First time purchasing from Pongy and I was driven to purchase after reading that their scents were strong and long lasting. Had a slight delivery issue which was dealt with fast and satisfactorily by... ãã£ãšèŠã
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I am so impressed with this company. The owner are lovely and the products are delightful. I was going to say my favourite is Baby powder and sweet pea but I had a little sample included with my la... ãã£ãšèŠã
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I ordered products on 4th April now the 21st of April and still havenât received any notification or a delivery. I have tried to phone the company but I received a disconnected tone, I tried Emails... ãã£ãšèŠã
Absolutely beautiful smelling wax melts. For so long I was buying my wax melts from super markets/big branded stores and just never found the right ones. These fill the room and smell just as ima... ãã£ãšèŠã
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Creators of strong smelling Wax Melts! Family run company. Best smelling Wax Melts or your money back!
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Hut N2, Hawker Business Park, Melton Road, Burton on the Wolds, LE12 5TQ, Loughborough, è±åœ
- hey@pongy.co.uk
- pongy.co.uk
3.9
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Disappointed âŠ
Was so disappointed when I used these for the 1st time. Very little scent. Won't buy again.
2022幎12æ5æ¥
Pongy ããã®åç
Hi Jane
Sorry to hear you are disappointed with your melts - we do have a Smellback Guarantee with all of our orders. Weâll send an email with our returns process to your email shortly âºïž
As yet I still have not received my waxâŠ
Got them today , I know the delay on delivery was out of your hands but the smell of my wax melts are out of this world , I will order more definitely , the free sample of spring is gorgeous
2022幎12æ3æ¥
Pongy ããã®åç
Hi Elizabeth
Sorry to hear you havenât received your order yet.
The Royal Mail strikes have caused many parcels to be delayed - as you chose 2nd class on checkout, these are not prioritised over the other shipping options that they offer.
We are currently chasing Royal Mail for a number of delayed parcels and we will continue to do so until everyone has their parcel.
You can see more strike information here:
https://www.royalmail.com/latest-news
Sorry for any inconvenience.
Bought as gift so not used yet
2022幎11æ21æ¥
These wax smell amazing...still couldâŠ
These wax smell amazing...still could smell the fragrance in the morning...and that says it all with 2 dogs as well...really quick delivery and be definitely purchasing more
2022幎11æ22æ¥
Pongy ããã®åç
Thank you so much for your lovely review!
We really do appreciate it ð
Long lasting scents
Finally, long lasting gorgeous scented wax melts that last. Great for gifting too. Will definitely recommend and buy again.
2022幎11æ21æ¥
Pongy ããã®åç
Thank you so much for your lovely review!
We really do appreciate it ð
Excellent service very prompt and superâŠ
Excellent service very prompt and super quick delivery will definitely buy from them again. The wax melts filled my room with a lovely Candycane fragrance and last through several burns
2022幎11æ19æ¥
Pongy ããã®åç
Thank you so much for your lovely review!
We really do appreciate it ð
No smell hardly at all very disappointed
2022幎11æ16æ¥
Pongy ããã®åç
Hi Aline,
We have already sent you an email regarding your feedback as we do have a Smellback Guarantee, if you send your melts back to us we can refund you for your order.
Pongy ããã®åç
Thank you so much for your lovely review!
We really do appreciate it ð
Received in good time
Received in good time
Packaging was beautiful.
Haven't used yet but they do smell gorgeous ð
2022幎11æ14æ¥
Pongy ããã®åç
Thank you so much for your lovely review!
We really do appreciate it ð
The wax melts arenât very strongâŠ
The wax melts arenât very strong couldnât hardly smell anything.
2022幎11æ16æ¥
Pongy ããã®åç
Hi Sandra,
We have a smellback guarantee as weâre aware not everyoneâs nose is the same⊠weâve sent you an email regarding our refund process âºïž.
Pongy ããã®åç
Thank you so much for your lovely review!
We really do appreciate it ð
Not very pongy for me sorry
2022幎11æ16æ¥
Pongy ããã®åç
Hi Gillian
We have a smellback guarantee as weâre aware not everyoneâs nose is the same⊠weâll email you shortly regarding our refund process âºïž.
excellent service and speedy delivery xâŠ
excellent service and speedy delivery x could do with a little more Scent in the melts
2022幎11æ17æ¥
Pongy ããã®åç
Thank you so much for your review âºïžð
Lovely
The packaging was great and the items were exactly as written about in your review.
2022幎11æ16æ¥
Pongy ããã®åç
Thank you so much Barry! We really appreciate it âºïžð
I bought these for a gift
I bought these for a gift. Very nicely packaged and love the free gift of a wonderful smelling melt.
2022幎11æ15æ¥
Pongy ããã®åç
Thank you so much Natalie! We really do appreciate it âºïžð
Did not find the wax melts to have muchâŠ
Did not find the wax melts to have much fragrance.
2022幎11æ10æ¥
Pongy ããã®åç
Hi Margaret,
We do have a smellback guarantee as not everyoneâs nose is the same - weâve popped you an email regarding a refund âºïž
Nice Range of Products
Nice range of scents available but not too many. It was very easy to order, delivery within the week and a bonus sample included. Lovely scents and even a refund when I forgot to use an available discount code. Great little business I will be recommending to friends and using again myself.
2022幎11æ3æ¥
Pongy ããã®åç
Thank you so much for your kind words Jane! We really do appreciate it and we are so pleased you love them ð
Pongy ããã®åç
Thank you very much Louise!âºïžð
From ordering to delivering was 100%..
From ordering to delivering was 100%... Smells are to cry for... Deffo ordering again xx
2022幎11æ5æ¥
Pongy ããã®åç
Thank you for your kind review! We really do appreciate it ð
Customer service is brilliant
Customer service is brilliant, delivery prompt and so pleased with my highly fragranced wax melts.
2022幎11æ4æ¥
Pongy ããã®åç
Thank you for your review Mary, we really appreciate it ð
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