The entire experience has been fantastic. You can tell they care about their customers because they went above and above to help me with my request. I'm really pleased with the customer service and pr... もっと見る
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Just ordered some vanities and basins from Prodigg and this is my 3rd order with them. Their website is very detailed, informative, it's great how there are options on certain items which allows you... もっと見る
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They were happy to take my money in early may 2021 knowing fair well that their company was in a hole for 2 years! But proceeded with emails right up until early December promising me that I would sti... もっと見る
Online order, good. Sales staff (phone), great. Dispatch, useless. Wait 8 days to get from warehouse, had to chase up via email requesting tracking number, was in process of arranging delivery pick... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We pride our self on supplying the most affordable bathroom products with the highest quality finish to the Australian market. We like to receive all reviews positive or negative to help us understand our customers needs better and to continually improve our processes. Please remember when leaving a review to take into account the over all experience being product quality, value for money and customer service experience.
連絡先
Gate 2, 11-21 Forge Street Blacktown, 2148, Blacktown, オーストラリア
- 1300 132 514
- info@prodigg.com.au
- prodigg.com.au
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing product quality
Amazing product quality, love my new Lila linen towels. Thank you!!

Prodigg Bathrooms からの回答
Too Early
Dear Sir, I would wait until the product has been sent and delivered before I would seek it to Reviewed, and then hope for a good result. At the moment the review would be very poor.
Gary Todd
I am so impressed by Prodigg
I'm so impressed by Prodigg. They have great quality products at a reasonable price and their customer support is excellent.

Prodigg Bathrooms からの回答
the system of receiving payment needs a…
The system of receiving payment needs a lot more work.
I used black Friday code on the payment page. After putting in the code, the price displayed was discounted accordingly. i made my payment straight-after. However, after the payment transaction completed, the discounted price disappeared and my second payment became full priced. I called multiple time, left many messages, sent multiple emails trying to correct this. It took them a few days to email me back with the correct amount for my 2nd payment. However, the online system still shows the incorrect amount as Prodigg said that they can't even change the amount owned on their own system. They suggested for me to use their email as the evidence when my 2nd payment is due. All in all, i was disappointed by this experience and i don't think Prodigg's payment system is sophisticated. For such a small matter, it took me a few days and they can't even change their own system...sigh...I haven't receive the vanity i purchased, not sure about the quality. I hope the vanity is worthy for the time i spent...

Prodigg Bathrooms からの回答
Couldn't recommend them any higher
Couldn't recommend them any higher, I haven't received my products yet but the customer service has been great. They are so helpful and patient with you.
thank you Jami

Prodigg Bathrooms からの回答
Just received our beautiful cast iron…
Just received our beautiful cast iron bathtub.
We are absolutely in love with it. It took 13 weeks to arrive, which was perfect as we were advised 12-16 weeks. Great value for money the product quality is unreal. Would highly recommend.

Prodigg Bathrooms からの回答
Very helpful staff and an excellent…
Very helpful staff and an excellent range of products at affordable prices.

Prodigg Bathrooms からの回答
Fantastic service
Fantastic service! Had my vanities within days. Staff couldn’t have been more helpful! Well done team ✅

Prodigg Bathrooms からの回答
Kitchen sink
Prodigg was able to provide exactly what we wanted for a reasonable price. Delivery wasn't the cheapest but our sink arrived from NSW to Melbourne in good time. Thank you

Prodigg Bathrooms からの回答
Poor customer service
Poor customer service. They'll take your money quickly enough but getting the goods is another story !!! And trying to contact them - forget it !!! Avoid using this company - truly. Will save your hip pocket and your sanity.
Great buying experience!
Jami-lee and the team were fantastic to deal with. took the stress out of the whole process. highly reccomend

Prodigg Bathrooms からの回答
Great customer service
Everything so far has been great - the customer service over the phone has been fantastic and they even helped me change my order in the first 24 hours when I decided I wanted a different style. The bathtub which I ordered will not arrive until Jan-Feb so I am happy to give more info when that occurs. So far so good.

Prodigg Bathrooms からの回答
Disappointing customer service
I have had to chase product enquiries and orders. With limited communication to correcting order issues.

Prodigg Bathrooms からの回答
Couldn't be happier
Couldn't be happier. We needed our vanity in a hurry and the team came through! It was delivered in record time. The "Chat" team were wonderful and all of my questions were answered through this platform. So easy, and we love our vanity.

Prodigg Bathrooms からの回答
Wonderful Service …
We are very pleased with the vanity. Thanks for your help Jamie Lee.
Very happy customers

Prodigg Bathrooms からの回答
Caution - incompetent and not trustable
Caution : worst and incompetent everywhere
Before ordering bath tub i called twice to confirm the bath tub im ordering is available and every time i was told yes no problems so i ordered and then called once again post payment to confirm the details and answer was “all good” . Bath tub delivered And turn out wrong bath. My builder had started work on bathroom already and i told them work has started please send me correct bath or refund money asap so i can buy from somewhere else. I believe they intentionally took one week to offer solution knowing my work has already started and cant stop and solution they offered was discount of 200 dollars where as i had to pay 3 time of this amount to builder to make it work due to tight space as bath was too big. I not only had to change window but also paid extra to make it work as i didnt have any choice . I am going to make complaint about these people to Relevant authorities

Prodigg Bathrooms からの回答
There products are of top quality and…
There products are of top quality and are at a very reasonable price and there customer service is above and beyond

Prodigg Bathrooms からの回答
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