Post Office Travel Money Card レビュー 

I like the general concept and handiness of this card, but I have an older, expired, card on my app that I don't seem to be able to get rid of

It appears on my app and will still allow me to credit money onto it, but is then of no further use

Also, when I spent money whilst on holiday, then later looked at my balance, the money I spent had not been deducted and gave the impression that I had a larger balance than I really had

Once I 'opened' the card the balance then corrected itself

It is possible that I have misunderstood something but overall my experience of this service was positive

Disappointed - Had my card for 3 years with no problems. Tried to add funds for holiday and it wouldnt work. 4 calls later after being advised to register my existing card again, change password, try on computer instead of phone app I am no further on. It let me change password and sent me code but then when I entered it a message oops something went wrong. Another phone call and told by advisor they had never came across that error before and would raise it with IT. Glad I didnt leave it until last minute and that there is only 4 euros left on it from last holiday. Not filled me with confidence using this service by post office anymore and will now look to use an alternative travel money card. 👎

Apparently the app wasn't working correctly the night before we flew out, they told me to log on on-line via their website, then was told my ID didn't match the driving licence I gave the post office assistant. I had to exchange money at the airport in the end, was on the phone for an hour trying to sort it, they were very unhelpful. I've just managed to get back to the post office to complain, they put me onto the money card customer service, they wanted me to send them a photo ID of my driving licence, at this point I completely lost it, end result is I'm getting a refund of the money originally put on the card and I'm emailing them all the charges I've had to pay to withdraw money, they said they will refund, I won't hold my breath in that.....

Despite several visits to the Post Office and calls with your Customer Care services, my card was blocked whilst I was on holiday and I was unable to use it. I have no idea why it was blocked, the card is of no use to me whatsoever!

I have to uninstall and reinstall every time I top it up I just hope it works when in need to use it in Spain next month.

Absolutely appalling company. I'm not actually sure where to start.
Queues a mile long in every post office, not the staffs fault, just completely understaffed. Staff that aren't fully trained on all of the systems the PO offer, systems that continually crash or fail with no warning. I bought currency on line, for collection the next day, for some unknown reason one of the currencies turned into a money card deposit, no warning, it just did it. It was at that point the nightmare of trying to get a money card, with the currency I had ordered, sorted out. I now have a card on order that won't arrive until after I fly and card I bought over the counter that's not recognised by the app. The PO was great years ago, not any more.

Great service and easy to use. Great way to add spending money throughout the year .

Easy to use and add money on at your local post office

I have used the post office travel card for many years. I simply top it up through the app when and as I have spare money. I use it as I would a normal bank card while on holiday.
No faffing with purses and handbags to pay cash.
It's very convenient.

It was great to have currency for all the countries that I visited, no problems on my holiday at all

Just so you know. Rates are 3 to 5% higher than most banks and finntech companies, so loading £1000 of a currency will generally cost you £30 to £50 more than most other banks!

The card is very good and easy to use my only issue is when you go on the web page to look at the currency rate it doesn’t tell you there is one for top up , one for ordering online and one for going into the post office to top up so when. You see a rate on the web site it doesn’t mean you will get that rate which I think is misleading

Put £300 of Hungarian currency on the card to go to cashless Hungarian music festival. All vendors for food and drink at the festival refused to take it and wouldn't take cash so had to convert it back to ££ to put back in my bank account. Called Post Office Travel to ask them to at least convert the money back at the same rate I bought it at given the card was useless, but they refused and so I lost £33 on the conversion rate in 2 days on £300.

Easy to use and understand as a new client

Handy Little Card

Easy to set up, and the app is easy to use.

Started with one card to use in Australia and now I have 2. A Euro card. I dint have to worry about carrying large amounts of money now and it's easy to use.

Easy to use ,can be used in many different places when on holiday

Great to use in shops and restaurants but had to pay twice for cash withdrawals. $6.5 Canadian equals about £4 so not to bad and wouldn’t put me off using it again