POOTOO ロゎ
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POOTOO レビュヌ 11

•
TrustScore 5段階評䟡の3.5

3.4

家具店
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䌁業情報

  1. 家具店

圓該䌁業による蚘述

POOTOO is a brand that blends artistry with functionality, offering emotionally charged furniture pieces that tell stories and reflect the beauty of life. Our designs are more than just practical—they are expressions of art that resonate with your values and lifestyle. Committed to sustainability, POOTOO adopts the highest standards in craftsmanship, materials, and processes, ensuring every piece contributes positively to our planet. Join us in discovering a world where aesthetics and eco-consciousness come together seamlessly.

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3.4

たあたあ

TrustScore 5段階評䟡の3.5

11件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

the Aven Side Table i received was trash

the Aven Side Table i received was very low quality: it wobbles when assembled any time it is touched, and the parts do not fit together correctly, for example.
when i wanted to return it, pootoo china said i had to pay for return shipping.
that was not in any of the communication i received from them. anyhow, called my ccard co to cancel the transaction...
pootoo is a rip off. the product i received was garbage.

2026幎2月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Beautiful Design

I've had this red iron nightstand for 3 months now and I still love it. The design is beautiful and the materials feel high-quality.

2025幎10月21日
POOTOO ロゎ

POOTOO からの回答

Dear Dann,

We’re delighted to hear that you’re still loving the red iron nightstand after three months. Thank you for noticing the beautiful design and quality — it means a lot to us. Thanks again for your kind words and support!

Warm regards,
Pootoo Team

5぀星のうち5の評䟡

Great quality

Beautiful vanity — great quality

2025幎9月30日
自発的なレビュヌ
POOTOO ロゎ

POOTOO からの回答

Hi Mariana,

Thank you for your feedback. We apologize for the initial delay and confusion with your order.

After staying in touch, we’re happy to confirm that the issue has been fully resolved and your item was successfully delivered. We truly appreciate your patience and understanding.

Our team is committed to ensuring a smooth experience for every customer.

Warm regards,
Pootoo Team

5぀星のうち1の評䟡

Watch out for this company
Pootoo

Watch out for this company. My table was delivered in packaging that looked like it had come undone and then taped back together. The table was chipped, the sides of the shelves were unfinished and the finish on top had white spots that looked like bleach spots. When I contacted them they offered to send me a touch up kit. Obviously, that would not help the chips or the damaged finish. They said I could return it for a full refund
at my expense
TO CHINA. I am pursuing the matter with my credit card. I won’t be ordering furniture advertised by companies on Facebook Marketplace again.

2025幎4月1日
自発的なレビュヌ
POOTOO ロゎ

POOTOO からの回答

We’re very sorry to hear about your experience — this is not the quality or service we stand for at POOTOO. We're looking into what went wrong and are reviewing our packaging and quality control processes.

We understand how frustrating international returns can be, and while our current policy reflects this, we’re actively working on better solutions. We’ve also escalated your case internally to find a more reasonable resolution.

To anyone reading: we take all feedback seriously, and we’re committed to making things right for our customers.

5぀星のうち1の評䟡

The product I bought arrived damaged

The product I bought arrived damaged. The company refused to accept a return without my paying for return shipping. A scam, overseas company.

2025幎4月15日
自発的なレビュヌ
POOTOO ロゎ

POOTOO からの回答

We're very sorry to hear about your experience. We understand how disappointing it is to receive a damaged item.

Our customer service team has already issued a 50% partial refund as a gesture of goodwill, considering the circumstances. While our return policy requires customers to cover return shipping in some cases, we always strive to find a fair solution.

If there's anything else we can do to assist you further, please don't hesitate to reach out. We truly value your feedback and appreciate your understanding.

5぀星のうち1の評䟡

Bought orbs side table

Bought Orva side table. Took a month to arrive from China. Had to leave outside for days because the smell was so strong. Cheap piece of prefab garbage with uneven finish. Another hard lesson learned.also started receiving large amounts of spam and porn email directly after buying. A site and products to avoid.

2025幎3月9日
自発的なレビュヌ
POOTOO ロゎ

POOTOO からの回答

Thank you for your feedback. We are sorry to hear that your shopping experience did not meet your expectations.

Regarding the odor issue you mentioned, some furniture may have residual smells after long-distance transportation and sealed packaging. This usually dissipates after being placed in a well-ventilated area for a few days. We are committed to providing high-quality products, and if you have any concerns about the item you received, please feel free to contact our customer service team—we are here to assist you.

As for the spam emails, we take customer privacy very seriously and do not share any information with third parties. If you have been receiving unsolicited emails after your purchase, we recommend checking your email security settings and ensuring that the same email address has not been used on unrelated websites.

We sincerely hope to have the opportunity to improve your experience. If you need any further assistance, please do not hesitate to contact our customer service team.

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