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2025年12月9日

Hi Donna,

Thank you so much for your kind words. We’re delighted to hear that our team member was so helpful and earned an A+ in your book. We’ll be sure to pass along your praise — it will mean so much to her. We truly appreciate you taking the time to share your experience.

Warmest regards,
Purebred Kitties Team

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2025年12月9日

Hi Jeffrey,

Thank you for sharing this — it paints such a vivid, joyful picture. Kittens have an uncanny way of turning the most ordinary objects into grand victories, and it sounds like she knew exactly how to break up your serious moment with a little well-timed chaos. Those unexpected bursts of laughter are often the reminders we need most, and we’re so glad she’s already bringing that kind of lightness into your day.

We’re grateful you chose us to help bring her into your life.

Warmest regards,
Purebred Kitties Team

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2025年12月9日

Hi Liam,

Thank you for sharing such a beautifully written moment. Your description captures the quiet magic of bringing a new kitten into your home — that mix of routine comfort and fresh curiosity that changes the feel of a morning entirely. We’re so glad your little one is already adding something warm and bright to your everyday life.

Wishing you many more mornings that feel just as special.

Warmest regards,
Purebred Kitties Team

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2025年12月9日

Hi Martion,

Thank you for sharing this — it’s such a simple but powerful reflection. It’s amazing how a tiny companion can shift our routines and bring out a level of care we didn’t even know we had. Setting feeding reminders, adjusting your day around their needs — those small changes say so much about the bond you’re already building. It’s wonderful to hear how your kitten has added this new sense of responsibility and warmth to your life.

We’re grateful you chose us to help bring that feeling into your home.

Warmest regards,
Purebred Kitties Team

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2025年12月5日

Hi Mark

Thank you for sharing such a beautiful reflection. Moments like these are exactly why we do what we do. It’s incredible how a kitten can quietly fill a space in your life you didn’t even realize was empty. That simple routine you described — just being together — is one of the purest forms of companionship, and we’re so glad he’s brought that comfort and ease into your evenings.

We’re honored to have played a part in connecting you with him, and we wish you many more peaceful, meaningful nights together.

Warmest regards,
Purebred Kitties Team

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2025年12月5日

Hi Christian,

We are truly sorry to read about your experience and the serious condition in which your kitten arrived. What you described is heartbreaking, unacceptable, and far from the standard of health, welfare, and communication we commit to. No family should ever have to face an emergency situation like this, and no kitten should ever endure the level of stress, illness, and prolonged travel you outlined.

Your account raises extremely serious concerns, and we want to acknowledge the emotional, financial, and physical toll this has taken on both you and your kitten. We also apologize for any incorrect information you received and for the lack of clear, timely follow-up. You deserved a direct, responsible response, and we are sorry that did not happen.

We want to fully review your case at the highest level, including all medical findings and travel documentation, so that we can understand what went wrong and address it appropriately. Please contact us again with your order details and all veterinary records so we can escalate this immediately to management and our veterinary oversight team.

Your experience is not being dismissed. We are committed to investigating this thoroughly and working toward a fair and responsible resolution.

Warm regards,
Purebred Kitties Team

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2025年12月5日

Hi Robert,

Thank you for sharing your experience. We’re delighted to hear that our communication and updates made your adoption process smooth and reassuring. Keeping families informed every step of the way is something we take great pride in, and we truly appreciate your kind words.

Warmest regards,
Purebred Kitties Team

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2025年12月5日

Hi Jess,

Thank you for taking the time to share your experience with us. We’re glad to hear that everyone you interacted with was friendly and that your sweet baby arrived healthy, safe, and already curled up in your lap — that truly means the world to us.

We also appreciate your honest feedback about the communication process. Coordinating across different team members and travel partners can sometimes create overlap, and we understand how that can feel disorganized. Your insight is valuable, and we’ll be working to streamline communication so future adopters receive clearer, more unified updates.

We’re grateful you trusted us through the process, and we’re so happy your little one is now home where he belongs.

Warmest regards,
Purebred Kitties Team

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2025年12月5日

Hi Mary,

Thank you so much for sharing your experience — it truly means a lot to us. We’re delighted to hear how dedicated Beverly was in getting you the information you needed quickly. She takes so much pride in helping families feel confident in their choice, and knowing that even a simple photo of his tail helped you make your decision will make her smile.

We’re also thrilled that we had the exact kitten your family had been hoping for. Helping families find the perfect match is at the heart of what we do, and we’re so happy your little one is now on his way to being part of your home.

Warmest regards,
Purebred Kitties Team

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2025年12月5日

Hi Katelyn,

Thank you so much for sharing this wonderful update. We’re thrilled to hear how perfectly your kitten is settling in — lovable, fluffy, full of personality — everything you hoped for and more. Your breeder will be so happy to know their care and dedication truly shined through in your kitten’s temperament and overall wellbeing.

We’re grateful you chose us to help bring him into your life and wish you countless happy moments together.

Warmest regards,
Purebred Kitties Team

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2025年11月27日

Hi Chloee,

Thank you so much for sharing your wonderful experience. We’re thrilled to hear that Cleopatra has arrived safely and is already filling your home with joy. Abyssinians are such special, affectionate companions, and it warms our hearts to know she has settled in so beautifully.

We’re delighted that the entire process went smoothly for you, and we’re grateful you trusted us to help bring this sweet girl into your life. Wishing you and Cleopatra many years of love, purrs, and cuddles ahead.

Warmest regards,
Purebred Kitties Team

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2025年11月27日

Hi Natalie,

Thank you so much for sharing your experience. We completely understand the nerves that come with adopting a kitten from overseas — especially with how many scams exist online — and we’re truly grateful you trusted us through the process. It’s wonderful to hear that our communication, weekly videos, and scheduling support helped ease those worries and made everything feel safe and seamless.

We’re thrilled that Frankie arrived with such a lovely disposition and has already become the perfect fit for your family. That’s exactly the outcome we hope for with every adoption, and it means so much to know you’d consider working with us again.

Thank you for placing your trust in us and for giving Frankie such a loving home.

Warmest regards,
Purebred Kitties Team

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2025年11月24日

Hi Dorota,

Thank you so much for sharing your experience with us. We’re glad to hear that our team was responsive throughout your adoption journey and that, despite the waiting and moments of uncertainty, everything came together as planned. It’s wonderful to know your two new kittens arrived healthy, happy, and well-socialized — that’s exactly what we hope for every family we work with.

Thank you for your patience, your trust, and for welcoming these little ones into your home. We’re so happy they’re now part of your family.

Warmest regards,
Purebred Kitties Team

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2025年11月22日

Hi Carol! We’re very sorry for the frustration and confusion this has caused — we completely understand your concerns. To help resolve this quickly, could you please provide the name of the kitten you reserved? You can reach out directly to Kim Allen at 302-520-6683 or via email at adopt@purebredkitties.com
We want to make sure everything is addressed properly and as promptly as possible.

Thank you for your patience.

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2025年11月24日

Hi Renee,

Thank you so much for sharing your experience. We’re delighted to hear that Eric and the rest of our team were able to support you, answer your questions, and help ease your anxiety throughout the process. It’s wonderful to know that your little Princess is settling in so beautifully and has already become such a loved and cherished part of your family. She truly sounds like a very special girl, and we’re honored to have helped bring her home.

Warmest regards,
Purebred Kitties Team

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2025年11月22日

Hello Liz,

We’re very sorry to hear about your kitten and understand your concern. We tried to locate your information in our records but were unable to find it. Could you please confirm your order number? You can also reach out directly to us at adopt@purebredkitties.com
so we can assist you as quickly as possible.

Purebred Kitties からの回答

2025年11月24日

Hi Leslie,

Thank you for taking the time to share your feedback. We’re truly sorry for the frustration and confusion you experienced regarding your kitten’s location and origin. Transparency is extremely important to us, and we regret that you were not clearly informed about the kitten’s travel route before placing your reservation. You deserved that clarity from the very beginning, especially when planning for a local pickup.

Our website and coordinators should always communicate that Purebred Kitties partners with breeders both in the U.S. and internationally, including Europe. We understand how disappointing it must have felt to learn this only after a non-refundable deposit was made, and we apologize for the stress this caused. Your experience highlights an area where we must communicate more clearly, and we take your feedback seriously.

If you would like us to review your reservation or discuss this further, please feel free to reach out to us. We appreciate you bringing this to our attention and will use your feedback to improve transparency for future families.

Warmest regards,
Purebred Kitties Team

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2025年11月20日

Hi Jeannie,

Thank you for taking the time to share such an honest, thoughtful, and detailed account of your experience. We truly appreciate how much care, patience, and effort you’ve already given your new kitty — it’s clear you want the very best for her, and we’re grateful she ended up with someone so committed to helping her adjust.

We understand how challenging it can be for an older kitten to relocate internationally. While most families choose much younger kittens — which naturally adapt more quickly — the transition for an 8-month-old can be significantly harder, especially after leaving a familiar environment, routine, and language. Your frustration is completely valid, and we’re sorry that the adjustment has been so emotional for both of you.

Regarding her origin, we do work with licensed international breeders, including those in Ukraine, and every kitten travels with the required documents and passport. We never want any family to feel surprised by this information, and we sincerely apologize if this wasn’t communicated clearly from the beginning. Transparency is incredibly important, and your feedback helps us continue improving how we explain the process.

We’re encouraged to hear that with time — and even some creative problem solving — she’s already showing brighter eyes, more engagement, and glimmers of trust. These early signs are meaningful, and it’s very common for older kittens to take several weeks or even months to fully settle into a new home and bond with their family.

We’re here to support you however we can. If you’d like guidance on bonding, behavior, or easing the transition further, please don’t hesitate to reach out to us. You’ve already done so much right, and we’re confident that with patience and consistency, she’ll continue opening up more each day.

Thank you again for your thoughtful review and for giving her a safe, loving home during such a massive life change.

Warmest regards,
Purebred Kitties Team

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2025年11月20日

Hi Heather,

Thank you so much for sharing your experience. We’re thrilled to hear that the process of bringing Ralf home felt easy and that our team’s communication made everything smooth and reassuring along the way. It’s wonderful to know he’s already so loved — that truly means a lot to us. We wish you and Ralf many happy years together.

Warmest regards,
Purebred Kitties Team

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2025年11月20日

Hi Rashad,

Thank you so much for your kind words. We’re delighted to hear that Kim and Eric were helpful throughout the process — they’ll be so glad to know their support made a difference for you. We truly appreciate your trust and are happy to have been part of welcoming your new kitten home.

Warmest regards,
Purebred Kitties Team