Im convinced they have gone bust but still taking orders. Placed an order for a weeks worth of cleanse juices. Delivery never came and no replies to email, social media and no one answering phon... もっと見る
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Quality organic products, which are essential to get the most from your cleanse and Purearth provided great tasting juices, kefirs, nut mylks and shots to help me through my 4-day cleanse. Coconut cha... もっと見る
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I was a bit sceptical at first. I’ve tried pretty much every gut health supplement out there (including Happy Mammoth) and none of them really did the trick. But after just two weeks of using the Gu... もっと見る
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After being poorly for weeks, I chose the kombucha defence to rebuild my immune system. My package arrived a few days after I ordered. The flavour is lovely and within a week of taking the daily drin... もっと見る
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企業情報
当該企業による記述
With over a decade of gut health research, crafting some of the UK's most beloved health drinks. We now create delicious functional powder kombucha drinks, nutritionally approved and backed by science. All our products are brimming with super-charged ingredients to serve as your all-in-one wellness saviour, supporting gut health, immunity, and beauty. Setting a new convenience standard that tastes incredible whilst locking in health-enhancing benefits.
Freshness Guaranteed!
Pure. Organic. Goodness.
We are the only UK cleanse company that makes your juices fresh for you! All our juices and water kefirs are unprocessed and unpasteurised, which means that our drinks aren’t preserved so the benefits are! And because caring for people, also means caring for the planet, everything is bottled in glass and wrapped in recyclable and biodegradable packaging.
連絡先
1-3 High Street, Great Dunmow , CM6 1UU, Essex, 英国
- hello@purearth.co.uk
- purearth.co.uk
4.5
優良
466件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
If you’re unsure like I was… this is worth it!
Excellent customer service to delivery handling with care. The juices are delightful, you can taste the quality and thought of ingredients in each bottle. They also give you a booklet which is quite informative. It was my fist time with juice cleansing and was quite nervous in investing however I did some re search. And took time with my decision and finally chose Pure Earth and it did NOT disappoint. Thank you for making this healthy journey for me easier.
2022年6月10日
Purearth Evolution からの回答
Good Evening Mhara,
Thank you so much for taking the time to leave a review. We're so pleased that you found us and tasted our products, our product development team have worked so hard to ensure our customers get not only the best and 100% organic products but that the recipes mean they taste really good.
If we can help with anything further in future, please do not hesitate to get in touch.
Kind regards,
The Purearth Team
Not very happy!!
Not very happy!!
The 3 nut milks arrived in a MASSIVE box and they are out of date tomorrow only two days after delivery. 😡
The lemon and ginger shots arrived in two cardboard boxes with plenty of date on them but they should have been packed in with nut milks.
VERY VERY WASTEFUL PACKAGING 😡
Not impressed
Need to up their game
2022年6月9日
Purearth Evolution からの回答
Good Evening Lauren,
As mentioned in my email to you a few moments ago, I just wanted to drop you a quick message on here, to not only acknowledge this, but also thank you for leaving this important feedback about our packaging on your recent order.
I have offered a full explanation as to why this was in my email reply to you. However, just to reiterate here, we're so sorry again that a box shortage resulted in this alternative packaging being used. It's really disappointing to us too given our strong environmental ethics.
Please do not hesitate to come back to my email, and I'm happy to discuss further over the phone with you tomorrow morning too if you'd like.
Kind regards,
Katie
The most delicious juice cleanse and…
The most delicious juice cleanse and great customer service.
2022年6月9日
Purearth Evolution からの回答
Hi Fiona,
Many thanks for your feedback. We're so pleased you enjoyed your Detox Alkaline juice cleanse! I know the team have been in touch with you and we are so appreciative of customers like yourself. We hope you enjoy your cleanse on the 24th.
Kind regards,
The Purearth Team
Excellent service & delicious juices
2022年6月9日
Purearth Evolution からの回答
Hi Deborah,
Many thanks for your lovely review, we really appreciate it and are so happy you enjoyed our juices.
Kind regards,
The Purearth Team
Really great tasting juices
Really great tasting juices, fresh and vibrant. Arrived well packaged with a 3 day shelf life
2022年6月7日
Purearth Evolution からの回答
Hi Emma,
Many thanks for leaving a review, we really appreciate it! We're so pleased you enjoyed your order, and our three day shelf life, our products contain absolutely no nasty preservatives so you know you're getting only THE best nutrients that will benefit your body.
Kind regards,
The Purearth Team
Happy customer
Happy customer! Incredible juices and excellent delivery. The way they package the product shows they really care about the customer experience. Have recommended them to others.
2022年6月6日
Purearth Evolution からの回答
Good Morning Nita,
Thank you so much for taking the time to leave a review! We really appreciate it.
We are constantly reviewing our packaging to not only ensure that all our lovely products are delivered safely and nice and cold to your door, but also so that it is as a sustainable as possible. The bottle inserts are actually compostable, and many customers have found really great ways to use it all, do drop us a message if you'd like some suggestions. As for caring about the customer experience, ABSOLUTELY! We want to ensure that all our valued customers, new or old are have the best experience, and we are always available to help if ever you need advice or anything.
Kind regards,
The Purearth Team
Purearth Evolution からの回答
Good Moring Marie,
Thank you so much for leaving feedback! We're so pleased to hear you enjoy our products, and are happy with us here on customer service! As ever, we're always here and happy to help with anything you need - so do get in touch!
Kind regards,
The Purearth Team
Loved my 3 day juice cleanse!
Loved my 3 day juice cleanse. Amazing nutritious product. Delivered on time. Great packaging. Will definitely be my first choice always. Highly recommended.
2022年6月6日
Purearth Evolution からの回答
Good Morning Shelley,
This is such lovely feedback to pick up, we love knowing that we'll be your first choice on cleanses! Our customer's health and wellbeing is paramount to us and the foundation of why our lovely founders started the company, to share their knowledge and delicious 100% organic recipes in not only our cleanses but our products.
Thanks again, and do drop us a message, or give us a call if there is ever anything you need.
Kind regards,
The Purearth Team
All the juices
All the juices, shots and kefir water are really good quality and taste really fresh. Easy ordering and on time delivery. Really love the products overall, and with discounts and sales on regularly the price is good.
2022年6月5日
Purearth Evolution からの回答
Hi Kate,
We love to hear feedback from our lovely customers, so thank you so much for taking the time to leave a review! Much appreciated!
Our discounts are always with our valued, as well as potential new customers in mind so that we can ensure we reach as many as people as possible so that they can feel the positive effects of our 100% organic and fresh products.
Kind regards,
The Purearth Team
Delicious drinks and excellent delivery…
Delicious drinks and excellent delivery time. Many thanks Purearth!
2022年5月29日
Purearth Evolution からの回答
Hi Isobel,
Huge thanks for taking the time to leave a review!
We're so happy to hear you're enjoying our products, and many thanks to you for being a wonderful customer - the health and wellbeing of each and every one of you is hugely important to us :)
Kind regards,
The Purearth Team
Always fab and I love my juices
2022年5月28日
Purearth Evolution からの回答
Hi Diane,
Thank you so much for taking the time to leave us a review - much appreciated!
We're so happy you love our juices as much as we do, we know they'll be giving you lots of amazing vitamins and nutrients that your body will be thanking you for too :)
Do get in touch with us if there is ever anything you need - we're here and happy to help!
Kind regards,
The Purearth Team
Purearth Evolution からの回答
Hi Juliet,
Thank you for your feedback, we're so pleased to hear you enjoy our products!
Kind regards,
The Purearth Team
Tasty Juices
Very good value juices . Well packaged . Order was delivered on the day that was arranged . Good to feel these juices are doing beneficial things for the body
2022年5月26日
Purearth Evolution からの回答
Good Morning Vicki,
Thank you so much for taking the time to leave your review, we really appreciate it. We constantly review our packaging so it's great to hear positive feedback about it, and more than anything we love knowing that you definitely receiving the benefit of all our products, we provide only the best 100% organic ingredients at their most fresh of forms so that you reap all those wonderful benefits!
Kind regards,
The Purearth Team
Purearth Evolution からの回答
Good Morning Kirsty,
Huge thanks for your review! We're so pleased you thought our products were delicious! Our product development team are always reviewing feedback so it's fantastic to know they're still a hit.
Kind regards,
The Purearth Team
Great initial experience with Purearth…
Great initial experience with Purearth - I tried the alkalising 5 day cleanse and very much enjoyed the experience and benefits. Have since placed another order and recommended to friends who are looking forward to their own. I’ve done many cleanses over the years but previously had the time to do myself or go away for. The future is hoping to gift myself one with Purearth once or twice a year. Really rate the quality of ingredients, thoughtful packaging and no fuss approach and tone. Particularly impressed with their water kefir.
2022年5月25日
自発的なレビュー
Purearth Evolution からの回答
Hi Stephanie,
Thank you so much for leaving such lovely feedback!
We’re so pleased to hear how happy you were with everything, and hope you’re feeling the benefits from your cleanse!
Do get in touch if there is anything we can help you with in future.
Kind regards,
The Purearth Team
Lovely drink.Energises me in the…
Lovely drink.Energises me in the morning knowing I’m doing the best for my gut.
2022年5月24日
Purearth Evolution からの回答
Good Afternoon Jackie,
Thank you so much for leaving a review; we really appreciate it! We’re so pleased you love our Lemon + Spirulina Water Kefir as much as we do! It’s one of our bestsellers, and like you said, it’s so good for the gut!
Kind regards,
The Purearth Team
Great customer service
Bottles came half opened and spilled - after speaking with customer service I was issued a full refund or replacement.
2022年5月24日
Purearth Evolution からの回答
Good Morning Dan,
Firstly, thank you for taking the time to leave us feedback, secondly, I was going to give you a call to discuss, but having checked the system I'm pleased to see my colleague, Zoe resolved this issue for you yesterday. We very much look forward to you receiving your next order - issue free!
Our customer's happiness and wellbeing is our main priority so it's always so disappointing to see any issue occur. As Zoe mentioned, we have raised it with our production team to make sure this doesn't happen again.
Do get in touch with us at help@purearth.co.uk if there is anything in future, as we're here and happy to help!
Kind regards,
Katie
Lovely juices and delivery was smooth
Lovely juices and delivery was smooth. Unfortunately some essential itsms were missing such as the supplementary powders
2022年5月21日
Purearth Evolution からの回答
Good Afternoon Simran,
Many thanks for leaving feedback, we're so sorry to hear that you were missing two of the powders from our cleanse supplement pack. I have actually just this second responded to your email that you sent through to our helpdesk, and on Monday I will give you a call personally too.
As mentioned in my email just now, I can totally understand your disappointment that you were missing these two items, however please be assured that as 'supplements' they aren't 100% essential to having a successful cleanse, and that your body will still be having a fantastic reboot, detox and getting incredible nutrients into your body. Some customers actually don't choose to use them, this said we totally understand that you will have personally wanted to use them, and have not had the experience you will have hoped for, or that we would have wished for you, so please do check your emails as to how I've looked to resolve this for you.
We look forward to hearing from you and I will give you a call on Monday to discuss further.
Kind regards,
Katie
Fabulous juices and nut mylks
Fabulous juices and nut mylks coupled with fantastic customer services. Why go anywhere else for your cleansing needs.
2022年5月21日
Purearth Evolution からの回答
Hi James,
Thank you so much for taking the time to leave such lovely feedback! We're so pleased to hear that you're enjoying your seven day cleanse, do get in touch if you have any questions for your last few days next week :)
Kind regards,
The Purearth Team
Awesome service and product as always
2022年5月20日
Purearth Evolution からの回答
Hi Savannah,
Thank you so much for taking the time to leave a review, we really appreciate it! We're so pleased to hear you're happy with our products and service!
Do get in touch with us if there is anything you need.
Kind regards,
The Purearth Team
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