PriceLabs レビュー 99

PriceLabs からの回答

2026年3月30日

Bonjour,

Nous vous présentons nos sincères excuses pour les difficultés rencontrées lors de la suppression de votre compte. Nous comprenons l'importance d'une procédure claire et simple, et nous regrettons que notre processus de suppression de compte ait engendré des échanges d'e-mails répétés et de la confusion.

Nous sommes ravis que notre équipe ait pu vous contacter et résoudre ce problème. Vos commentaires sont précieux et nous permettront d'améliorer la gestion de votre compte.

Pour toute autre question, n'hésitez pas à nous contacter à l'adresse suivante : 📧 support@pricelabs.co.

Cordialement,

Anurag

PriceLabs からの回答

2026年3月16日

Bonjour,

Merci pour votre retour détaillé ! Nous sommes ravis d’apprendre que la tarification dynamique et les analyses de marché de PriceLabs ont eu un impact positif sur votre chiffre d’affaires. Nous apprécions vos suggestions concernant une interface plus intuitive et adaptée aux mobiles, des tutoriels en français et l’amélioration de l’algorithme pour mieux prendre en compte la saisonnalité et les événements. Vos commentaires sont précieux et seront transmis à notre équipe produit.

Pour toute autre question, n’hésitez pas à nous contacter à l’adresse 📧 support@pricelabs.co.

Cordialement,

Anurag

PriceLabs からの回答

2026年3月5日

Hello,

Thank you for your feedback! We’re thrilled to hear that PriceLabs has been helpful for pricing and organizing your property list. It’s great to know that our platform is providing the insights you need to make informed decisions.

If there’s anything you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co.

Warm regards,
Anurag

PriceLabs からの回答

2026年3月4日

Hi there,

Thank you for sharing your experience! We’re delighted to hear that PriceLabs has helped you maintain such strong occupancy since starting your short-term rental journey. It’s especially great to know that both the pricing automation and our customer support team have made a positive impact.

If there’s anything you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co.

Warm regards,
Anurag

PriceLabs からの回答

2026年3月4日

Hi there,

We’re very sorry to hear about your experience and understand how frustrating this must have been.

We take feedback seriously. Our intention is always to respond promptly and provide actionable guidance. If that didn’t happen in your case, it does not reflect the standard we aim for.

We would genuinely like to review your account configuration to understand exactly what occurred and provide a concrete resolution. Please reach out to us at 📧 support@pricelabs.co.

We’re committed to resolving concerns transparently and ensuring the platform works as intended.

Warm regards,
Anurag

PriceLabs からの回答

2026年2月20日

Hi there,

Thank you for taking the time to share your feedback with us.

I completely hear you—it can be frustrating to see a full monthly charge when your listing was only synced for a few days. To provide some context on how our system works: Billing is triggered as soon as a listing becomes active during a cycle. You are correct that we do not currently offer prorated charges, but I understand how that can feel like a gap in value when you're just getting started.

That being said, we really value feedback like yours because it helps us identify where we can improve our service. I’d like to have our team take a closer look at your specific billing concern to see if there is any way we can assist.

Could you please drop us a quick note at support@pricelabs.co? We’ll jump in and review the details for you right away.

Thank you again, and we look forward to hearing from you!

Warm regards,
Anurag

PriceLabs からの回答

2026年2月10日

Gracias por compartir tu experiencia con PriceLabs. Nos alegra saber que la plataforma ha contribuido a mejorar tus ingresos de forma notable y que el acompañamiento de nuestro equipo haya sido de tu agrado 😊

Nuestro objetivo es seguir ofreciendo herramientas y soporte que ayuden a los anfitriones a tomar mejores decisiones de precios con confianza.

Si hay algo más que te gustaría comentar o explorar, no dudes en escribirnos a 📧 [support@pricelabs.co](mailto:support@pricelabs.co).

Un cordial saludo,
Anurag

PriceLabs からの回答

2026年2月3日

Hello,

We sincerely apologize for your experience with our customer service. We recognize how frustrating waiting for support can be and understand that prompt assistance is crucial.

We currently offer screenshare calls, which we believe are more effective than phone calls. These are usually scheduled for 15 minutes but can be extended if needed.

We’ve shared your feedback with our support team to improve our response times and ensure our users can access the help they need promptly. In the meantime, please reach out directly at 📧 support@pricelabs.co, and we’ll prioritize assisting you so you can fully benefit from the platform.

Warm regards,
Anurag

PriceLabs からの回答

2026年1月27日

Hi Andy,
Thank you for sharing your experience candidly. We’re sorry to hear that PriceLabs did not meet your expectations—both in terms of pricing performance and, more importantly, your billing experience.
We understand how frustrating it is to see a charge after you believe your subscription was canceled, especially when you’ve already reached out with supporting details. That’s certainly not the experience we aim to provide, and we appreciate you calling this out. While we can’t discuss account-specific details publicly, our team is always open to reviewing such cases again to ensure everything was handled correctly and fairly.
Regarding performance, results can vary depending on market dynamics, listing setup, and how long the tool is actively used, but we understand that if you didn’t see meaningful improvement, that impacts trust just as much as the billing concern.
If there’s anything else you’d like to discuss, please feel free to reach out at 📧 support@pricelabs.co. We’d genuinely appreciate the opportunity to review this more closely and address your concerns.
Warm regards,
Anurag

PriceLabs からの回答

2026年1月5日

Hi,

Thank you for sharing such encouraging feedback. It’s great to hear that PriceLabs has helped you save time through automation, significantly boost your revenue, and feel confident about expanding your portfolio. Supporting hosts as they grow their rental business is exactly what we aim to do, and we’re glad to know it’s making a real difference for you. :)

Warm regards,
Anurag

PriceLabs からの回答

2026年1月5日

Hi there,

Thank you for your kind words! We’re glad to hear that you’ve had a positive experience with the website. 😊

Warm regards,
Anurag

PriceLabs からの回答

2025年12月3日

Hello Tim,

Thank you for taking the time to share your experience. It’s great to hear that PriceLabs has helped you remove the guesswork from pricing.

Regarding the fluctuation you noticed, we typically don’t recommend adjusting the Base Price frequently, so it would be helpful to confirm whether the shift you mentioned was related to the Base Price or the final price recommendation.

Our algorithm considers multiple demand signals, which can lead to changes when the market/ your occupancy shifts. If the movement ever feels too volatile, we’re happy to take a closer look.

Please feel free to reach out at 📧 support@pricelabs.co, and our team can review your setup to make sure everything is working as expected.

Warm regards,
Anurag

PriceLabs からの回答

2025年12月3日

Hello,

Thank you for the kind words! We’re glad to hear you’re having a good experience with PriceLabs.

Warm regards,
Anurag

PriceLabs からの回答

2025年10月30日

Hi Pablo,

Thank you for your review! We’re delighted to know PriceLabs has been helping you manage your accommodations more effectively.

Warm regards,
Anurag

PriceLabs からの回答

2025年10月30日

Hi Kristy,

Thank you for your kind review! We’re thrilled to hear that PriceLabs has made managing your short-term rental easier.

Warm regards,
Anurag

PriceLabs からの回答

2025年10月12日

Hello Forlan,

We’re sorry to hear about your experience and the frustration it caused.

We understand the importance of timely and effective support, and your feedback highlights areas where we need to improve. We’ll be using your feedback to help improve our processes going forward.

Warm regards,
Anurag

PriceLabs からの回答

2025年9月22日

Hello Ale,

Thank you for your feedback! We’re delighted to hear that PriceLabs has made revenue management easier for you and that our support team has been so helpful.

Warm regards,
Anurag

PriceLabs からの回答

2025年8月28日

Hello Jayne,

Thank you for your feedback! We’re glad to hear that the Booking.com integration has had such a positive effect for you.

Warm regards,
Anurag

PriceLabs からの回答

2025年8月26日

Hello Jill,

Thank you for your feedback. While you have seen one booking so far, it’s good to hear your villa has been fully booked otherwise.

If you’d like tailored advice on your setup, please feel free to reach out to us at 📧 support@pricelabs.co.

Warm regards,
Anurag

PriceLabs からの回答

2025年8月25日

Hello Yavuz,

Thank you for sharing your experience! We’re glad to hear you’ve found PriceLabs' features and customizations so valuable, especially across multiple PMS and OTAs.

It’s also great to know our support and documentation have been helpful along the way.

Warm regards,
Anurag