Our round trip was smooth and perfectly on time both ways. 2 different drivers - both polite and kind, cars were comfy and clean.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
We have used the services of Point Transfer for the second time and have been pleasantly impressed each time. Punctuality, reliability, and a safe journey to and from the airport were outstanding. We... もっと見る
企業が回答しました
The booking was made last minute and the response rate was immediate. The process was extremely simple. The rates were most competitive which almost made me question reliability compared t... もっと見る
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Booked the ride through booking.com, and didn't know what to expect. Least to say, we were very pleasantly surprised. Driver arrived exactly on time (2 in the morning, mind you), with a clean car, wor... もっと見る
企業が回答しました
企業情報
当該企業による記述
Founded in 2021 in Antalya, our company is built on over 20 years of experience in the tourism sector. In addition to airport VIP transfer services, we offer tours, daily car rentals, and event organization solutions. Today, we operate across 16 airports throughout Turkey. With a strong focus on safety, comfort, and customer-oriented service, and guided by our price-performance principles, we continue to grow with the goal of delivering the best solutions to our passengers.
連絡先
Mandırlar Mah Altinoluk cad No 107 Aksu, 07112, Antalya, トルコ
- +905495080454
- operation@pointransfer.com
- pointransfer.com
4.8
優良
163件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Transfer to the airport with a Mercedes Vito
Pointtransfer arranged a car to take us from the hotel to the airport. It was an early flight, but they were perfectly on time. The car was clean and the driver was friendly.
2026年4月17日
自発的なレビュー
Pointransfer からの回答
Dear Kenan,
Thank you so much for your kind words! We’re really happy to hear everything went smoothly, especially with such an early flight 😊
It means a lot to us that you appreciated the punctuality, cleanliness, and friendliness of our service.
We’d be glad to welcome you again anytime. Have a great trip and safe travels! ✈️
Best regards,
POINTRANSFER Team
Pointransfer からの回答
Thank you, Ebru! 😊 That really made our day. We’re glad everything went smoothly. See you again next time!
Pointransfer Team
I'd recommend this service
Our round trip was smooth and perfectly on time both ways. 2 different drivers - both polite and kind, cars were comfy and clean.
2026年4月9日
自発的なレビュー
Pointransfer からの回答
Thank you Dace! 😊 We're so glad everything went smoothly. We'll definitely share your kind words with our drivers. We hope to see you again on your next trip!
Pointransfer Team
No issues with airport pick and drop…
No issues with airport pick and drop off at request times. Kept informed on vehicle, driver name via text and email.
2026年4月18日
自発的なレビュー
Pointransfer からの回答
Thank you, Jay, for your valuable feedback. We’re pleased to hear that your transfer went smoothly and that our communication met your expectations. We look forward to welcoming you again.
Pointransfer Team
Pointransfer からの回答
Thank you, Tomasz, for your valuable feedback and recommendation. We’re delighted you enjoyed our service and look forward to welcoming you again.
Pointransfer Team
Pointransfer からの回答
Thank you very much for your kind feedback! It was a pleasure to serve you. We’re happy you had a great experience and hope to see you again soon.
Pointransfer Team
Transfer
We have used the services of Point Transfer for the second time and have been pleasantly impressed each time. Punctuality, reliability, and a safe journey to and from the airport were outstanding. We highly recommend them.
2026年4月2日
自発的なレビュー
Pointransfer からの回答
Thank you so much for choosing us again and for your kind words. We are truly grateful for your trust and recommendation, and we look forward to welcoming you back on your next trip.
Pointransfer Team
Great transfers
The booking was made last minute and the response rate was immediate. The process was extremely simple.
The rates were most competitive which almost made me question reliability compared to other transport companies. But having read positive reviews I proceeded with
airporttaxotransfers.
The communication was excellent throughout the process. I inadvertently booked return journey for same date but this was easily resolved by watsapp communication. No extra charge.
The driver details were provided for both journeys and meeting point.
The driver was there to greet us and in the return journey was at the hotel before allocated time. He was very pleasant.
I had no need to prompt for any information as the were always ahead of me in providing information.
The only reason for the4 stars was that the vehicle could have been cleaner and more presentable. But otherwise I would always recommend and use again.
Very happy with the service.
2026年3月24日
自発的なレビュー
Pointransfer からの回答
Hi Fatima,
Thank you very much for your detailed and thoughtful review. We are very happy to hear that the booking process was simple, our communication was clear, and that our team could support you quickly when the return journey needed to be corrected. We always try to be as helpful and flexible as possible when a small issue comes up, so we are glad we could resolve it smoothly for you.
We also truly appreciate your honest feedback regarding the vehicle presentation. Comments like yours are very valuable for us and help us improve our service further.
Thank you again for your trust, recommendation, and kind words. We would be very pleased to welcome you again on your next trip.
Best Regards,
Pointransfer Team
Great experience
The transportation was very comfortable, and the trip was at a high level. Everything arrived on time without any delays or issues. I am completely satisfied — everything was perfect.
2026年3月24日
自発的なレビュー
Pointransfer からの回答
Thank you so much for your kind words. We are very happy to hear that you were satisfied with the service and that everything went smoothly and on time. It was a pleasure to assist you, and we truly appreciate you taking the time to share your experience. We hope to welcome you again on your next trip.
Pointransfer Team
Ramazan bayramında 2 kere kullandım
Ramazan bayramında 2 kere kullandım, havalimanı-otel arasında. Tam zamanında geldi her ikisinde de hicsorunsuz yolculugumu gerceklestirdim.
2026年3月18日
自発的なレビュー
Pointransfer からの回答
Merhaba Tutku Şölenkol,
Bizi tercih etmeniz ve hizmetimizden memnun kalmanız bizi mutlu etti. Size hizmet vermek bize her daim keyif verecektir. En kısa sürede yeniden görüşmek dileğiyle.
Pointransfer Team
Alles perfekt
Pünktlich - Höflich - Sauber
Was will man mehr, absolut empfehlenswert!!
2026年3月12日
自発的なレビュー
Pointransfer からの回答
Vielen Dank, Serkan!
Wir freuen uns sehr, dass alles so reibungslos verlaufen ist.
Vielen Dank für Ihr Vertrauen und Ihre Weiterempfehlung.
Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!
Pointransfer Team
Pointransfer からの回答
Thank you for your lovely feedback. We're very happy you enjoyed the service. We look forward to welcoming you again.
Pointransfer Team
Quiet Journey
Not knowing how to speak English there was little dialogue, for the very smooth guide and friendly driver
2026年2月27日
自発的なレビュー
Pointransfer からの回答
Dear Francesca,
Thank you very much for your kind review. We are happy to hear that you had a smooth and comfortable journey with our friendly driver.
At POINTRANSFER, we always aim to provide clear, reliable, and stress-free transfers for all our guests, regardless of language.
We truly appreciate your feedback and hope to welcome you again on your next trip to Turkey.
Warm regards,
POINTRANSFER Team
Would 100% recommend
Would 100% recommend. Great service from everyone involved nothing was an issue. Would definitely use again
2026年1月27日
自発的なレビュー
Pointransfer からの回答
Dear Leanne,
thank you very much for your kind words and for taking the time to share your experience.
We’re delighted to hear that everything went smoothly and that you would 100% recommend our service.
It was a pleasure to assist you, and we would be happy to welcome you again anytime.
Best regards,
Pointransfer Team
Es ging alles so gut wie planmäßig und…
Es ist alles so gut planmäßig gelaufen und alles super organisiert 👍🏼 Sehr freundlich
2025年12月18日
自発的なレビュー
Pointransfer からの回答
Liebe Yasemin,
vielen Dank für Ihre tolle Bewertung! 😊
Es freut uns sehr zu hören, dass alles wie geplant verlaufen ist und Sie mit der Organisation und unserem Service zufrieden waren.
Wir würden uns freuen, Sie bald wieder bei Pointransfer begrüßen zu dürfen.
Herzliche Grüße
Ihr Pointransfer Team
Es ist alles super gelaufen Abholung…
Es ist alles super gelaufen Abholung vom Flughafen zum Hotel und vom Hotel zurück zum Flughafen reibungslos und pünktlich abgelaufen. Gerne wieder würde Pointransfer jedem empfehlen
Hersey için teşekkür ederiz
2025年12月25日
自発的なレビュー
Pointransfer からの回答
Lieber Aydın,
vielen Dank für Ihre schöne Rückmeldung 🙏
Es freut uns sehr zu hören, dass sowohl der Transfer vom Flughafen zum Hotel als auch die Rückfahrt reibungslos und pünktlich verlaufen sind.
Solche Rückmeldungen motivieren unser gesamtes Team sehr. Schön, dass Sie sich bei uns gut aufgehoben gefühlt haben.
Gerne stehen wir Ihnen bei Ihrer nächsten Reise wieder zur Verfügung.
Herzliche Grüße
Biz Teşekkür ederiz
Ihr POINTRANSFER Team
Yurtdışı seyahatimiz için tercih ettik
Yurtdışı seyahatimiz için tercih ettik. Hem araçlarının temizliği hemde kaptanlarının nazikliği harikaydı. Hem gidiş hemde dönüşte hiçbir olumsuzluk yaşamadık. Bundan sonra her havalimanı transferimizde tercih edeceğimiz tek firma.
2025年12月28日
自発的なレビュー
Pointransfer からの回答
Merhaba Gökhan Bey
İyi dilekleriniz ve güzel yorumlarınız için çok teşekkür ederiz. Size hizmet vermek bizim her zaman çok keyifli. En kısa sürede tekrar görüşmek üzere. Sağlıklı huzurlu mutlu yeni bir yıl diliyoruz
Pointransfer Team
Antalya
L'esperienza di transfer è stata assolutamente positiva.
L'azienda ci ha informati con un comodissimo messaggio whatsapp del punto in cui ci aspettava l'autista all'arrivo col nostro nome scritto su un cartello.
Ci ha chiesto step by step dove fossimo per evitare ritardi e disagi
Idem per il ritorno.
Unica piccola defaillance, al ritorno gli sarà stato detto che eravamo diretti a Napoli e ci ha portati alle partenze internazionali
In realtà, noi da Antalya andavamo.prima ad Istanbul quindi abbiamo dovuto ricaricare i pesanti bagagli sullo shuttle per raggiungere autonomamente il domestico terminal.
Consiglio perciò di chiarirsi prima di partire in ogni caso
In sostanza però il servizio è ottimo
Date
Arrivo 24 nov
Partenza 28 nov
2025年11月28日
自発的なレビュー
Pointransfer からの回答
Cara Maria,
Grazie di cuore per la sua recensione e per aver scelto Pointransfer per i suoi trasferimenti ad Antalya.
Siamo davvero felici che l’esperienza, sia all’arrivo che al ritorno, sia stata positiva e che la comunicazione tramite WhatsApp le sia risultata comoda e chiara.
Per quanto riguarda la piccola incomprensione al ritorno, ci scusiamo per il disagio.
All’aeroporto di Istanbul, la distinzione tra terminal internazionale e domestico può creare confusione, soprattutto nei momenti di maggior traffico.
La ringraziamo per averlo segnalato: il suo feedback ci aiuta a migliorare le indicazioni che forniamo ai nostri ospiti.
Saremo lieti di assisterla nuovamente in futuro e garantirle un servizio ancora più fluido.
Un caro saluto,
Il team Pointransfer
Arabanin ici leş gibi kokuyordu
Arabanin ici leş gibi kokuyordu. Kültablası ve tuvalet kokusu karışık. Berbat. Birdaha asla.
2025年11月27日
自発的なレビュー
Pointransfer からの回答
Merhaba Efendim
Yorumunuzu bizimle paylaştığınız için teşekkür ederiz.
Yaşadığınız deneyimin memnuniyet sağlamamış olmasından dolayı üzüldük.
Geri bildiriminiz üzerine ilgili araç ve kaptanla gerekli kontroller yapılmıştır.
Transferinizde kullanılan araç 2024 modeldir ve hem sizin hizmetiniz öncesinde hem de sonrasında benzer bir koku şikâyeti alınmamıştır.
Bekleme sırasında dış ortamdan koku girmiş olma ihtimali bulunmaktadır; ancak elbette yolculuğunuzun her aşamasının konforlu olmasını isterdik.
Keşke bu durumu transfer sırasında veya sonrasında bize doğrudan iletme fırsatınız olsaydı; aracınızı anında değiştirerek sorunu hızlıca çözebilirdik.
Yolcularımızdan gelen her geri bildirim bizim için değerlidir ve operasyon ekibimizle süreci detaylı şekilde inceleyip gerekli kayıtları oluşturduk.
Tüm misafirlerimize daha iyi bir deneyim sunmak için kontrollerimizi artırdığımızı bilmenizi isteriz.
Paylaşımınız için teşekkür eder, daha iyi şartlarda tekrar hizmet verebilmeyi dileriz.
Saygılarımızla,
POINTRANSFER Müşteri İlişkileri
Pointransfer からの回答
Vielen Dank für Ihr positives Feedback!
Es freut uns sehr, dass Sie mit unserem freundlichen und sauberen Service zufrieden waren.
Gerne jederzeit wieder!
Pointransfer Team
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