的なレビュー
Podback からの回答
Hi Mark,
Thank you for your glowing 5-star review! We truly appreciate that you're making the most of the Costa Coffee trial and playing a key role in its success.
Kind regards,
The Podback Team
Easy drop off and very friendly barista…
Easy drop off and very friendly barista gave me a replacement bag.
2024年9月20日
自発的なレビュー
Podback からの回答
Hi Stuart,
Thank you for taking the time to leave us a 5-star review! We're so happy to read you're making the most the Costa Coffee trial and truly appreciate your support. Your feedback means the world to us!
Kind regards,
Podback Team
Thank you Podback and Tesco
Great idea and one which is so easy for me to use. I used to use Yodel from a shop which was a car ride away. Now I can use my local Tesco which is where I do most of my shopping.
2024年10月13日
自発的なレビュー
Podback からの回答
Hi
Thank you so much for your wonderful 5-star review! We're so happy to hear you're making the most of the Costa Coffee trial and finding the drop-off more convenient than using the Yodel returns service. Your feedback means the world to us!
Kind regards,
The Podback Team
Brilliant way to recycle
I have taken several bags of empty coffee pods to Costa in Tesco, Ryde now. It's such a helpful way to recycle my pods. I really hope the trial will become a permanent arrangement
2024年10月15日
自発的なレビュー
Podback からの回答
Hi Debbie,
Thank you so much for your lovely 5-star review! We're so happy to read you're making the most the Costa Coffee trial and truly appreciate your support. Your feedback means the world to us!
Kind regards,
Podback Team
What an excellent idea
What an excellent idea. It’s so easy to just drop the bags off locally.
2024年10月15日
自発的なレビュー
Podback からの回答
Hi Deborah,
Thank you so much for your glowing 5-star review! We're thrilled to hear you're taking advantage of the Costa Coffee trial and truly appreciate your support. Your feedback means the world to us!
Kind regards,
Podback Team
Podback with Costa.
I have been using the podback service for a couple of years now by sending them off with Yodel but the new partnership with Costa is a great addition and an easier way for me to recycle our pods! This way I can tie in my trip for a coffee treat with helping the planet by recycling our Tassimo pods whilst we’re there!
I hope this service stays!
2024年10月1日
自発的なレビュー
Podback からの回答
Hi Emma,
Thank you for your glowing 5-star review! We truly appreciate that you're making the most of the Costa Coffee trial and playing a key role in its success.
Kind regards,
The Podback Team
Pod back drop off at Tesco
Great to be able to drop off my pod back bags at Tesco. Fab way to make this system work easily for users.
2024年10月5日
自発的なレビュー
Podback からの回答
Hi Katie,
Thank you so much for your glowing 5-star review! We're thrilled to hear you're enjoying the Costa Coffee trial and truly appreciate your support. Your feedback means the world to us!
Kind regards,
Podback Team
Not working yet……
Pod back still hadn’t supplied our Costa at Tesco, Westridge with a receptacle for the bags, nor had they supplied said Costa with bags to encourage further recycling. Staff here were keen to come to customers to collect filled bags but it was very apparent that they had nowhere to store them!
2024年10月1日
自発的なレビュー
Podback からの回答
Hi Alan,
Thank you for taking the time to leave a review—we appreciate your feedback. We'll raise this issue with our Costa Coffee contact for investigation and aim to have this location running smoothly as soon as possible.
Kind regards,
The Podback Team
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