Proton Mail レビュー 

SECOND EDIT:
It has been three weeks since Proton Mail took unagreed upon funds from my account and are yet to return my money and will still not communicate with me.

EDIT:
Take seven days to reply to an email to customer servies, followed by another seven days and no response to my follow up email, but three hours later from a bad review, Proton Mail replied on here.
​I am writing this in absolute despair and disgust. Proton Mail is a company that hides behind small print while ignoring a customer in a severe mental health and financial crisis. I have told this company repeatedly that I am at the point of suicide due to my financial situation, and they have shown zero humanity.
​I contacted them via email well in advance to state that I no longer wanted my account and requested its deletion. They were unhelpful and ignored me. I tried to use the app to stop the renewal because I am in huge financial difficulty, but the system would not allow it. Then, at 5 PM on a Friday, the moment I finally had a small amount of money in my account, Proton Mail swept in and took the very last of it.
​I have been pleading for a refund for two weeks. It took them seven days to offer me "two months free"—an insulting response to a man telling them he is in a life-or-death crisis. It has now been another seven days with no further response.
​It is an absolute disgrace that a company would steal money from someone who has explicitly stated they do not want to renew and then ignore them for two weeks while they are at suicide. This is not just a matter of terms and conditions; this is about a company's total lack of ethics and responsibility toward a person in a desperate emergency. Proton Mail is an absolute disgrace and a disgusting company.

ProtonMail never get back to you or there is a massive delay in responding, especially if you don't pay for it. When they do respond and you point out it isn't helpful, they get funny with you as if you're at fault. Lastly mailbox size is nightmare but I get it, you have to pay to increase it.

Je wordt bij het installeren knettergek van alle pogingen om je een betaald account te verkopen. Alleen met een duur abonnement kun je mail ophalen in outlook, en dan alleen nog de classic! Dit is absoluut geen zinvolle vervanging van de google mail!

Nutze Proton nun seit 5 Jahren am Anfang die kostenlose Version inzwischen nutze ich die Premium Funktion.
Hatte bis jetzt nie Probleme, die Filter funzen gut, Mail Verschlüsselung ist am Start, nicht wie bei anderen Anbietern. Es gibt eine App fürn Desktop und fürs Handy, beide funktionieren sauber.

honestly proton mail is pretty great, i switched like 6 months ago and havent looked back. Setup was easy, the interface is clean and simple. Only thing is the free storage is a bit limited but for normal use its fine. Would defenitely recomend it if your tired of google reading your emails

I'm surprised to see so many negative reviews. I've had no issues with using Proton Mail.

'better than gmail' turns out to be such a low bar that they should not be touting that as something to be proud of. Not only do you have to 'earn' the promised features by completing certain overhauls within a certain amount of time (redirecting all your gmail mail is one- I mean what if you don't even have gmail??) but the advertising for paid plans is all up in your face all the time, and they use scummy advertising tactics like when you click the pop-up away they bring it back with an 'even better' 'temporary' offer... ugh. Do not sign up for this insulting service.

It also didn't let me log in on mobile (another required action to get the promised features) with the password I signed up with on my desktop. When I gave up and reset my password via mobile, not only did it still not let me log in on mobile, it also logged me out on desktop and wouldn't let me log back in with the password I just set. Absolute waste of time. I can't even delete my account now.

I'm really shocked that Proton's rating isn't 5* as they're such an excellent company. Their email app is beautiful to look at and use and with all the features they offer I feel its a bargain. And I really respect the values they demonstrate as a company - keep up the great work Proton!

Paying for Proton under a pseudo. I've received the order ID of 19638267 for Proton Visionary which I'm proud to be apart of. As for my stance on Proton I'm 100% for the ethical uses of technology and privacy. Personally I believe Proton should hand over information if something is abused. That being said I've believed in the company enough where I was excited enough to pay $39.99 for their software. More and more people are suggesting their software on YouTube even. All things considered I plan on paying for Proton under the Visionary plan for quite a while.

Ik had een 2 jarig abonnement, dat zou eindigen in juni 2027. Toen kwam er een 'spring sale' voorbij, dus ik dacht: 'die pak ik' en ik ging ervan uit dat het nieuwe abonnement in zou gaan NADAT mijn oude was afgelopen. Maar nee, het ging dezelfde dag in, waarmee ik dus mijn nog geldige abonnement had gecancelled.
Proton daarover geschreven - ze zeiden dat ik gewoon weer mijn oude abonnement moest uitzoeken, dat opnieuw bestellen en dan zou het goed gaan.
Opnieuw besteld en 2 jaar bijgekocht (er weer van uitgaand dat dat NA beeindiging van mijn huidige abonnement zou worden geactiveerd), maar NEE! Ook dit abonnement gaat vandaag in en nu ben ik dus 2 jaar kwijt!!!

Update: klaarblijkelijk worden de dagen/weken/maanden die je nog tegoed hebt van het te betalen bedrag afgetrokken. Een beetje een bizarre manier van werken, maar het klopt.

Es ist wirklich ein Albtraum.
Server stehen meist Tagelang down, keine Info, man kann keine Mail lesen. Wenns aber funktioniert, dann kommt die Grütze ohne Ende. Angebote nacheinender, dass man dafür und dafür zahlen soll.
Für das zahle ich nix, sogar erwarte eine ordentliche Erstattung.
Finger weg davon, ich bin auch beim wechsel, das ist der letzte Mailanbieter mMn.

I transistioned to Proton two months ago and soon bought a paid subscription. Their suite of tools works quite well as drop-in for less privacy safe alternatives like Google, Dropbox etc. Very intuitive to use and with familiar user interfaces. The support has been very responsive (maybe because its a paid subscription?).

Features are still being added, and in particular Proton Drive and Pass appear to recieve new features regularly.

If you are aware to follow the advice saving recovery codes for emergencies and other recovery options, I am convinced your data (and your future access to them) is safe very at Proton.

Werkt goed en duidelijk. De rust die het geeft dat er geen pottenkijkers zijn is het dik en dwars waard. Fijn dat er zo’n goed Europees alternatief is. Dank en ga zo door!

I was really suprised how good all services are working and designed.

All Proton services and apps are very user friendly already with "free" plan.

I directly bought first abo to extend the space etc. I am happy that i have found proton since i dont want to support the massive data collection of google anymore.

Proton overs the best data privacy soltution from my POV compared to really good and transparent prices! Very trustable company. To all haters: regarding FBI collaboration please read carefully the news. Proton has no insight to your data! It is even open source and the code can be checked.

Proton Mail is no long a valid company or email provider; don't trust it. The email account normal password stopped working, upon prompt, there is a 'forgot password (reset) link' that instantly sends useless garbled support emails - AND No Real Way To Reset Your Password instantly, or within 48 hours. Waited three weeks, sent 5 support messages and zero response besides the same useless robot version of email response from Proton. Since Proton has scooped personal information and emails, my next line of defense is to contact the FCC. Do not use this Euro company, your privacy is being stolen; and not protected.

MAI VISTO UNA CASELLA DI POSTA PIU' VERGOGNOSA NON MI FANNO PIU' ENTRARE QUESTI DEFICIENTI!! E LA USO NEL LAVORO ADESSO DEVO CAMBIARE QUESTO ULTRA SCHIFO E FARNE UNA DIVERSA! CHIEDO UNA NUIOVA PASSWORD PERCHE' NELLA MAIL NON MI FANNO ENTRARE E MI CIHEDONO LA STERSSA MAIL DOVER NON RIESCO AD ENTRARE PER RESETTARE LA PASSWORD MA SIETE IDIOTI?????????????????????????????

Absolutely Useless
I registered an account and tried to use it as an email on one single site, because today all of them require email. There is no any other reason to use email service.
What did proton do in response?
They blocked my account.
Complete useless garbage.

Take a look at their response. They admit that they are complete garbage.

Wirbt mit Privacy, gibt aber in der Realität Daten sogar an die USA weiter. Fi*kt euch.

Proton free email is pretty solid.
I use their competitors paid. Tu**.

If you are degoogling Proton will feel intuitive and similar. It appears as if they are trying to be the alternative, by also offering other services.

I have had no problems using the free service.

They are a, want all your eggs in one basket company.
The paid service I have at their competitors is run poorly compared to Proton whom answers emails, even from a free account quickly. They competition doesn't offer any support to free.

They lose a star as the format why familiar is crowded.
I mean it looks good but its not well designed.
When you look at Google Gmail and their services which many come from to Proton, and if Proton is trying to be the next Degoogle source the layout needs improving. Just seems cluttered and messy.

No real privacy!! Data sent to FBI.