I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through som... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Order is easy. Dispatch time is prolonged. Received parts are as ordered.Delivery trough Aramex is significantly extended. This company has horrible reputation in Brisbane. My case is the same as many... もっと見る
Just finished installing the SC30 Chlorinator, replacing a Zodiac Tri Mid. The plumbing had to be changed but I was able to install with the cell in a vertical position. The unit looks well made, onl... もっと見る
I wasn't sure which pump would be right to replace a CTX280 pump and thought of getting a PRO200, but David replied to my on-line query suggesting a PRO150 as a better flow rate/power fit. Of course h... もっと見る
企業情報
当該企業による記述
Pool Supplies Online. We are an Australian online pool supplies company that has everything you need in one online pool store. Our mission is quite simply to make pools easier.
連絡先
27 Badgally Road , 2560, Campbelltown, オーストラリア
- 1300 001 466
- support@poolset.com.au
- poolset.com.au
ネガティブなレビューの 71%に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The spare parts are of poor quality
The spare parts are of poor quality. Recently received diaphragms lasted about 2 weeks each. Even though delivery time was ok, it was much longer than promised on the website.

Pool Set Pty Ltd からの回答
The vacuum cleaner gets stuck in the…
The vacuum cleaner gets stuck in the corner and I can’t get help on the phone to make it work properly

Pool Set Pty Ltd からの回答
Great products and best prices
Pool Set offered the best prices and delivered the products exactly as described in good time. Very happy this this supplier.
Outstanding product
Outstanding product, excellent customer service and definitely the best price on the market.
Timely service of good product
Timely service of good product. Very happy with pump so far.
My problem solved. Well done, Pool Set.
Good, informative website, enabling me to confidently order what I needed. Good communication via email, perfect tracking, arrived on time in perfect condition. Well done.
Fast delivery and much lower prices…
Fast delivery and much lower prices than my local poo; shops. Essential spare part and works well.
Good value and does the job
Purchased spare parts for our pool robot which we purchased from Aldi. Happy with the job this robot does (more effective at picking up eucalypt leaves than the rolling-type robots we had previously) and has outlasted some. Pleased to find we could get affordable replacement valves from Pool Set i.e. an Australian-based supplier. (The original valve had worn out after ~1yr, but we live in an area with lots of tall eucalypts dropping large leaves, so our robots work hard!)
Great product
Great product, easy to install, super fast delivery, all with courteous informative help from Dave. Not just making a sale, but providing quality service
Excellent communication
Excellent communication. Fast delivery. Great product - is worth 5 stars
Recently purchased a barracuda pool…
Recently purchased a barracuda pool cleaner. Goes for a short time and stops working. Have done all the recommended fixes with no results.

Pool Set Pty Ltd からの回答
Best customer service team i have dealt…
Best customer service team i have dealt with in a long time.
FANTASTIC COMPANY AND SERVICE!!
FANTASTIC COMPANY AND SERVICE!!
I have given 5 Stars simply because I can't give them 10 out of 10.
Dave and his Company have supplied me with heaters pool filters and accessories for my pool at not only a very competative price, but what sold me for this rating was the Excellent Customer Service and the backup and follow through.
I needed a new 28 inch sand filter and text Dave at 11.00am on a Thursday and he had it to me the next Friday at 12.00 from Sydney to Brisbane!!!
My techs advised me they buy local and couldn't get it to site that quick, so tot all the other Companies out there take a page from Dave's book and you will have some extremely happy customers...
I cannot recommend Dave and his Company enough.
Keep up the exceptional work and service... it is a credit to you!!
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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