They will take care of things when incorrect. Great selection of parts and fast shipping. Looking forward to ordering a bunch more parts in the future.
企業が回答しました
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レビュアーのコメントを見てみましょう
I’m just another average working joe making pennies by the hour but pro civc has the best prices anywhere ! Even with my peasant wages my dreams can come true thanks to the guys at pro civic. Shipment... もっと見る
企業が回答しました
I’ve ordered from ProCivic a number of times and never had any issue. They even verbally double check large orders to make sure they aren’t fraudulent. Shipping is always on point and timely. Because... もっと見る
企業が回答しました
Great company, had a bad product, warped and lost while driving. The company responded (albeit quite a few months later) and righted the issue by sending me a replacement. So no problems, though still... もっと見る
企業が回答しました
企業情報
当該企業による記述
PRO Car Studio operates the website procivic.com, which specializes in selling aftermarket parts for Honda Civics. PRO Car Studio is run by enthusiasts who are passionate about upgrading and fine tuning their Civics.
連絡先
2175 Goodyear Ave Unit 104, 93003, Ventura
- 805-275-2237
- customercare@procivic.com
- procivic.com
4.7
優良
4546件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great source for performance parts
Great source for performance parts. Thank you for always haveing great inventory on parts. . Will be back for more parts soon.
2023年4月26日
procivic.com からの回答
Raymond,
Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Ordered and received my product in a…
Ordered and received my product in a timely manner. Thanks!
2023年4月26日
procivic.com からの回答
Eshkin,
Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
procivic.com からの回答
Customer,
Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
I mistakenly ordered the wrong parts
I mistakenly ordered the wrong parts, customer service noticed this and emailed me and worked with me to get the correct parts ordered. Amazing customer service.
2023年4月22日
procivic.com からの回答
Ricardo,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
procivic.com からの回答
Valou,
Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Products did not fit my car and when…
Products did not fit my car and when asking for a return/exchange I was denied because "they should fit". Good products, bad customer service.
2023年4月20日
procivic.com からの回答
Daniel,
I am sorry to hear about your situation. I reviewing your order and wanted to clarify on a few things. The parts that you ordered are definitely designed to fit your civic. All manual shifters for the civic have used the same thread pitch without any changes to them up to the current model. For this reason, it is found as odd that it did not fit your model. However, you did send some images and techs did notice that the threads on your shifter appeared damaged. This could definitely prevent the part from fitting properly and suggested to fix them before proceeding. This is not a denial of a return or warranties. This is simply a suggestion of what could be preventing the part from fitting. Since sending our last email, we have not heard back from you. If you are still experiencing issues or feel that there may still be problem with the part, please feel free to reply to the email we sent and we will make sure to do our best to help.
Best Regards,
Customer Care
procivic.com からの回答
Alan,
Thank you for the 5 star review, we greatly appreciate it! I'm glad to hear you had a solid experience shopping with us. We do what we can to always ensure our customer are not kept waiting and have an easy experience shopping on our site. We'll make sure to keep it up. Please let us know if you have any other questions.
Best Regards,
Customer Care
Made my orders & delivered within time
Made my orders & delivered within time. If a product you ordered is out of stock, they’ll call you & let you know what other options you have. Happened to me and luckily they had a newer version of it. So I was Thrilled. Car is running great again like it’s a brand new baby. I drive A Honda civic 2013 ex sedan. Feels like when I first Bought it.
2023年4月19日
procivic.com からの回答
Jossue,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
Ordered coilovers and arrived in two to…
Ordered coilovers and arrived in two to three days.
2023年4月16日
procivic.com からの回答
David,
Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. I'm also happy to hear that you are enjoying the part. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
I talked with customer service via…
I talked with customer service via email prior to purchasing the SQ Smoked Style tail lights,to make sure the fitment would be correct on my civic. After install I have gaps throughout the whole taillight assembly compared to stock. I took it back and did adjustments with the alignment of the lights and even bumper, which resolved nothing. The taillights do not align evenly with the holes for the screws to hold it in place. Which caused a very noticeable gap. Very sad to see the pro civic team let me down this time, after multiple purchases for my car went so well. I would not recommend this item unless you are ok with having gaps.
2023年4月5日
procivic.com からの回答
Hello,
I am sorry to hear that there was some issues with the lights. We have definitely sold plenty of these and have not had any issues or complaints regarding them. We have also seen them and did not see any issues as well. I understand that this can be somewhat subjective as gaps may not be as noticeable to some people or they may not even care. The severity also is subjective as well. However, we were never notified of the issue either. Reviewing your emails, we only have records of you contacting us before ordering. However, you never contacted us after the install to let us know of the issue. If the product simply had a defect, it would have been covered by the warranty. Anytime an issue is noticed within the warranty time frame, we highly recommended to contact us or the manufacturer to have it reviewed and potentially corrected. We cannot take care of an issue if we are not made aware of it. lease let us know if you have any other questions or comments.
Best Regards,
Customer Care.
Very fast shipping and very good…
Very fast shipping and very good experience i will definetly order again !
2023年4月15日
procivic.com からの回答
Enthony,
Thank you for the great review, we greatly appreciate it! I am happy to hear you received your parts so quickly and safely. We do what we can to ensure your order arrives quickly, safely, and well taken care of. I'm also happy to hear that you are enjoying the part. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
procivic.com からの回答
Roger,
Thank you for taking the time to write this review, we greatly appreciate it! I'm glad to hear that we have been able to help you with your build. We always try our best to provide the best possible place to shop for your civic and not keep our customers waiting. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
procivic.com からの回答
Marc-Antoine,
Thank you for the great review, we greatly appreciate it! I am happy to hear you are enjoying your purchase. We do what we can to ensure your order arrive quickly, safely, and well taken care of. We also ensure to always provide the best possible parts on our site. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Shipping and customer service
I’ve ordered from pro civic a few times already with no issues at all. I ordered a shift knob and it came in defective with no thread. I took a picture and sent it to their customer care. Right away they emailed me back and shipped me out a new one same day! Great customer service with fast shipping!
2023年4月14日
procivic.com からの回答
Erik,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
Knowledgeable Staff
Knowledgeable and friendly sales and customer service staff. Quality products.
2023年4月14日
procivic.com からの回答
Evan,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
The best service ever thank à lot !
2023年4月14日
procivic.com からの回答
Alexy,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
procivic.com からの回答
Brooke,
Thank you for the great review, we greatly appreciate it! I'm glad to hear we have been able to help you with your build. We do what we can to always provide the best possible place to shop for your civic. We also ensure to carry the best possible parts and provide great customer service. We'll make sure to keep it up for future orders as well. Please let us know if you have any other questions.
Best Regards,
Customer Care
Quick response to questions and…
Quick response to questions and concerns. Super fast shipping. All information provided on torque specs and installation.
2023年4月13日
procivic.com からの回答
Mark,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
procivic.com からの回答
Alexander,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear our customer service was able to help you. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
Ive bought from here a couple of times
Ive bought from here a couple of times. Customer service is great, shipment is quick and ive always been happy with my products
2023年4月12日
procivic.com からの回答
Meghann,
Thank you for the awesome review, we greatly appreciate it! I'm glad to hear you enjoyed your overall shopping experience. We always do our best to provide the best possible location to shop for your upgrades. We also do our best to always provide the best possible customer service, parts, and shipping. We will make sure to continue to keep it up for future order as well. Please feel free to contact us with any other questions.
Best Regards,
Customer Care
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