Primo Collection レビュヌ 

49
•
TrustScore 5段階評䟡の2

1.8

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5぀星のうち3の評䟡

took over a month to come in when it was supposed to be a christmas present + had a difficult time tracking the package and i'm 99% sure it got lost in transit somewhere along the way and i was js nev... もっず芋る

5぀星のうち1の評䟡

Ordered a black air racing jacket. Every label/logo was spelt wrong. Some patches were just a jumble of random letters instead of actual words/sentences. Stitching was awful and the material was very... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Please do not purchase from this site. Poor quality. The packaging is identical to Shein products from China, so assuming it comes from the same factory, but 4 times the price. Also there are no eas... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Made 2 different orders one week apart. The first order arrived and was terrible quality, the sizing was way off and not worth the price sold. They take very long to respond to emails and there is no... もっず芋る

䌁業が回答したした

䌁業情報

  1. アりトレット店

圓該䌁業による蚘述

Online Retailer


連絡先

1.8

期埅以䞋

TrustScore 5段階評䟡の2

49件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.8

すべおのレビュヌ

(49)

過去12か月のレビュヌ数: 1ä»¶

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5぀星のうち1の評䟡

AVOID,

AVOID. I wish I had read read the reviews before purchasing, I ordered 2 jumpers, really poor quality and the wrong size sent. They have given my a return address but expect me to pay for return regardless of the fault being theirs. The jumpers arrived separately, They are using cheap distributors and charging a lot of money. Definitely scammers. Not returning my emails

2023幎12月20日
自発的なレビュヌ
Primo Collection ロゎ

Primo Collection からの回答

Hi,

Sorry to hear about your experience — we’d really like the chance to make this right. That said, we haven’t received any order information from you, so we haven’t been able to follow up or assist.

If you can send over your order number and any relevant details, we’ll gladly look into it and do our best to help.

5぀星のうち1の評䟡

Poor Quality and Dodgy

Made 2 different orders one week apart. The first order arrived and was terrible quality, the sizing was way off and not worth the price sold. They take very long to respond to emails and there is no information on how to even return items. The second order hasn't even arrived and again there is poor communication from Primo. It seems very dodgy would advise to avoid at all costs. Even if you do recieve your items the quality is terrible not worth it at all.

2023幎11月23日
自発的なレビュヌ
Primo Collection ロゎ

Primo Collection からの回答

Hi,

We’re sorry to hear you feel this way — we genuinely want to help sort things out. However, we haven’t received any order details or return information from you, which we need to look into the situation properly.

If you can share your order numbers and any other info, we’ll do our best to assist and make things right.

5぀星のうち1の評䟡

SCAM COMPANY

My son purchased a fleece costing £55, this was not suitable. Quality was shocking. We sent it back and tracked it. It arrived back and received confirmation. This was in October, he still has not received his money and they do not respond to any emails or messages.

2023幎10月3日
自発的なレビュヌ
Primo Collection ロゎ

Primo Collection からの回答

Hi,

We’re sorry to hear about your experience and want to assist you as best as we can. However, we haven’t received any order or return details from you, which makes it hard to investigate.

Please send us the relevant information—like your order number and return tracking—so we can look into this and help resolve the issue.

Thank you for your understanding.

5぀星のうち1の評䟡

Scammers

Scammers, dont send your product avoid!

2023幎12月4日
自発的なレビュヌ
Primo Collection ロゎ

Primo Collection からの回答

Hi,

We’re sorry to hear you feel this way. We want to help resolve any issues, but we haven’t received any details or order information from you to assist properly.

If you’d like us to look into this, please provide your order number or any relevant info. We’re here to help.

5぀星のうち1の評䟡

I Ordered a medium and they sent a


I Ordered a medium and they sent a large. Unable to contact them. Sent 3 emails and still no reply. Im stuck with a jumper that dont fit and gives static shock. Great Christmas present!!

2023幎11月30日
自発的なレビュヌ
Primo Collection ロゎ

Primo Collection からの回答

Hi,

We’re really sorry to hear about the mix-up with your order and the trouble you’ve had reaching us.

We want to get this sorted for you—could you please send us your order number and any details you have? Once we have that, we’ll do our best to fix it quickly.

Thanks for your patience, and we look forward to helping.

5぀星のうち1の評䟡

black air racing jacket

Ordered a black air racing jacket. Every label/logo was spelt wrong. Some patches were just a jumble of random letters instead of actual words/sentences. Stitching was awful and the material was very cheap. The jacket was thinner than most t shirts and provided no warmth, material was incredibly thin. Definitely not worth £70.
When I emailed to ask about a return they replied once asking why I wanted to return it, since then they’ve ignored every email I’ve sent. I’ve sent the jacket back anyways but still have received no refund, despite it being within the 30 day period. Although it is almost impossible to return it within that period because the company is based in China

2023幎10月17日
自発的なレビュヌ
Primo Collection ロゎ

Primo Collection からの回答

Hi,

We’re sorry to hear about the issues you’ve experienced and want to help resolve this. Unfortunately, we haven’t received enough information from you regarding your order or return to assist properly.

If you could please provide your order details and any return tracking information, we’ll make sure to investigate and support you as best as we can.

Thanks for your patience, and we look forward to hearing from you.

5぀星のうち1の評䟡

This company is a scam

This company is a scam. Avoid at all costs if you Google image search the items they are available on Ali Express and Temu for a fraction of the price. They don’t provide full returns information and their website is listed as potentially dangerous when you scroll through any vague reviews that are available. The top I bought gives me static shocks its such awful synthetic cheap material. I dread to think of the conditions of those who made it. I wish I’d done more research first. Also 1 review on Trustpilot says it all. Avoid, avoid avoid. I don’t imagine i’ll get a refund but will send the top back into a black hole and learn a good lesson. This is a drop-shipping con and nothing to do with reputable fashion or retail. Feel sick I fell for it, don’t do the same!

2023幎11月15日
自発的なレビュヌ
Primo Collection ロゎ

Primo Collection からの回答

Hi,

We’re really sorry to hear about your experience and want to help make things right. However, we haven’t received any details from you regarding your order or concerns, which makes it hard for us to assist.

If you’re open to it, please reach out with your order information or any questions you have — we’re here to support you and resolve any issues.

Thanks for giving us the chance to help.

5぀星のうち4の評䟡

Good quality however the shipping did


Good quality however the shipping did take a while to arrive. However the customer service was on point and they explained the order will take 7-10 days to arrive.

2023幎9月18日
自発的なレビュヌ
Primo Collection ロゎ

Primo Collection からの回答

Thanks for the feedback!
Glad to hear you liked the quality and our customer service.
We appreciate your patience with the shipping time!

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