GREAT JOB FROM START TO FINISH , THE CREW WORKED HARD AND WAS VERY PRODUTIVE EVERY DAY, ALWAYS KEEP CLEAN UP NICE . GOOD COMMUNICATION AND TRANSPARENCY.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Popcard has been a great way for us to provide all our details to potential adopters, fosters and also business that may be interested in partnering with our rescue. It is an easy and fun way to share... もっと見る
企業が回答しました
Not only it takes so long to arrive after you order it, the cards I received are not working. After talking with customer service about the cards not working they don’t do anything about. I sent many... もっと見る
Quick reviews for clients to write their comments. Fast and easy. Looking forward to many reviews
企業情報
当該企業による記述
Sale of professional equipment to improve online visibility
連絡先
4300 Ridgecrest Drive Southeast, 87124, Rio Rancho , 米国
- +1(575)242-1844
- contact@popcard.io
- popcard.io
3.9
ほぼ満足
274件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 76％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Popcard からの回答
Thank you for your feedback, and we’re truly sorry for the inconvenience and frustration this has caused.
We understand your concern, especially if you haven’t received a response yet or had difficulty reaching our support channels. We would really like to better understand your situation so we can assist you properly and work toward a resolution.
Please kindly email us at contact@popcard.io so our support team can look into your case as quickly as possible.
We appreciate your patience, and again, we sincerely apologize for the trouble you’ve experienced.
Horrible experience
Received my pop cards
They’re not working at all
Contacted customer service several times
No response
Terrible service
2025年5月23日
Popcard からの回答
Thank you for your feedback, and we’re truly sorry to hear about the issues you’ve experienced with your cards.
We understand how frustrating it must be to receive a product that is not working properly, especially after trying to contact support without success. We genuinely want to help resolve this for you as quickly as possible.
To better assist you and look into your case, please kindly email us at contact@popcard.io so our support team can review the issue and provide the appropriate help.
We appreciate your patience, and again, we sincerely apologize for the inconvenience caused.
Firstly we haven't received the cards
Firstly we haven't received the cards. Secondly, I had tried to cancel the order just 10mins after purchasing it but all my emails have been ignored. Could I please get a refund as we haven't even received the said cards. Kind Regards, Lisa.
2025年5月29日
Popcard からの回答
Thank you for sharing your feedback, and we’re truly sorry for the inconvenience and frustration this situation has caused.
We understand your concern, especially as the order was not received and you had also attempted to cancel shortly after purchase. We would really like the opportunity to look into this properly and assist you with a resolution.
Please kindly email us at contact@popcard.io so our support team can review your case and help you further as quickly as possible.
We sincerely apologize for the trouble and appreciate your patience.
Not happy with Customer Support
I ordered a Pop Stand for business Google reviews. I didn’t provide a Google Link to my business at checkout. I received multiple emails to reply with my Google link. I responded to them, and even sent multiple new emails to Support. I provided all my information for 2 weeks and still have no response or activation of my Pop Stand. This is not the first time I’ve had problems with my Pop Cards. I’m unhappy with your customer support.
2025年5月3日
Popcard からの回答
Thank you for your feedback, and we’re truly sorry for the inconvenience and frustration you’ve experienced with your Pop Stand and our customer support.
We understand how disappointing it must be after providing all required details and still not receiving activation after two weeks. This is not the experience we want for our customers, and we genuinely want to help resolve this for you as quickly as possible.
To properly look into your case and assist you further, please kindly email us at contact@popcard.io so our support team can review everything and provide the appropriate help.
We sincerely apologize for the inconvenience and appreciate your patience.
Popcard からの回答
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We understand how frustrating it must be if the cards are not working as expected, and we sincerely apologize for the inconvenience this has caused. If your cards are still not working, we would really like the opportunity to help resolve this for you as quickly as possible.
Please kindly email us at contact@popcard.io so our support team can look into your case and assist you directly.
We appreciate your patience and again, we’re very sorry for the trouble you’ve encountered.
Hello can someone please contact me…
Hello can someone please contact me because my pop card doesn’t work anymore or call me 313-671-2118 Barry McDaniel
2025年5月24日
自発的なレビュー
Popcard からの回答
I’m so sorry to hear that your Pop Card is no longer working.
We understand how frustrating this can be, and we’re more than happy to help you get this resolved as quickly as possible. Please kindly email us at contact@popcard.io so our support team can look into your case and assist you directly.
We appreciate your patience and we’re really sorry for the inconvenience this has caused.
Popcard からの回答
Thank you for your feedback, and we’re truly sorry for the inconvenience caused.
We understand how frustrating it must be to still be waiting after 10 days. May we kindly ask if you have not yet received your cards? If so, we would be happy to help look into this for you.
Please contact us at contact@popcard.io so our support team can review your order and assist you as quickly as possible.
We appreciate your patience and we’re very sorry for the inconvenience.
Popcard からの回答
We’re really sorry to hear that your order arrived late and that you’re not happy with your experience.
We completely understand your frustration, and we genuinely want to make things right for you. Please kindly contact us at contact@popcard.io so our support team can look into your case and assist you as quickly as possible.
We appreciate your feedback and we’re very sorry for the inconvenience caused.
Popcard からの回答
Thank you so much for your great feedback. We truly appreciate it! We’re really glad to hear you’re happy with our customer service and quick response times.
Thanks again for your support!
Popcard prove itself worthy
Popcard prove itself worthy, by handling my issues with my Popcard promptly and professionally. Definitely, in my go to companies.
2025年4月25日
Popcard からの回答
We’re really glad to hear about your positive experience with us. Thank you for sharing! It means a lot to know that our team handled your issue promptly and professionally.
We truly appreciate your trust and support, and we’re always here whenever you need us!
Great innovative GBP products!
2025年5月8日
Popcard からの回答
Thank you so much for your positive review. We really appreciate it! We’re glad you’re happy with our products.
Rest assured, we’ll continue to provide quality products and keep improving. Thanks again for your support!
I had no idea my business had not been…
I had no idea my business had not been up and running on Google. PopCard brought it to my attention and followed up by sending me links to correct the issue with Google. As soon as I emailed by business link, they immediately activated it on my cards! Their follow-up and communication is superb. AND, the ease of use for customers making leaving a review effortless!
2025年3月22日
Popcard からの回答
Thank you so much for taking the time to share your positive experience with us. We really appreciate it! We’re glad we were able to help get everything set up correctly and that the activation process went smoothly for you.
It’s also great to hear that your customers are finding it easy to leave reviews. Thanks again for your trust and support!
good working
2025年5月7日
Popcard からの回答
Thanks so much for your feedback, we really appreciate it! Glad to hear everything is working well for you.
Thanks again for your support!
Easy to use
Easy to use. Very convenient for my clients to leave a five star review & add comment if desired. Clients are impressed with the tap of their phone it pops up.
2025年5月9日
自発的なレビュー
Popcard からの回答
We’re really happy to hear your positive feedback. Thank you for sharing! It’s great to know your clients are finding it easy and convenient to leave reviews, and even enjoying the tap-to-open experience.
We truly appreciate your support!
I ordered the cards and there is no…
I ordered the cards and there are no instructions on how to start using the cards. There is no phone number to call. I did email there customer service team. They responded within 24 hours. It's been 48 hours and I still don't have my cards up and running. It should not go this way. The process is horrible. I hope the cards work better than the process to get them setup.
2025年4月20日
自発的なレビュー
Popcard からの回答
We’re truly sorry to hear about the frustration you’ve experienced with the setup process, and we sincerely apologize for the inconvenience caused.
We understand how important it is to get everything working smoothly, and we’re sorry for any confusion regarding instructions or delays in support response.
If your cards are still not working, we would be more than happy to help resolve this for you as quickly as possible. Please kindly contact us at contact@popcard.io so our support team can assist you directly and get this sorted.
We appreciate your patience and again, we’re very sorry for the inconvenience caused.
Not all of my Popcards are configured
Not all of my Popcards are configured, I wrote to fix, but when i reply on email, email cannot be delivered to the adressed that wrote to my account.
2025年4月9日
Popcard からの回答
Thank you for sharing your review, and we’re truly sorry to hear about your experience.
We understand how frustrating it must be to have some of your PopCards not configured properly and then encounter issues when replying to our email. We sincerely apologize for the inconvenience caused.
We would love the opportunity to make this right and help resolve the issue for you. Kindly email us directly at contact@popcard.io, and our team will be happy to assist you further with configuring your cards.
We look forward to helping you get everything sorted out.
Popcard からの回答
We’re sorry to hear about your experience.
May we kindly ask if your card is still not working? If so, we would be more than happy to look into this and resolve the issue for you.
Please contact us at contact@popcard.io so our support team can assist you directly. We’re here to help and want to make sure everything works properly for you.
We are able to get reviews way faster…
We are able to get reviews way faster with the popcard.
2025年3月31日
Popcard からの回答
Thank you so much for sharing your positive experience with us, we really appreciate it! It’s great to know your PopCards are helping you get reviews much faster.
Thanks again for your support!
Good tool
Popcard makes requesting reviews fairly simple for the tech and the individual leaving the review.
2025年3月17日
Popcard からの回答
We’re really happy to know your PopCard is making it simple for both your techs and customers to leave reviews. That’s exactly what we aim for, an easy and smooth experience for everyone involved.
Thanks so much for sharing your feedback!
Popcard からの回答
We’re really glad your PopCards have provided you with a great experience, thank you for sharing!
We truly appreciate your support!
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