Printerval レビュー 234

Ordered a Christmas present on the 9/12/24. Still no sign of delivery, customer service no existent. Asked for a refund said my item is in production still. Is this a scam company, very disappointing

Ordered a tee shirt on 6th December and had been packed but not sent since 15th December. Said it would arrive by 2nd January it’s now 11th. No reply from the contact form or whatsapp number. Will be going to my bank for a refund shortly.

Edit: 16th Jan. Item turned up and was as expected. Just very late. Customer service was AWFUL.

Ordered two items from this company on 06 Dec, intending to give them as Christmas presents.

According to the site's tracking function, my order was packed on 15 Dec, and has been 'on the road' since 22 Dec, but 34 days later, I have received nothing.

I lodged a support ticket on 30 December, and have sent two follow-up emails, but so far the response has been a rolling tumbleweed, a crow cawing, and the mournful sound of a distant church bell.

I don't care how good the products - if they should ever arrive - turn out to be. I will never use these cowboys again.

Ich habe ein bedrucktes T-Shirt bestellt am 7. Dezember 2024, bei der Bestellung wurde ein Lieferdatum bis zum 24. Dezember garantiert. Ständig habe ich den Versandstatus gecheckt und erst am 17. Dezember stand dort, dass das Paket gepackt ist, was aber nicht direkt zum Versand führte. Erst am 27. Dezember!!! wurde das Paket in die Post gegeben, was drei Tage nach dem garantierten Lieferdatum war und erst am 6. Januar 2025 habe ich das Paket erhalten. Als ich das T-Shirt, das 100 % Baumwolle sein sollte, in den Händen hielt, entnahm ich dem Etikett, dass es sich um 50% Polyester und 50% Baumwolle handelt, was schlichtweg Betrug ist. Der Print sieht nicht besonders hochwertig aus, mal gucken wie viele Wäschen er durchhält.

I wish i’d have listened to the reviews!!

Company ignored requests to cancel an order due to no shipping progress after ages. Raised multiple tickets asking for updates but everything was completely ignored until I raised 2 cancellation tickets and an email to ensure they received my request, and they decide to ship the item anyway? They completely ignore all attempts to get any help and won’t respond to me to give me my money back and get rid of the unopened parcel. Having to go through my bank to resolve this as I’ve been emailing them almost daily.

stay clear of this company, there are MUCH cheaper and more reliable companies

Similar theme to everyone else on here, I’ve been waiting almost 5 weeks now for my delivery. If this doesn’t arrive soon I think I’ll speak to my card provider to request a chargeback as have zero trust that these products are actually going to arrive. Unbelievably poor. Wish Etsy made this clear on their sites too!!

Still have not received my order that I placed on November 13th 2024. Have emailed the company numerous times called every week . I've been hung up on , told I'm not getting a refund except the shipping cost of $9.99band I still haven't seen that either . So I'm out $70.00 . Does anyone know how I make a consumer fraud report against them? Or a way to get my money back? Would not recommend anyone buys from this company . Not worth losing your money and having nothing to show for it . Shame on them for scamming honest hard working people.

Ordered a T-shirt on 9th December 2024 and it’s now 7th January 2025 and it still hasn’t arrived. Wanted the item for Christmas. I’ve tried contacting them several times via their ticket system, and have had no response at all. Reading the other reviews, I’m beginning to think that this company is a scam. For any new customers thinking of ordering from Printerval, DO NOT ORDER FROM THIS COMPANY. Even if they are legit, they have NO customer service skills whatsoever and can’t be bothered to respond to emails or support requests. There’s no excuse for this! Have requested a refund as I no longer want to purchase the T-shirt from this company, but I doubt I’ll get my money back. If anyone knows how to report this company, please confirm as they should be reported as illegitimate / scam. If no response from Printerval in the next 5 days, l will report them to Trading Standards in the meantime in the hope of further investigation in to this company.

A FUIR
Bonjour commande passée le 17/12/2024 reçus le 06/01/2024 alors que j’ai pris la livraison expresses a 8 euros
Service client inexistant suivi nul a chi..
Allez vite voir ailleurs ça vous évitera des désagréments
Première et dernière commande chez eux

I ordered a T shirt for my Daughter 9th December, with a guaranteed delivery of December 27th. I chased this up 17th December as it had not been produced yet. On 26th December I received an email saying it would take a further 20 days to arrive. I am disgusted by the customer service of this company, they will take your money, but fail to deliver on their agreements. I suggest people do not buy anything from this outfit, it is appalling.

AVOID! only gave 1 star because you have to leave a review.
Item ordered 5th Dec, still not received. Their 24hr contact whats app number is useless and not 24hr! I've been leaving daily messages since middle Dec and not one response. I'm now trying to get my money back via my bank.

I was weary of buying from here as the reviews were mixed but I had a good experience. Nice custom printed pjs (stocking filler), arrived before expected and in time for Christmas.

Kate

Should have read these reviews!
Money taken but no delivery.
Avoid!

Scammers

Having read other reviews (after I'd purchased!) I feel lucky that I got my item. Bad quality and bad sizing so I tried to get a refund. Still trying to get a response from them, it's been 3 weeks so far and I've heard nothing. Avoid at all costs.

Je trouve un tshirt sympa.je commande, et me rend compte que c est une plateforme apres paiement.ok, j attebds de voir...BIM !! Commande le 2 dec pour noel, envoi le 14, marqué delivre, jamais recu...je contacte la plateforme , jattends depuis...1 ere et derniere fois. J espere meme pas recuperer mon argent.quelle epoque de fou...privilegiez le local, plus sur

They are liars and scammers and ruined a lot of peoples Christmas. I’ll keep reviewing everywhere I can so other people don’t waste their money too. They can’t answer or send me my stuff but I’m getting email ads everyday talking about how much they care and sending discount codes. I wouldn’t order again if they paid me.

I made my first purchase with Printerval on 10/18 and gave them a stellar review. Even today I stand by my comment. I also made two other purchases on 11/20 & 11/21. A total of 5 tshirts. The problem began when I received the last order for my granddaughter. The Tshirts were much too big so I advised them through an email. I was told that I would not need to return them but could donate them to a charity. They also said that they would replacement them with the size I had indicated. However, I was to ‘measure the width and length of the Tshirts along with a pic of the label too. I complied with this unusual request. The email said the replacements would be sent out soon. I spent the next few weeks inquiring about the replacements that I needed before Christmas. Well the replacements never came! I told them in an email that over the holiday I received an email from their president thanking customers for a ‘great year’ obviously for PR. I have never had to jump through SO many hoops just to get a replacement! Two days ago I sent their CS an email saying that I wonder how their president would rate his Customer Service Dept after reading my email and being aware that his Customer Service literally ignored my problem for a simple replacement! Of course, no response!

I orderd an item on the 27th November, im still waiting for delivery its the 27th Dec now ,i have sent email 3 times and nothing from them ,their tracking says dispatched on ,7th dec and its just come to a stop ,i will never order again from them, also when i orderd they said delivery before xmas they lied ,dont bother with them .

J ai commandé deux tee-shirt qui devaient arriver le 26 et un qui doit arriver le 2 01.quand je vais sur le suivi de mes commandes je vois qu'ils sont tjrs pas partis de chez eux.Je ne ferai plus rien chez eux

Ordered December 5th for a Christmas present emailed 3 times not one response! Said would be here in time for Christmas and it’s still saying waiting on delivery absolutely fuming!