This was the first time we'd used a skip for a house clearance. The lady on the phone gave excellent advice on size needed, loading it and also some tips on correct disposal of hazardous materials... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Initial contact and booking was excellent. Happy to match the price of a cheaper competitor and arrived on time. It would have been a 5* rating however they let themselves down over collection. Arrang... もっと見る
企業が回答しました
Have used them twice now, both times it's been an easy experience. Polite, helpful staff, deliver when they say they'll deliver, and the 2nd time they provided the skip at fairly short notice. Only bi... もっと見る
Very helpful and quick response from our initial enquiry through to the skip arriving and being taken away after use; all of the team were very helpful and professional. After providing us with the d... もっと見る
企業が回答しました
企業情報
当該企業による記述
Proskips - the UK's No. 1 Skip Hire company as seen on BBC's Dragon's Den. We offer an honest, efficient and reliable skip hire service throughout London and The Home Counties. Operating from six regional depots gives us unrivaled coverage for Central London Skip Hire, North London Skip Hire, East London Skip Hire, West London Skip Hire, South London Skip Hire and Home Counties Skip Hire. Please get in touch with the team on 0208 879 9892 or via email at skips@proskips.co.uk for any of our skip or waste collections services.
連絡先
Unit 7B, Rainbow Industrial Park, Station Approach, SW20 0JY, London, 英国
- 0208 879 9892
- skips@proskips.co.uk
- proskips.co.uk
4.6
優良
254件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very good company
Been using for years and always been a consistently good service. No issues at all.
2022年11月11日
Very simple and reliable service
2023年1月5日
PROSKIPS からの回答
Hi and thanks for taking the time to leave us a review. The team prides themselves on providing our customers with a professional and friendly experience and it's great to know you found our pricing competitive for the service received.
Paul & The Proskips Team
Fast and reliable people
Fast and reliable people, always sorted us out and a good price !
Definitely Recommend
2022年10月11日
PROSKIPS からの回答
Hello, thanks for your review and feedback which is appreciated and we look forward to assisting you with your next skip or waste collection.
Paul & The Proskips Team
Quick and efficient thank you will be…
Quick and efficient thank you will be using you guys again next week :)
2022年10月3日
PROSKIPS からの回答
Hi Vish, thanks very much for your review and it's pleasing to know you found our booking process and service seamless. We look forward to assisting you when you next require a skip.
Paul & The Proskips Team
PROSKIPS からの回答
Hello Moira,
Thanks very much for your review.
Paul & The Proskips Team
Absolutely brilliant service
Absolutely brilliant service. Seamless. I would recommend 10 times over.
2022年9月3日
PROSKIPS からの回答
Hello Atem,
Our team works extremely hard to provide a high level of service for our customers, so your positive comments are very much appreciated. It's pleasing to know you're another happy customer.
Paul & The Proskips Team
Excellent serivce
Excellent serivce, the second skip I have ordered from proskips - delivery and collection as stated - and always possible to make contact by phone and email
2022年9月15日
PROSKIPS からの回答
Hello Ruth,
Thanks for your review. We appreciate you taking the time to do so and look forward to assisting you when you next require a skip or waste collection.
Paul & The Proskips Team
I own a construction company and I…
I own a construction company and I ordered a skip on Thursday afternoon for Saturday morning. Everything was fine, took details, payment information etc. The guy confirmed it would be all booked and fine. Saturday morning comes and no skip, we called the office repetitively.. no answer. So we are on site on the job with no means to get rid of the waste! Very poor and won’t use or recommend again.
Update To my above 👆🏻
There was no calls to either number or voicemails left, there was also no email sent to the email I gave. So the response from proskips about contacting us is not true. And with regards to payment declined that’s also untrue as there is and was plenty of money in our business account. It’s also 11.47 and no call like stated. If you took the details down wrong for card or contact, then ok it’s a mistake, but perhaps you need to take payment while on the phone and confirm all the details. I think instead of trying to shame or belittle me, you should learn from this mistake to do better in the future.
2022年9月3日
自発的なレビュー
PROSKIPS からの回答
Stephanie without meaning to be rude by explaining your lack of skip delivery on a public platform such as trust pilot. We called both you and the site contact you provided, Dan on Friday as the payment did not got through as required in advance of delivery. We could not have done more than we did to make contact. I personally called both numbers and did not receive a return phone call. I appreciate you are frustrated but this is why you did not receive a skip as you expected. I will contact you on Monday am.
Paul at Proskips - Outstanding customer service and value!
Paul was extremely helpful guided me through which size skip was best and looked after everything start to finish. Highly recommend - speak to Paul !
Brilliant customer service!
2022年8月1日
自発的なレビュー
PROSKIPS からの回答
Hi John,
Thanks for taking the time to leave a review and it's pleasing to know we were able to make your booking process seemless, from start to finish. We look forward to assisting you when you next require a skip or waste collection.
Paul & The Proskips Team
PROSKIPS からの回答
Hello Mrs Phillips,
Thanks for your review and it's great to hear your experience of booking with us, including delivery and pickup was seamless.
Paul & The Proskips Team
PROSKIPS からの回答
Hi Pam,
The team work extremely hard to provide a friendly and efficient service, so we appreciate you taking the time to leave us a review.
Paul & The Proskips Team
The best way to arrange a skip
Pro skips are quick, efficient and great to deal with. Altogether a positive experience
2022年7月20日
PROSKIPS からの回答
Hello Mrs Harris,
We appreciate you taking the time to share your experience and we look forward to assisting you when you next require a skip or waste collection.
Paul & The Proskips Team
Very efficient service .24 hours from…
Very efficient service .24 hours from quote to delivery
2022年6月28日
PROSKIPS からの回答
Hi David,
Thanks very much for your review and it's great hearing your experiene booking with us was seamless. We look forward to assisting you when you next require a skip or waste collection.
Paul & The Proskips Team
This is Amazing.
This is Amazing.
Great service system in their opinion. Their staff are very friendly
2022年6月20日
自発的なレビュー
PROSKIPS からの回答
Hi Thomas,
Many thanks for your review. The team work extremely hard to provide a friendly and seamless booking process, so it's always pleasing when we hear from our happy customers.
Paul & The Proskips Team
Absolutely excellent
Absolutely excellent , Fast, efficient and great skips , I will use Proskips again for sure . thank you !
2022年6月15日
PROSKIPS からの回答
Hello Georgina,
Thank you for your comments and kind review sharing your experience when booking with Proksips. We appreciate you taking the time to do so and look forward to assisting you when you next require a skip.
Paul & The Proskips Team
Great company
This is the second time I have used Proskips and both times they were easy to deal with and professional. Many thanks.
2022年6月12日
PROSKIPS からの回答
Hi Nicola,
We appreciate you being a repeat customer and it's great to hear your experience with using our service has once again been pleasant and seamless. That's definitely what the team strive for and it puts a smile on our faces knowing we have hit the mark.
Paul & The Proskips Team
Very good service
2022年6月11日
PROSKIPS からの回答
Hello and thanks for your review. It's always appreciated when our customers take the time to do so and we look forward to assisting you when you next require a skip booking.
Paul & The Proskips Team
Easy process from choosing the right…
Easy process from choosing the right size of skip ,ordering and arranging collection ,
2022年6月10日
PROSKIPS からの回答
Hello Michael,
Thanks for your review and it's great to know you found the entire booking process; from start to end, seamless. The team work hard to do exactly that, so it's always pleasing to know we have another happy customer.
Paul and The Proskips Team
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