My first order with Propermusic, having not come across them previously. An excellent service, very rapid dispatch and next day delivery, good quality packaging. Will use again.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The ordering system was easy and efficient. The vinyl albums arrived on time and beautifully packaged so in pristine condition. Very happy with the service provided.
企業が回答しました
My CDs arrived promptly, securely packaged, and I have been enjoying listening to them since. I made these particular choices as I was fortunate/lucky enough (?) to visit Les Cousins in the 1960s a... もっと見る
企業が回答しました
Good website, easy to find exactly what I wished for & to order. Nice fair price for a wonderful old live recording, cleaned up a bit (enough) for CD without losing any atmosphere. Well packed, quick... もっと見る
企業が回答しました
企業情報
当該企業による記述
Propermusic.com is part of the Proper Music Group Ltd and was launched as an online store in October 2011 to supply music CD's, Vinyl, Bx Sets etc... direct to customers at competitive prices with an exceptional level of customer service. We've been supporting independent record labels and music since 1988. Our main aim is to provide an online shop window for the kinds of specialist music from artists and labels that you would not otherwise have the opportunity to find or discover in stock elsewhere. Our sister company, Proper Music Distribution is the largest independent distributor in the UK and we are able to supply music from over 2000+ labels from all over the world, regularly releasing over 150 new releases or re-issues every week. We employ dedicated and experienced staff who provide a polite and professional level of customer service through our extensive product knowledge from working within the music industry for many years. All our orders are despatched using a first class or airmail service with Royal Mail (Tracked as standard for all UK orders, optional for ROW) or via our network of courier services. Your opinion matters greatly to us and our reputation relies on it, so any feedback good or bad would be greatly appreciated and most welcomed. Your total satisfaction with our service is our ultimate goal.
連絡先
Units 1-5 Applegarth Drive, DA1 1 JD, Dartford, 英国
- 020-8676-5148
- marketing@propermusic.com
- propermusic.com
4.8
優良
249件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A hard to find record in stock
A hard to find record in stock, but these guys had it so arrived in perfect timing as a gift. Fast postage as well and excellent packaging greatly appreciated.
2026年2月10日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Not the good service I had been expecting.
I am confused. If their customer service is so good why has nobody got back to me. In retail a day is too long and its been two now since I reported a scratch on the LP I bought. No response. I tried calling but got an answerphone; I left a message. No response. If this is good service I'd hate to see poor service.
2026年2月11日
自発的なレビュー
Propermusic.com からの回答
Hi Mike, apologies for the delay in responding to your messages, no excuses as we are currently migrating over to a new customer service dashboard which will be completed next week and we are a little behind with our replies. Please check your e-mails as we have sent you a returns authorisation.
Great experience!
Always nervous about pre-orders, but this one arrived on time and well-packaged. Great experience and looking forward to future purchases.
2026年2月6日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Vinyl arrived safely and well packaged
Vinyl arrived safely and well packaged. Good selection of Vinyl available online for the genre of music I was looking for. A gift for my husband and he was very happy.
2026年2月12日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Related to previous opinion about PROPER MUSIC
Related to previous opinion about Propermusic.
They have answered and refund de cost, with professionalism.
It's a shame how difficult it is to acquire interesting items from such a well-stocked store as this one, with a wide range of products, from Spain.
2026年2月12日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to update your feedback accordingly, which is greatly appreciated it and we're pleased that we are able to resolve your issue, we look forward to serving you again very soon.
Quick delivery with excellent…
Quick delivery with excellent packaging. Double boxed in my case due to ordering multiple titles. Nothing to complain about at all. Weekly release emails are informative and prices competitive. Shipping costs prevent many purchases. Perhaps free shipping can be introduced over a certain amount (as some competitors do).
2026年1月31日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.Thank you for the feedback on shipping as we try to keep all shipping rates as low as we possibly can but courier and postage fees rise significantly ever year and have now almost doubled from just a few years ago. We have also moved to Tracked Services only for UK orders to help speed up the delivery time.
Easy order process
Easy order process. Item arrived in perfect condition, well packaged and in good time.
2026年1月29日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. It's good to know that being able to speak with our team is still worthwhile for many customers.
Great value box set in the sale
Great value box set in the sale. Despatched same day I ordered and arrived next day in mint condition. Thanks
2026年1月29日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. It's good to know that being able to speak with our team is still worthwhile for many customers.
I recently spoke by phone and then…
I recently spoke by phone and then ordered twice from Proper Music. Experience was 100% positive. Friendly, helpful staff who know their way around music and are also efficient. Great to be able to get hold of music off the mainstream on cd. And not to be asked to do it all on line.
2026年1月12日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon. It's good to know that being able to speak with our team is still worthwhile for many customers.
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Fantastic service
Fantastic service. Ordered Monday morning and received next day in perfect condition. Ian Hunter box set at a bargain price.
Very pleased.
Thank you.
2026年1月20日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Very niche album on CD delivered within…
Very niche album on CD delivered within 2 days.
2026年1月23日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Good service all round
2026年1月12日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Great service, great price.
Very competitive pricing, easy to order and near immediate delivery, within two days.
The box set itself is brilliantly compiled and presented.
2026年1月16日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Easy to order arrived on time
2026年1月13日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Top Class Service
Excellent communication, Box Set arrived superbly packed and in great condition.
Very fast delivery.
Top service. Can't be beat. Recommended.
2026年1月14日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Perfect retro CD
Perfect retro CD. The price was very decent. It was also very promptly despatched and delivered.
2026年1月21日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
What a difference it makes when it's done right
After a very poor recent experience with a similar purchase through a different retailer, what a difference it makes when it's done right. Quick and clear communication right from when I ordered. Then the item was posted the next morning, with full tracking and actually (with notification) arrived a day earlier than initially expected. The box-set arrived in perfect condition.
2026年1月21日
自発的なレビュー
Propermusic.com からの回答
Thank you so much for your custom and taking the time to leave us your feedback, we greatly appreciate it and look forward to serving you again very soon.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。