Powerpointstores レビュー 

Powerpointstores からの回答

2025年8月8日

Good Morning Mrs Williams,

Thank you so much for taking the time to share your positive feedback. We're delighted to hear that our delivery team was so helpful and friendly. It's always a pleasure to know that our customers have had an excellent experience. We'll be sure to pass your kind words along to the team.

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年7月30日

Good Afternoon Mr Parker,

Thank you for taking the time to leave a review.

Unfortunately when our engineer called out to you the cooker wasn't displaying the fault at the time of his visit.

The part that is most likely to be faulty is the PCB board as all other possible components that could cause an issue were tested. If there is a further faul, as was advised by the engineer, please do contact our store and he will look at the cooker again for you free of charge.

It is impossible to know what is wrong with a cooker until it has been looked at by an engineer and many other parts were available for your cooker.

We always strive to leave our customers happy and understanding what work needs completing.

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年7月29日

Dear Mrs Wilson,

Thank you for taking the time to share your positive experience with us. We're so pleased to hear that Mark, our engineer, efficiently repaired your washing machine and that you found his customer service to be good. It's fantastic to know that he was helpful in sharing information on how to care for your machine, as we believe in empowering our customers with useful knowledge.

We appreciate your feedback and are glad we could assist you.

Sincerely,

The Power Point Team

Powerpointstores からの回答

2025年7月26日

Good Afternoon Mrs Hardy-Lane,

Thank you for the 5* Review.

We're so glad you had an excellent experience with us! It's always our goal to provide great service, on-time delivery, and a fair price, so your feedback is truly appreciated. We look forward to serving you again.

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年7月26日

Good Afternoon Mrs James,

Thank you so much for sharing such a detailed and glowing review of your recent experience with PowerPoint.

We're incredibly proud to hear that our team, from the "lovely man" who transferred your call and the "helpful and efficient" lady in Oakengates, to Mark's professionalism and efficiency, delivered a 5-star service. Mark will be especially pleased to know his efforts to keep you informed and get your washing machine running quickly were so appreciated.

Your high recommendation and loyalty mean the world to us. We're committed to keeping up the great work!

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年7月25日

Good Morning Mrs Anderson,

Thank you for the 5* review. That's fantastic to hear! We're thrilled you had such a positive experience with both our in-store customer service and our delivery team. We always strive to provide exemplary service, and your recommendation means a lot to us.

Thank you for sharing your feedback!

The Power Point Team

Powerpointstores からの回答

2025年7月14日

Good Afternoon Rachel,

Thank you so much for your fantastic feedback! We're delighted to hear that Matt was able to quickly diagnose and resolve your dishwasher issue, and that you were impressed with the service and ETA provided. Matt is a valuable member of our team, and we'll be sure to pass on your kind words. We truly appreciate your recommendation and are here for you if you ever need our services again.

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年7月11日

Good Morning Mrs Loffman,

Thank you for the 5* review. Thank you for sharing your experience. We're delighted to hear that Matt provided such efficient and polite service, and that you were pleased with his work. Providing excellent service is a top priority for us, and your feedback reaffirms our team's dedication.

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年7月9日

Good Morning Mr Dexter,

Thank you for the 5* Review. We're glad to know you experienced polite and efficient service, as we strive to deliver a high standard in all our interactions.

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年7月7日

Good Morning Mr Singh,

Thank you for the 5* Review. We're pleased to hear that our engineer arrived on time, clearly explained the issue with your washing machine, and completed the repair efficiently, including tidying up the area. We strive to provide excellent service, and your comments confirm we're meeting that goal.

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年6月26日

Good Afternoon Mrs Pearson,

Thank you for the 5* Review.

That's wonderful to hear! We're so glad we could provide you with a helpful and efficient service, especially by letting you know when an engineer was nearby. We always aim to be informative and clear about fault descriptions and pricing, so it's great to know we hit the mark for you.

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年6月24日

Good Morning Mr Morris,

We're so glad to hear you had a fantastic experience with us, especially when facing something as inconvenient as a broken freezer!

It's great to know that our delivery was quick and incredibly helpful. We understand how crucial it is to get a replacement to you swiftly in such situations.

Thank you for your kind words!

The Power Point Team

Powerpointstores からの回答

2025年6月24日

Good Morning Mr Taylor,

We're delighted to hear that Matt provided you with such a positive experience from start to finish!

It's fantastic to know that he was able to resolve the issue with your cooker's failed elements so smoothly and that you found him to be competent, professional, and friendly. We'll be sure to pass on your kind words to him.

Thanks for sharing your feedback!

The Power Point Team

Powerpointstores からの回答

2025年6月24日

Good Morning Mr Telford,

We're absolutely thrilled to hear about your excellent experience with us!

It's fantastic to know that Matt provided you with such prompt, polite, and honest service during his visit. We pride ourselves on our engineers clearly explaining any issues and offering impartial advice, so we're glad this was your experience.

We're also delighted that you're happy with your new Blomberg machine and that our delivery and installation team provided such a friendly, efficient, and mess-free service. It sounds like everything went smoothly, from checking the machine was in full working order to the removal of your old appliance.

Thank you so much for your kind words and for recommending PowerPoint service and staff. We truly appreciate your feedback!

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年6月12日

Good morning Mr Murphy,

Thank you for the 5* review. We're thrilled to hear you had such a positive experience! It's always our goal to provide clear explanations and resolve issues efficiently, so your feedback is truly appreciated. We'll be sure to pass your kind words along to the team.

Thank you for choosing us!

The Power Point Team

Powerpointstores からの回答

2025年6月11日

Good Morning Mr Parry,

Thank you for the 5* Review. We sincerely appreciate you taking the time to share your positive experience. It's fantastic to hear that you valued our honest approach and found our staff to be very friendly. Providing clear, straightforward information and a warm, helpful environment are top priorities for us, and your feedback reaffirms these efforts.

Thank you for choosing us!

The Power Point Team

Powerpointstores からの回答

2025年6月11日

Good Morning Mrs Southwick,

Thank you for the 5* Review. We truly appreciate you taking the time to share your positive experience. It's fantastic to hear that you found our ordering process excellent and that the delivery, fitting, and collection of your old machine were seamless. We're also very proud to know that our staff were friendly and helpful throughout. Your continued trust in our company over many years means a great deal to us, and we're committed to maintaining the high standards you've come to expect.

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年6月9日

Good Afternoon Mrs Rogers,

Thank you for the 5* review. That's fantastic to hear! We're so glad we could turn a stressful situation like a leaking dishwasher into a positive experience for you.

It sounds like Matt went above and beyond, and we're particularly pleased to hear that our communication, from the initial booking to the updates on Matt's arrival, met your expectations. We pride ourselves on having knowledgeable engineers like Matt who can not only diagnose issues thoroughly but also provide helpful advice and solutions, even when a replacement is needed.

Arranging for the swift installation and removal of your old integrated dishwasher, all within four hours, is exactly the kind of efficient service we aim for.

Thank you for sharing your feedback; it truly motivates us to continue providing excellent service. We appreciate you choosing us and look forward to assisting you again should you need any other white goods in the future!

Thank you,

The Power Point Team

Powerpointstores からの回答

2025年6月4日

Good afternoon Mr Onslow,

Thank you for the 5* Review. We're really pleased to hear you're happy with the clean job and found our team to be "nice guys.

Thank you,

The Power Point Team