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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Extremely pleased with the excellent speedy delivery service, my order was well packaged ensuring goods arrived safely. I have shopped with Pristine before and find items are competitively priced.

5぀星のうち5の評䟡

The moth deterrent packets were delivered quickly and without additional postage costs. I've used 'Colibri' Anti Moth before and find the smell somewhat pleasant. I bought both the mini drawer s... もっず芋る

5぀星のうち5の評䟡

Bought Colibri moth products for moth protection. A very keen price indeed and arrived very promptly and well, but not over, packaged. Will definitely order again from this small company. Reading the... もっず芋る

5぀星のうち5の評䟡

I purchased some Colibri lavender sachets in assorted sizes after a pretty extensive online search showed Pristine.co.uk to be substantially cheaper than other retailers selling the same items and I w... もっず芋る

4.9

優良

TrustScore 5段階評䟡の5

174件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

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5぀星のうち4の評䟡

Weak rising bar welds

We bought another folding clothes rail as the previous two had faulty weak welding on the rising bar. Both welds eventually broke. The welds on the new rail are similarly weak. The quality of these welds need strengthening.

2022幎8月18日
5぀星のうち1の評䟡

Moth traps

I’ve used these moth traps before successfully. This is the first order from Pristine. The moths fly happily by the traps!
They’re not attracting the moths at all. I’m very disappointed.
Maggie.

2022幎6月24日
Pristine ロゎ

Pristine からの回答

Dear Maggie,

I'm sorry you're having a problem with this product. Couple of things to try/consider:

1) Product Setup - Please ensure you've removed the protective strip at the front which reveals the sticky strip which contains the pheromone. A video guide on how to use this product can be found here:

https://youtu.be/vd0CN9VBXZQ

2) These traps are specific to Tineola Bisselliella - the common clothes moth. Seeing other moths around isn't an indicator of the traps ineffectiveness (there are over 100,000 species of moth worldwide!). Moths have extremely finely tuned olfactory systems. There are species of moths which can detect each other from several miles away - so it's entirely understandable that at close range if a moth doesn't detect a smell that would be attractive for them they wouldn't be attracted to it.

3) We have a 30 day returns policy - we do want you to be happy so either arrange a return using the link on our returns page here:

https://www.pristine.co.uk/pages/Shipping-26-Returns.html

Or reply to your order email and we'll take care of this for you direct.

kind regards,

Daniel
Pristine Online

5぀星のうち1の評䟡

i ordered and payed for a bathroom loo


i ordered and payed for a bathroom loo brush /toilet roll holder only to receive an email days later that this item was not available and my money would be refunded,!!

2022幎4月5日
Pristine ロゎ

Pristine からの回答

Dear Mrs Smith,

I'm sorry we weren't able to fulfil your order - while it's very rare that we have stock issues, unfortunately in this case the fault is entirely with us. I understand it's very annoying.

I note you placed your order at 6.09am and we initiated the refund at 7.44am when we became aware of the issue - the delay of a few days is due to paypal processing the refund.

We will not have this product back till the summer time so there was no way we could make this right in an acceptable time frame.

Please accept our apologies for the inconvenience.

kind regards,

Daniel Brown
Pristine.co.uk

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