Post Planner レビュー 178

When it was time to renew my plan they upgraded me to a higher plan without my knowledge and did not give me any email notification when I seen the charge on my bank statement they told me it was too late for a refund. Also they were not able to link and post on my instagram.

Fantastic customer service. They actually reached out to me during my trial to see if there was any features I would like to see added or if I needed help. They immediately fixed a glitch I was experiencing and tweaked my plan to suit my needs. Great company and great product.

I trialed another tool first which cost double the price and the support was close to non-existent. The difference with Post Planner is amazing! I feel like I've asked a bunch of annoying questions but Josh answers quickly and cheerfully in record time. I'd give 10 stars if I could!

Great support - Josh is super on the ball.

I love the UI. Way better, spiritually and aesthetically, than Buffer and with more features.

Prompt Response -
Josh promptly responded to my question and provided detailed instructions on how to fix my issue.

Thanks, Josh!

My review was too harsh so I've edited. Postplanner works and they care. You have to update it sometimes but that's understandable.

⭐️⭐️⭐️⭐️⭐️
Amazing support! Josh was incredibly accommodating and provided fast, efficient help when I needed it. Great experience overall—highly recommend Post Planner for both the platform and the outstanding customer service.

This program is an absolute LIFE SAVER. As a person who runs multiple clients, I needed something that saved me time because I work a full-time day job in addition to my freelance services. I was looking for something affordable, user-friendly, and quick to learn on my own.

I got all of those things but learning on my own wasn't necessary. The team is extremely responsive via text chat and they have plenty of training. Aside from that, this program helped me optimize my work and the post batching is potentially my favorite part.

I love that there's an app for me to use in addition to my desktop. It makes it very easy for me to use no matter where I'm at.

On a personal note, the customer service was better than most places these days. They were responsive, supportive, and encouraging, not to mention extremely helpful and kind. A business like theirs will always get my advocacy and money going forward.

Many thanks for everything, Post Planner!

Aubrey in Tampa

I've been using PostPlanner for a few months for FB and Pinterest scheduling across multiple accounts. Smart and easy scheduling with flexible ways to fit it into your workflow.

Love how responsive they are – I made a few suggestions and they implemented new features I asked for in a matter of days. Days!

Can't imagine managing all my pages without it now – I would go crazy. Tried a bunch of other tools like Tailwind and Buffer and others but PostPlanner ended up being the one I stick with. Best value for the money and not nearly as limiting.

Scheduling into buckets is especially helpful for my workflow, thanks for listening and continuous improving!

Post Planner has been a lifesaver! It has saved me so much time, increased follows and interaction! Their customer service is amazing! If you have a problem or question, there is always someone to answer and help walk you through!

Long-term customer - stopped using the app due to lack of meta functionality.

The app doesn't have much functionality to help with Meta, which is all we use for socials, but we kept using it for scheduling as we had a big queue of events and it was a hassle to change. Eventually cancelled, had a bit of a process to get it refunded but all sorted now and the developer did respond to help out.

Their focus is now on AI and other social platforms, but I can't speak to those features as I didn't use them.

What i love the most about Postplanner, the ease of Mass publishing, if you wan't to publish or scheduel 100 posts for a week, it is not easy at all to do it through facebook, also what if you want to publish the same content on other platforms (Impossible) but with post planner i was able to do this.

Also Josh him self as a support is amazing he reply very quickly any time an issue happens he respond to it and that what matters with any SASS Platform

Having integrated Post Planner into my workflow for a full year now, it has become an indispensable asset in navigating the ever-evolving landscape of social media for my business. This platform's enduring impact has significantly elevated my ability to schedule posts seamlessly across various social media channels, including Facebook, Instagram, Twitter, LinkedIn, Pinterest, and TikTok.

The content curation feature has been a reliable companion throughout this journey, consistently saving me time by facilitating the discovery and sharing of relevant articles, images, and videos from top-tier sources. Post Planner's user-friendly calendar view and the post recycling option have proven to be enduring tools in maintaining organization and efficiency in my long-term social media planning.

What continues to impress me beyond the features is the sustained excellence of Post Planner's customer service. Over the course of this year, the team, led by dedicated individuals like Chris and his colleagues, has consistently demonstrated responsiveness and proficiency in addressing any queries or challenges that have arisen.

After a year of utilizing Post Planner, I can confidently assert that it has played a pivotal role in not just streamlining my social media efforts but also in contributing to the sustained growth and success of my business. If you're on the lookout for a reliable, long-term solution, Post Planner has my wholehearted endorsement.

I have been using Post Planner for the past few months and it has been a game changer for my business. With the ability to schedule posts to multiple social media platforms, including Facebook, Instagram, Twitter, LinkedIn, Pinterest, and TikTok, my social media presence has never been stronger. The content curation feature has also saved me so much time by allowing me to easily find and share relevant articles, images, and videos from top sources. The calendar view and post recycling feature have also helped me stay organized and efficient in my social media planning. But the best part about Post Planner has been the customer service. Josh and the team have been incredibly responsive and helpful in addressing any questions or issues I've had. I highly recommend Post Planner to any business looking to streamline their social media efforts and drive more sales.

I've used Post Planner since 2018. The main attraction was that it helped me to find relative content. It never worked 100% for my sector and repeatedly suggested identical posts, but overall was still helpful, so I kept up the subscription. As my team's grown and Post Planner's interface has changed, it's got more buggy and is very slow to use. Many posts failed, and the same suggestions for posts cropped up. It has also got a lot more expensive at $39 per month (billed annually), and I had planned to cancel my subscription to try another provider. Unfortunately, I did not get an email notifying me that my subscription would renew. Two weeks later, I realised and emailed them to request a cancellation and a refund for the remaining term. I was very fair and said I'd pay for the month we were using and that I'd still be open to coming back to Post Planner in the future. In response, I got a barrage of template emails explaining how to fix all the issues and even upsell me on a more expensive plan. Still, I replied respectfully, requesting they process my cancellation and issue a refund, to which I got no reply. So now it looks like we'll be paying for a full year subscription for something we don't intend to use. Whatsmore I will never again use Post Planner and recommend other customers, avoid it. Their customer service is not good, and their product, despite some good features, is still buggy and slow compared with the competition.

I've done a ton of research on the different social media management apps, and Post Planner is the only one I've found that allows you to aggregate feeds from other resources so that you have an endless collection of curated content at your disposal. You'll never run out of content again. Great app!

I have tried almost all of social media planner and so far this is the one that worked so well. I appreciate the features and it's not expensive.

Joshua was the best and he gave incredibly wonderful customer service. He went above and beyond the call of duty and we are grateful for his help in resolving our problem. Joshua deserves a big raise.

Great app and great customer service
I've been using this service for years and have been very satisfied. I load up posts for Facebook a week or two in advance and never have to worry about them showing up. Finding content to post is a breeze inside the app--my followers love the content. Customer service has been very attentive and quick. Highly recommend PostPlanner.com.