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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I had an excellent experience with Praesidus. They provided exceptional service, even when I made a mistake upon checkout. (I selected the wrong color variant of the watch that I ordered.) I reached o... もっず芋る

5぀星のうち5の評䟡

I have two watches from Praesidus (udt and rec spec) both are fantastic for the money. They are great homages to classic military watches and I enjoy everytime I put the on.

䌁業が回答したした

5぀星のうち5の評䟡

Honestly the watch quality, the lengths they went through to actually make me feel like I'm wearing a military-grade watch, and the team's ability to answer any technical or historical question behi... もっず芋る

5぀星のうち1の評䟡

Hi Oscar, If what you are saying is true, then please send me the correct bracelet which I have ordered for more than half year ago right now. It's that simple. =============================... もっず芋る

䌁業が回答したした

䌁業情報

  1. 腕時蚈補造業者
  2. 時蚈職人

圓該䌁業による蚘述

Through our watches, we aim to bring the spirit of our brave soldiers to the new generation of military history enthusiasts so they can keep telling these stories into the future.


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3.8

ほが満足

TrustScore 5段階評䟡の4

289件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Historical Accruacy and Historical Customer Service

I had an excellent experience with Praesidus. They provided exceptional service, even when I made a mistake upon checkout. (I selected the wrong color variant of the watch that I ordered.) I reached out to Customer support and they changed my order immediately. The watch arrived within the expected delivery timeline, and I walked away a very happy customer. We need more companies that pay attention like this and make the moment right for the customer. Even when the customer is wrong, or made a mistake in my case. I would highly recommend Praesidus to anyone who wants a watch with story, great aesthetics, and great performance. I've received many compliments on the watch already, which inevitably leads to a conversation about why the watches are so much more than just a timepiece.

2026幎3月31日
自発的なレビュヌ
5぀星のうち5の評䟡

Great way to enjoy classic watches

I have two watches from Praesidus (udt and rec spec) both are fantastic for the money. They are great homages to classic military watches and I enjoy everytime I put the on.

2026幎4月13日
自発的なレビュヌ
Praesidus Watches ロゎ

Praesidus Watches からの回答

Hi there,

Thanks for the kind review! Glad to hear that both your watches are getting wrist time. 🫡

5぀星のうち3の評䟡

Don't send it in for repair... it will never come back - or maybe it will eventually...

EDITED - Following our posting this review, we immediately heard from Praesidus (on March 26). The repair was initiated and completed within the week. We just received it back (on April 11) in great working order.

Ordered and received (after a time) a great looking watch. After a few wears, the winding knob fell off and we weren't able to repair it - no doubt some small part was lost in the falling off process. Contacted customer service and we sent it in. After a review we were told an estimated 7 to 11 weeks. We received that email on October 30 of 2025. It is now March 26, 2026. We haven't been pushy with the customer service team - we just check in a couple times a month to check on the status and get the same reply each time "Thank you for checking in. The repair of your watch is still in progress. I am following up with our internal team and will provide you with an update as soon as I receive any feedback from them. We appreciate your patience and understanding." Very frustrating and disappointing.

2026幎3月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Quality and authenticity

Honestly the watch quality, the lengths they went through to actually make me feel like I'm wearing a military-grade watch, and the team's ability to answer any technical or historical question behind each watch is unmatched with other brands.
I can clearly feel the passion that went behind the crafting and it's refreshing to see that some brands still care!
Will definitely buy another one as a gift for a friend (or maybe keep it for myself!).

2026幎3月26日
自発的なレビュヌ
5぀星のうち5の評䟡

I encounter a QC issue with my first


I encounter a QC issue with my first purchase... The issue has been professionally looked into, transparently and efficiently. The situation has been well resolved to my satisfaction. So much so that I put down an order for another Praesidus watch.

Good people there.

I unboxed my second purchase on 14 March. It was not as advertised on Praesidus website. I duly pointed out. Up to this moment, the good people there just went silent on me.

So much for good people there...

2026幎3月5日
自発的なレビュヌ
5぀星のうち5の評䟡

All around Amazing

In short, I had an amazing experience all the way around.

Customer service was excellent. I probably exchanged 15 emails with Rachel in their customer service department and am very satisfied with how it went.

The watch is absolutely amazing. I got the Utah Beach A-11 in Higgens Blue and it is exactly how it is advertised. The combo of the flat blue gray water and beach sand in the chrome case is perfectly balanced. The seconds hand sweep is smooth and well within the limits that are advertised. For personal reasons, and what Utah beach means to my family, I think this watch has changed the game for me. But even without that personal connection I put it on part with some of my other more well-known watch brands.

The only critique that I have about Praesidus is that I wish they had more 43mm options because I am already looking at my next purchase from them.

2026幎2月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Beautiful watches that tell a meaningful story.

We ordered the Normandy watch with sand from Utah beach in it for our friend retiring from the US Army. He absolutely loved it. This watch is so amazing. It isn’t just a watch, it’s a story, a legacy, a piece of our US history. Well made. Quality time piece. Thank you. I can’t wait to see your new watch designs.

2025幎10月16日
自発的なレビュヌ
5぀星のうち5の評䟡

Great watches and customer service

After a previous acquisition, I ordered a Classified Crate for Black Friday. First I was pleasantly surprised by the watches received, both being nice AND costing far more than the price paid.
Unfortunately one of them was non functioning upon arrival, but return and replacement were quickly managed with Rachel.
Overall a great customer service, and the watches are great too.

2026幎1月9日
自発的なレビュヌ
5぀星のうち1の評䟡

Trash watches

Trash watches. Total scam marketed on patriotism

2025幎7月7日
Praesidus Watches ロゎ

Praesidus Watches からの回答

Our watches are designed and produced in limited runs, with a strong historical and military inspiration. That said, if the product or the experience didn’t meet your expectations, that’s something we want to address rather than dismiss.

We welcome direct conversations so we can understand what went wrong in your specific case and see how we can make it right. Feedback like this, even when harsh, helps us identify where trust or expectations weren’t aligned.

Oscar Chabrat
Brand Director & Co-founder
Praesidus Watches

5぀星のうち1の評䟡

Buying from them is a gamble.

Very poor experience with them. They told me they had a watch in stock, then said they actually didn’t and that they were waiting for parts. I only learned of this when I asked when they were shipping over a week after I placed my order. Searching on Reddit surfaced multiple instances of this happening to people.

2025幎7月6日
Praesidus Watches ロゎ

Praesidus Watches からの回答

Thanks for taking the time to share your experience. We understand how frustrating this situation was, and we’re sorry for the lack of clarity around availability and timing.

At Praesidus, some watches are produced in limited runs, and availability can change depending on parts and production schedules. That said, we should have been more transparent from the start and communicated the delay proactively, rather than waiting for you to follow up. That’s on us.

We’re actively improving how we communicate stock status and order updates so expectations are clear at every step. If you’re open to it, our team would be glad to review your order and help with next steps, whether that’s an updated timeline or an alternative solution.

We appreciate the feedback and take it seriously as we work to do better.

Oscar Chabrat
Brand Director & Co-founder
Praesidus Watches

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