Setup was fast
Setup was fast, integrating yelp and thumbtack in one click. AI handles all customer messages now.
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ProsBuddy CRM is an AI-powered, all-in-one platform built for home-service businesses — including HVAC, plumbing, appliance repair, cleaning, handyman, moving, and remodeling companies. It helps local businesses centralize calls, chats, and bookings, automate communication, and track ROI from every ad and channel in real time. With multi-channel integrations, ProsBuddy connects seamlessly to Yelp, Thumbtack, Google, and social platforms, allowing you to manage all leads, ads, and customer interactions in one place.
Setup was fast, integrating yelp and thumbtack in one click. AI handles all customer messages now.
I am fully booked every week and thanks to Prosbuddy. They connected everything set it up for me in just one week. I integrated my yelp and thumbtack with literally one click, and now I just watch new bookings appear in my schedule. I don’t even message customers anymore, the AI handles everything.
Really like how everything works from the phone. now techs just handle everything from their phone- invoice, payment, job updates, messaging the customer, all on the spot. We’re closing jobs faster and getting paid right away.
We mainly switched to prosbuddy because of the ai bots - one answers incoming messages, another one does outbound calls to leads. honestly it’s been super convenient for us. A lot of the communication now just happens automatically, it replaced a whole sales team for us. leads get replies right away, follow ups happen, calls go out, without us having to manage everything. Bookings are basically on autopilot now… which is exactly what we needed.
Prosbuddy voice AI honestly changed the game for us. We can now run google local ads 24/7 and actually capture every call. Instead of missing leads after hours, the ai answers right away and turns them into booked jobs. we’re basically getting ready to go bookings now. Also really like that we can manage all our locations from one dashboard and actually see the cost per customer and how much revenue each location brings in. Makes it way easier to understand what’s working.
Prosbuddy CRM was chosen for it's yelp and thumbtack integration, 24/7 support, and multi-location management capabilities. The AI bot that handles calls around the clock has also been a major benefit.
We chose ProsBuddy CRM primarily because of its Yelp and Thumbtack integrations. I honestly couldn’t find anything similar in other CRMs, and for my business those channels are critical.What really impressed me over time is the 24/7 support. No matter when I have a question, someone actually replies and helps, which is rare. The platform is also very convenient for managing a multi-location business. I operate in several states, and ProsBuddy lets me clearly track performance for each individual location in one dashboard.Another big advantage is the AI bot handling calls around the clock. It allowed us to reduce the number of managers, since calls are answered 24/7 and no leads are missed. That alone made a noticeable difference in efficiency and costs.There’s always room for improvement, but overall it’s a strong CRM, especially if Yelp and Thumbtack are important lead sources for your business.
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