Last travelled when Travellers Cheques were the default to take funds (not cash) abroad, so thought this currency agnostic Travel Money card was superb. Great that the app lets you see transactions an... もっと見る
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Uploaded euros onto this for a 6 week trip. Easy to upload as and when more funds were required. Used it to pay for everything whilst traveling, hotels on booking.com, restraints, supermarkets, ba... もっと見る
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After one holiday when the card didn't work due to lack of instructions re the removal of the label over the chip I tried again the following year. This time it did not recognise the pin number I had... もっと見る
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First time of used the Post Office travel car. Adding funds to the card is straightforward and and not having a bank account linked to the card is a great feature. The transactions view are instant... もっと見る
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企業情報
当該企業による記述
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
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4.1
ほぼ満足
5129件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Makes a change from Travellers Cheques!
Last travelled when Travellers Cheques were the default to take funds (not cash) abroad, so thought this currency agnostic Travel Money card was superb. Great that the app lets you see transactions and balance anywhere and now I’m home I can continue to buy purchases in the country I visited which won’t accept UK credit cards for payment.
2025年12月22日
Post Office Travel Money Card からの回答
Dear Jules,
We are glad you enjoyed your experience using our card on your recent trip overseas. We are delighted that our mobile application allowed you to monitor your balance and track your spending effortlessly while away. Thank you very much for taking the time to share your positive feedback with us.
Post Office Travel Money Card
Really easy to use card
Really easy to use card, from registering it, loading it, topping it up and using it in the USA.
2026年10月6日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Kirsty,
We’re so glad to hear topping up your Travel Money Card was easy. Making it simple to add funds and manage your card is something we always aim for, so your feedback is much appreciated.
Post Office Travel Money Card
Loaded up the card before a trip to the…
Loaded up the card before a trip to the USA.
Easy to use and to check the balance via the app.
2025年10月8日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Carl,
Thanks for sharing your experience. We’re glad the app is making things easier for you. Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
Two failed attempts when using card abroad…
After one holiday when the card didn't work due to lack of instructions re the removal of the label over the chip I tried again the following year. This time it did not recognise the pin number I had changed it to so was again unusable whilst away and I had to have a replacement card on return to redeem the cash in the UK. I can see no advantage with this over using my usual debit abroad which did not incur charges for normal card purchases
2026年9月19日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear John,
We’re sorry your card didn’t work as expected. We know how inconvenient this can be while travelling.
To assist you further, we’ve requested more information via Trustpilot, you should see the email shortly. Or you can reach us at 0207 937 0280 or info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
The Post Office Travel Card is…
The Post Office Travel Card is convenient and easy to use abroad, which is a definite plus. However, the exchange rates are significantly less competitive than the rates available elsewhere, meaning you get noticeably less for your British pounds.
For me, the convenience doesn’t outweigh the financial difference. I would definitely recommend shopping around and comparing exchange rates before using this card, as you may get considerably better value elsewhere.
Useful card, but not the best deal financially.
2026年10月5日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Lorayne,
Thank you for taking the time to share your feedback, we really appreciate it. We take your comments on the exchange rate seriously. We’re always working to improve our service and deliver the best possible experience for our customers.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear Michelle,
We are glad you enjoyed your experience. Thank you for your positive feedback regarding how simple it was to add funds and utilise our product.
Post Office Travel Money Card
Excellent for Piece of Mind When Travelling Abroad
Easy to top up and check purchases, impressed with the security features provided. Will be using for future holidays.
2026年9月7日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Jane,
Thank you for your fantastic feedback. We are delighted to hear that you found it simple to manage your balance and monitor your transactions, and that our safety measures gave you peace of mind. It is wonderful to know that you plan to take us along on your upcoming trips.
Post Office Travel Money Card
Post Office Travel Money Card からの回答
Dear CJH,
We are happy to hear that our consistent quality of care meets your standards. Thank you for your review.
Post Office Travel Money Card
Easy to Highly Recommend and apply for
Easy to apply for, Easy to use and understand
I highly recommend 👍
2026年10月1日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Stephen,
Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
The card is accepted wherever a credit is.
The card is accepted wherever a credit card is, it's easy to top up you money and easy to transfer from one currency to another.
2026年10月1日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Leigh,
Thanks for the great review. We’re glad you had such a positive experience. If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
A great easy to use service.
2026年3月11日
Post Office Travel Money Card からの回答
Dear Conrad,
We're happy to hear that you find our service convenient and easy to use.
If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
I top up my card prior to traveling
I top up my card prior to traveling. I wanted to top when I was away. I tried 3 times to do a top up through app and nothing happened. Yet top up with my local post office using the same debit card no problem. It's not useful if you can top up through app. That's defeat the purpose of having the card as back up.
2026年9月27日
Post Office Travel Money Card からの回答
Dear Mary,
We’re very sorry to hear you experienced difficulties with loading your Travel Money Card while abroad. We understand how frustrating this can be when you’re away from home.
We’ve reached out via email, as we would like to investigate this further for you, please feel free to reply directly to that message.
Post Office Travel Money Card
all good other then slow response on…
all good other then slow response on the app sometimes
Hard to with draw cash when back home in the UK and your charged for the with drawual.....
2026年3月11日
Post Office Travel Money Card からの回答
Dear David,
We appreciate your review. Thanks for sharing your feedback. We’re sorry if fees or charges caused frustration while using your card overseas. The Post Office website has full information on fees and how they apply abroad, so you can plan ahead and make the most of your card.
Post Office Travel Money Card
Easy and secure way to carry foreign currency.
Uploaded euros onto this for a 6 week trip. Easy to upload as and when more funds were required. Used it to pay for everything whilst traveling, hotels on booking.com, restraints, supermarkets, bars etc. Positive experience all round. Only need to upload a few euros at a time which saves carrying around your main bank cards or lots of cash.
2026年6月1日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Jane L Carr,
We appreciate your positive feedback and are happy you found our card easy to use. Making things simple for our customers is always our goal.
Post Office Travel Money Card
I always use this card when traveling…
I always use this card when traveling and I never have a problem with it I would recommend this card, it saves having to use your main bank card when traveling
2026年9月12日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Lynda,
We really appreciate your review. It’s great to hear that exchanging your money was straightforward, making international spending smooth is exactly what we hope to provide.
If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
Newport St Bolton. Appalling customer service.
Newport St Bolton. ABSOLUTELY APPALLING CUSTOMER SERVICE. Went in to purchase currency. The staff were not only unhelpful but downright rude. The Post Office published rate did not resemble this branch's rate, and without raising any complaint regarding the exchange rate I was very rudely informed they can apply whatever rate they wish. I understand their right but the manner of first woman was unacceptable when I ask why she was being so rude she waved me away and told to me to que up at another counter. At the other counter Safira was better to deal with but refused to give me the name of previous woman but told me to go and check her badge. When I asked if there was a manager I could to speak to she said he was not in and dismissed my request! I gave up at this point as obviously they were not offering any service level what so ever. NOTE OF WARNING FOR ANYONE WANTING TO BUY CURRENCY HERE.
2026年9月23日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Yvonne,
Thank you for taking the time to share your feedback. We’re sorry your experience with our customer service didn’t meet expectations.
Please note that this is the Post Office Travel Money Card TrustPilot review page, it appears you are looking for the Cash Currency and general customer services. If you'd like to speak to someone regarding your experience, please contact the Cash Currency line on 03458 500 900.
Post Office Travel Money Card
Easy to use while in France
2026年8月30日
Post Office Travel Money Card からの回答
Dear Happy Customer,
We're happy to hear that using the card abroad was easy for you. We really appreciate your review.
Post Office Travel Money Card
Easy and safer option
Easy and safer option. Husband and i add our spending money to our cards.
Can get cash out, top up quickly, tap and go like any other card, but safer as its not your bank card or credit card!
2026年9月6日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Sharon,
We appreciate your positive feedback and are so glad you found our product safe and easy to use.
It really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
Simply did not work
Simply did not work when it came to the first Chip and Pin transaction. Took it because it got a better cash conversion rate but given there are loads of other 'no charge' card options I was unconvinced there was a point to this card. In the end it is now just hassle to find a way to get money back. Recommend you use Monzo, Revolut or Chase etc.
2026年9月24日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Webclient,
We’re sorry for the trouble you had using your Travel Money Card. We understand how important it is to access your funds easily.
If you’d like to discuss your experience or need assistance, you can reach us on 0207 937 0280 or at info@postoffice.travelmoneycard.co.uk — we’re happy to help.
Post Office Travel Money Card
I have never ever been so discussed in…
I have never ever been so discussed in the Post Office, a so called professional company, the way they have treated me is an absolute disgrace.
They took my money paced it upon my card then froze it for no reason what so ever, this happens nearly 5 x weeks ago, it is still not resolved, 3 x cards totalling nearly £1400, they don’t return my calls, they are ignoring my emails, and basically treat me like I’m nothing, they won’t even let me put a complaint in, an absolute joke, I can see now why the Post Masters where treated so so badly, they have done the very same thing to me. Do your self a big favour, don’t let them take your monies, shower of SHITE.
Isnt it bizarre, you put a comment on Trust Pilot about an issue you have with the Post Office, ( never called me back & ignoring my emails) before now, and only now do they want to talk with me, what a strange coincidence 😂😂
2026年8月28日
自発的なレビュー
Post Office Travel Money Card からの回答
Dear Mr Andrew Parr,
Thank you for taking the time to leave a review. We’re very sorry for the experience you described.
To assist you further, we’ve requested more information via Trustpilot, you should see the email shortly.
Alternatively, please don't hesitate to contact our customer services on 0344 335 0109 or +44 207 937 0280 if calling from outside the UK, we are open 24/7. You can also reach us via email at info@postoffice.travelmoneycard.co.uk
Post Office Travel Money Card
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