Great business, highly recommended, great experience from start to finish , stress- free!!!!At first we had a video call with the lovely Ralph who gave us a very competitive quote,we booked the ins... もっと見る
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Very good from start to finish.Every thing explained and gone through and checked when the site visit was carried out. The team that did the installation were very good and knowledgeable about what t... もっと見る
From start to finish everyone was helpful friendly and knowledgable Video assessment for a quote was stress free and every question was answered Customer service with Kelly accepting the offer a... もっと見る
企業が回答しました
The engineer communicated very well on estimated time of arrival for appointment He was very polite and asked if it was ok to wear shoes in the house. He was very helpful in asking me if I had any que... もっと見る
企業情報
当該企業による記述
Welcome to Prime Time Boilers & Solar, your go-to guys since 2010. We are a local independent boiler & solar business that puts the customer at the forefront of everything we do. Our Gas Safe approved boiler engineers have over 50+ years combined experience, and our MCS approved solar installers have over 35+ years combined experience. On top of this, we understand our customers needs, we offer flexible installation dates (for boilers this can be the next day), we have a huge range of finance options available (including £0 deposit and 0% APR options) and we offer generous warranties (up to 12 years for boilers, and up to 30 years for solar panels) for total peace of mind. Furthermore, We are currently offering an additional £200 off for every boiler or solar system fitted, and for a limited time only we are also offering a free Honeywell Home thermostat (for boilers) or PV monitoring device (for solar systems), which can help you turn your property into a learning, energy saving, family home. Now that's what we call Prime Time deals. Don't delay, give us a call or enquire online today and see how much you can save.
Your Go-To Guys Since 2010
当該企業による記述
- Huge Range New Boiler Brands
- We supply and install a range of leading brands, including Worcester Bosch, Vaillant, Ideal, Baxi, Viessmann, Glow-Worm, Keston, and Vokera, with warranties of up to 12 years available on select models.
- Huge Range Of New Solar Brands
- Including SunPower, Enphase, Jinko, Trina, SolarEdge, and Canadian solar panels, with warranties of up to 30 years available on select models.
- Same Day Survey Available
- We offer flexible booking dates (same day if needs be) to suit your needs. Life is hectic enough, we like to make it completely hassle-free.
- 2 Years Workmanship Guarantee
- We provide a 2-year workmanship guarantee on all installations, ensuring even greater peace of mind.
- 0% Flexible Finance Options
- We offer a wide variety of finance options for all our products, including £0 deposit, interest-free plans, and the option to pay nothing for 12 months. Finance plans start at just £9.99 per month.
- Get A Hassle-Free Online Quote
- Complete our quick form to receive a quote and discover how much you could save today!
- Over 100,000 Free Quotes Generated
- No, there isn't a typo, we really have generated that many quotes since 2010. it only takes a minute to receive a stress-free estimate that goes straight into your inbox.
- Where Our Specialists Are Based
- Our MCS And Gas Safe Approved Specialists cover a wide range of areas including London, Essex, Cambridgeshire, Sussex, Northamptonshire, Hertfordshire, Bedfordshire, Norfolk, Suffolk, Oxfordshire, Berkshire, Buckinghamshire, Kent, Wiltshire and Hampshire.
- Who We Work With
- We have a huge range of partners, these partners include Google Nest, Hive, Tado and Honeywell, not forgetting partnerships that we have with all major boiler and PV brands.
- Clean And Tidy Promise
- With every installation, we ensure no mess is left behind. For all jobs, we use plastic protective sheets on the floors we work on and remove any parts (if applicable) and rubbish. This ensures your home looks just as it did before the installation.
- Other Services We Offer
- We don't just specialise in installing gas boilers, PV systems, oil boilers, and heat pumps; we also provide one-off servicing or monthly maintenance plans for any of these products.
2 Year Workmanship Guarantee
On All Products Installed
Whether you want to cut your energy costs with a new A-rated boiler or heat pump, or take charge by generating and storing your own energy with solar panels, we’ve got you covered. Every installation is backed by our reliable 2 year workmanship guarantee, no exceptions.
連絡先
Choles Yard, High Road, CM16 6EG, Essex, 英国
- 01992 677 676
- info@primetimeboilers.co.uk
- primetimeboilers.co.uk
Over 10,000+ Happy Customers
4.7
優良
3755件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 2％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fast efficient online quotation and fitting
Fast efficient online quotation, within the week had a fully fitted air-conditioning unit. The fitting was fast, efficient, friendly and no mess! Would highly recommend.
2026年9月9日
自発的なレビュー
Great service Very easy to
Very easy to
Communicate with. The fitters were very efficient . The man that fitted the boiler
was thorough and very tidy . Very professional and he took time to show me the app to use as the thermostat. He did an amazing job and fast..
Very pleased with the service ..
Really was an excellent service !
2026年9月5日
自発的なレビュー
Prime Time Boilers & Solar からの回答
Michaela, we really appreciate that you have taken time out of your day to write this positive message, on behalf of Prime Time Boilers we would like to thank you 😊. In the meantime, if you have any questions about your new boiler then you know what to do (give us a call or send us an email).
Furthermore, if it’s not too much trouble, please feel free to continue spreading the word about our company on either our Google or Checkatrade page.
Good job
Sales were informative / polite and professional. We were kept up to date on delivery and installation dates. Product was good quality. Installers were very good / polite / quick / knowledgable and tidy a good service all round
2026年9月27日
Prime Time Boilers & Solar からの回答
Thank you Phillip for your comments, we will be passing this information over to the team members involved in your installation. In the meantime, if you have any queries then all that you need to do is give us call (there’s no chat bots in our business, just real people to talk to😊).
Please don’t forget that you can also leave us an extra review on either our Google or Checkatrade page.
All in all, a good experience ...
I had a video survey in preparation for my quotation. The guy was clearly very experienced and gave me some additional advice over and above what I expected. The quote was competitive once other firms added in "extras" and I negotiated a smallish discount from PTB. Although still not the cheapest overall, I had more confidence in PTB.
Contact with the Office to check a couple of details and book installation was pretty efficient.
The engineer who came to fit our LPG boiler (it was a pretty simple like-for-like job) was on-time and ready to go. Delivery of he boiler itself was a little late but he kept busy doing prep work. Fitting was neat and tidy and completed in a day. The engineer was a direct employee of the Company, was very personable and happy to explain to me what he was doing. One little thing was missed (routing the washing machine discharge pipe) but I fixed this myself.
I'm still awaiting the registration paperwork but the Office tells me that this can take 6 weeks.
I didn't get any follow up calls (as I was told I would) but as things went well and the boiler is working as it should, I didn't really mind. What I have had, however, is numerous emails and texts encouraging me to sign up for a maintenance contract! I don't need this as I have an excellent local engineer who will do my annual inspection and survey. All in all this has been a good experience worthy of four and a half stars.
2026年8月27日
自発的なレビュー
new boiler quote and installation
From start to finish everyone was helpful friendly and knowledgable
Video assessment for a quote was stress free and every question was answered
Customer service with Kelly accepting the offer and arranging payment service plan and installation was second to none Kelly was extremely helpful no question was too much hassle
Installation day was as stress free as could be
I would recommend Prime Time Boiler's to all friends and family
2026年9月27日
Prime Time Boilers & Solar からの回答
Hello Susan, Prime Time Boilers would like to thank you for your fabulous review, this really does help our business as this shows potential customers that they can buy with confidence from us. If you require any further assistance then please feel free to send us an email or give us a call.
Finally, if you do get a chance, feel free to write another review on our Google or Checkatrade page.
Solar panels
We had solar panels fitted by prime time boilers. What I really like from the company was the personal touch given, I had a key contact during the project, we talked through my use and future possibilities before they put a design proposal together. With the personal touch given I had a single point of contact to ask any questions too, they were very available.
Obviously we got a few quotes before deciding on which company to use. We found their pricing very competitive to what they was offering.
The install went off without a hitch. Friendly installation crew, very respectful of property. End results, looks a well done installation - clean and tidy,
They gave me a run down on the app for monitoring the product.
I’m very happy, already had a couple of people ask me about the panels and I’ve been happy to recommend prime time.
2026年9月25日
自発的なレビュー
Prime Time Boilers & Solar からの回答
Many thanks Pete for your 5 star review, I have passed this information over to the team and they are delighted to hear that you are happy with everything. If you have any questions, then please feel free to call or send us an email.
In the meantime, you can also leave us a review on our Checkatrade page (you will find us under the name ‘Prime Time Solar’).
Poor service cowboy installers
Poor service cowboy installers, decline to take responsibility let you be without hot water and heating for weeks because fitting a pipe that is existing is not an install, even though parts had been added that sent the pipe running up hill, the same pipe that had been in place for 15 years with no issues but 4 months of these cowboys it stops the boiler
2026年9月21日
自発的なレビュー
Professional and fast service
Professional and fast service, engineer was knowledgeable and answered all my questions.
2026年9月20日
Prime Time Boilers & Solar からの回答
Wow, thanks Todor for your kind words, as mentioned after your install, if you have any further questions then all that you need to do is give us a call or send us an email.
In addition, if it’s not too much trouble, please could you also leave an additional review on either our Google or Checkatrade page.
Very professional from start to finish
Very professional from start to finish. Ralph was excellent on the video call, no hard sell just good advice.
Office staff were good in sorting installation date.
Jack is a very good engineer, clean worker and very neat install.
2026年9月20日
Prime Time Boilers & Solar からの回答
Well S Cook, what an excellent review, comments like this is what encourages potential customers to choose us as opposed to other businesses (helping us to thrive and for good reason). If you have any further questions about your new boiler then please feel free to send us an email or give us a call, there’s no robots in our business, just boiler specialists 😊.
Also, please feel free to keep up the review work by sharing your experience on either our Checkatrade or Google page.
Prime Time Boilers & Solar からの回答
Hi Pippa, that’s fab news and we are very pleased that you gave our service a 5 out of 5 rating. For us, in advertising nothing is more powerful than word of mouth and this is word of mouth online. Thank you for helping to support our business as without people like you we would just not exist. If you have any queries about your boiler install then feel free to give us a buzz.
Also, lets stay connected, give us a like on Facebook to keep up to date with the latest boiler news, furthermore, feel free to also write an additional review on our Checkatrade or Google page.
Wonderful service from Prime Time
Wonderful service from Prime Time. Very competitive quote (30% cheaper than British Gas). Very friendly and helpful engineer who installed the boiler. Super clean and tidy. Highly recommend this company.
2026年9月3日
自発的なレビュー
Prime Time Boilers & Solar からの回答
Hey Mark, feedback like this means a lot to us and we are so happy to hear that your installation went smoothly with minimum fuss. If you have any further questions then please do not hesitate to call or email us.
On one final note, please feel free to also write a review on our Google or Checkatrade page, on top of this you can also give us a like on Facebook to stay informed about the latest boiler news.
Quality of service
Pre fitting and after communications
Where excellent
Thank you Kellie
Install engineers and electrician where.
Polite , friendly and efficient
Overall excellent.
2026年8月20日
自発的なレビュー
Prime Time Boilers & Solar からの回答
That’s brilliant to hear Stephen, the feedback provided will be passed on to the relevant members that were involved with your installation. If you have any further questions then please feel free to call or email us.
In addition, if you get a spare moment, please also feel free to share your experience on either our Google or Checkatrade page.
Mark was a friendly and efficient…
Mark was a friendly and efficient service engineer. Work done cleanly and efficiently.
2026年9月17日
自発的なレビュー
Prime Time Boilers & Solar からの回答
John, we really appreciate that you have taken time out of your day to write this positive message, on behalf of Prime Time Boilers we would like to thank you 😊. In the meantime, if you have any questions about your new boiler then you know what to do (give us a call or send us an email).
Furthermore, if it’s not too much trouble, please feel free to continue spreading the word about our company on either our Google or Checkatrade page.
Perfect 5 *****
Perfect - on time, did a great job and Mark truly understands the importance of customer service - he's an asset to Prime Time Boilers 👍
2026年9月8日
自発的なレビュー
Prime Time Boilers & Solar からの回答
Thank you Jason for your comments, we will be passing this information over to the team members involved in your installation. In the meantime, if you have any queries then all that you need to do is give us call (there’s no chat bots in our business, just real people to talk to😊).
Please don’t forget that you can also leave us an extra review on either our Google or Checkatrade page.
Good, reliable company
It was very easy to book an appointment for the survey and the people were very easy to talk to. There was no strong-arming into purchasing. The order was placed and the fitting scheduled. Through no fault of Prime Time Boilers, the supply of air-con units dried up during the heatwave but they did manage to secure replacements and so the units were eventually fitted after a month delay. During this time their communication was not always great which led to some frustration but once the fitters were here the whole process was swift and professional with all 4 units fitted in just one day. Over all I would recommend this company.
2026年8月10日
自発的なレビュー
Prime Time Boilers & Solar からの回答
Hey Susan, thank you for your lovely comments and spreading the word about Prime Time Boilers. If you have any questions about your new boiler, then please do not hesitate to call or send us an email.
In addition, if you do get a chance, please feel free to also write a review on our Google or Checkatrade page 😊.
Great service
Mark was a lovely man, quick at his job. Made you feel comfortable. Great service
2026年9月8日
自発的なレビュー
Prime Time Boilers & Solar からの回答
Hello Mercedes, Prime Time Boilers would like to thank you for your fabulous review, this really does help our business as this shows potential customers that they can buy with confidence from us. If you require any further assistance then please feel free to send us an email or give us a call.
Finally, if you do get a chance, feel free to write another review on our Google or Checkatrade page.
Service done in a very professional and…
Service done in a very professional and customer friendly manner. Would definitely recommend 10/10
2026年9月8日
自発的なレビュー
Prime Time Boilers & Solar からの回答
Hi, on behalf of Prime Time Boilers we would like to thank you for your fantastic review, comments like yours enables other potential customers to make informed decisions as to whether they wish to use us. Remember, if you require any further assistance later on down the line then all that you need to do is drop us an email or give us a call 😊.
P.S if you haven’t done so already, please feel free to write a review on our Google or Checkatrade page.
Good communication even through some…
Good communication even through some delays which were not Prime Times fault. Fitter and electrician were brilliant worked hard and kept everything as clean and tidy as possible. Would recommend
2026年8月11日
自発的なレビュー
Prime Time Boilers & Solar からの回答
Wow, thanks Lilian for your kind words, as mentioned after your install, if you have any further questions then all that you need to do is give us a call or send us an email.
In addition, if it’s not too much trouble, please could you also leave an additional review on either our Google or Checkatrade page.
Will use again
From start to finish the guys did a brilliant job I was impressed how safe they were and how they communicated with me all the way through. Definitely five stars!
2026年8月14日
自発的なレビュー
Prime Time Boilers & Solar からの回答
Well Robert, what an excellent review, comments like this is what encourages potential customers to choose us as opposed to other businesses (helping us to thrive and for good reason). If you have any further questions about your new boiler then please feel free to send us an email or give us a call, there’s no robots in our business, just boiler specialists 😊.
Also, please feel free to keep up the review work by sharing your experience on either our Checkatrade or Google page.
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