Appalling customer service. Provides misleading information. Substandard quality garments. Extremely overpriced. Provided invalid returns information. China based company but uses third party UK deliv... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Due to a misunderstanding between us the product I wanted was not available so they sent out something very similar, ordinarily it would have been acceptable but I already had this one. A couple of... もっと見る
Ordered an under armour top in June said 3-5 working day delivery. Still not received order sent 4 emails 1 voicemail as don’t answer phone. Only had 1 email reply back this top was a present whic... もっと見る
Absolutely disgusting, have emailed 5 times as order of 18th July, order no. 15923 has still not arrived 😡 no one answers emails and paid for 3 day delivery. No telephone contact! Will be sourcing he... もっと見る
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Order 13157
Order 13157
Ordered ten days ago. Received an email stating they had supply issues in Europe, messaged them on insta and email. No response from either. Paid on my credit card so getting the money back shouldn’t be an issue
I ordered two of these in medium as I…
I ordered two of these in medium as I thought they were a great price, they were supposedly the same as the ones ordered on Nike, they were not so do not fit the same. I only received 1 item. I have been waiting for my other item for two weeks. I have emailed and tried to contact them but no response. The item I have doesn’t fit but I don’t want to send it back just in case I get no refund at all.
My order has not been delivered
My order has not been delivered, I messaged them and have not had a reply
Avoid!
Wish I had read these reviews pre ordering.
Not happy paid for an item that was basically advertised as in stock, no dispatch after a week, then received an email to say slight delay. I emailed a week later as no further contact, to ask how long the delay would be. To be told my order had been refunded as no stock. No evidence on any refund in my account so still waiting. Poor service will not buy again!
Shipping was delayed for the second…
Shipping was delayed for the second time.
I’ve ordered off here twice and it’s happened both times.
No tracking for the parcel.
Paid for delivery as I needed it quickly and has not stuck to the designated times.
Items not sent/Poor Service
Ordered several times, always delays, wrong sizes getting sent out etc. usually they have eventually rectified it but the last time I’ve ordered trainers in March and they haven’t been delivered, was promised a refund and now they just blank emails and messages. Terrible service and customer experience.
Terrible
Terrible. Delayed my order which is a birthday gift and then refunded when it seems they didn't even have it in stock.
Still not received my items
Wrong order sent
Hello
Unfortunately I ordered size 8 trainers at a very expensive price and the wrong size were sent which was a 7.5.
I’ve waited over a week for these and at that price you think the order would be correct.
AVOID!!!!
AVOID!! I sent back two items as they didn't fit properly. Sent with recorded delivery, which they signed for over 2 months ago. I chased them up as I had not revieved a refund.
Very slow to respond in the first case when they did, they said they would issue the refund. I've chased up multiple times in the last 2 months and recieved no communication back and have still not recieved a refund!!
This was for £150. These people are thieves.
AVOID AVOID AVOID!!!!!!
I placed and order of 4 items, the order was split into two different packages due to not having some items in stock when they showed as in stock on the website.
The first package arrived and it contained one thing that I ordered and another I didn’t, I then received my second package a week later after paying for delivery that states 3-5 days. This package also wasn’t the correct items. I email customer services who told me to return them which I did. I don’t this by signed for deliver with Royal Mail, the package was signed for over a month ago not and I haven’t received my refund which I was til I would. I have send numerous email and only had on reply asking for reference numbers from Royal mails etc, I sent this over including pictures of the confirmation and still no refund or contact.
This order was over £120, it’s a complete and utter joke that this is happening and by the looks of it on a regular basis.
Stay well clear.
Stay away I have been waiting on a…
Stay away I have been waiting on a refund for weeks you can’t get a hold of anybody.When I finally got someone on instagram they wanted proof of my returns from the post office which I sent but 10 messages later still nothing shocking service
No goods a month down line email…
No goods a month down line email everyday No reply this is a scam stay away they just keep your money and never reply
FRAUD / SCAM / AVOID etc....
crap - sent wrong trainers and do not respond and have not refunded me despite returning them to them. it's been over 1 month now. some fraud company.
Don’t order, no customer service
Returned two Items as they didn’t quite fit, tracking said was received 3 week ago. Emailed numerous times on most platforms to see when refund will take place. Heard nothing still. Paid on clearpay as I thought I would be covered if anything went wrong. They don’t cover returns/cancellations so learnt from that one too.
Don’t even waste your time I ordered…
Don’t even waste your time I ordered weeks ago and still nothing. I’ve also emailed twice and no response. Absolutley crap website
Poor customer service can’t get one…
Poor customer service can’t get one reply to multiple emails
The items they said they had in stock I…
The items they said they had in stock I ordered n they then said they don’t have them in stock after me purchasing and waiting nearly 2 weeks I rang and texted multiple times before I got managed to get there attention I then got a refund but it just wasn’t a really good overall experience when I bought something and it wasn’t in stock the whole time even though they was meant to be in stock.
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