The Purecard is very easy and convenient to use online. A physical card would have been more convenient when purchasing items to be worn as this would allow you to try before you buy. However, I am v... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Received an email early on to say I could sign up for my Reward card. However, when logging in I was not able to select the correct account number to apply for the card. More than one call to BT, shun... もっと見る
企業が回答しました
I couldn't register. I spent ages on automated chats going in circles before finally getting through to a human who took another 1-2 hours to send me the card. Needlessly complicated possibly to save... もっと見る
企業が回答しました
Excellent. The BT Rewards Card is a great way to bring in new customers for BT, and I've enjoyed spending my reward! Very easy to use and didn't really have any issue making payments online.
企業情報
当該企業による記述
Pure Card is our brand for our prepaid solution. It is a Mastercard® prepaid card given to end recipients for a range of different reasons, including a customer reward or an employee benefits solution. Your card may be known as a different name where we have branded it on behalf of the client.
連絡先
3.6
まあまあ
1922件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Purecard からの回答
Hello Adam,
Thank you for taking the time to write a review.
We are pleased to hear you found the card quick and easy to use with no hassle.
Kind Regards
Pure Card Team
Fantastic thank you
2026年4月17日
Purecard からの回答
Hello Kandida,
Thank you for taking the time to write a review.
We are pleased to hear you found the card quick and easy to use with no hassle.
Kind Regards
Pure Card Team
Purecard からの回答
Hello J,
Thank you for taking the time to write a review.
We are pleased to hear you found the card quick and easy to use with no hassle.
Kind Regards
Pure Card Team
Purecard からの回答
Hello Mike,
Thank you for taking the time to leave a review.
There appears to be a purchase made using your reward card. If you do not recognise this, please contact our customer service team.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com.
Kind Regards
Pure Card Team
it was very easy to use and could use…
it was very easy to use and could use it anywhere online
2026年4月9日
Purecard からの回答
Hello Paul,
Thank you for taking the time to write a review.
We are pleased to hear you found the card quick and easy to use with no hassle.
Kind Regards
Pure Card Team
The card is useless I was told I could…
The card is useless I was told I could use it to buy anything but I was lied to.
BT has completely ripped me off.
First I signed up to EE not BT EE rate was £38 and BT charge £45 for the first month and now it has gone up to £48
2026年4月17日
Purecard からの回答
Hello Paul,
Thank you for taking the time to leave a review.
The card works like a MasterCard and can be used online through a large amount of retailers. You can find a list of store in your login created to activate the card. You can also use it to purchase vouchers.
As we are not BT or EE, we are unable to comment on the charges you have.
Kind regards
Pure Card Team
Totally naff way of giving a benefit
Cannot understand why I am forced to get a cash benefit via a card. The card is only virtual, don’t know how to use it as it is not physical. Pressured to use it by a deadline and cannot spend all of it as it cannot be used as a partial amount when a small amount remains, ie £2,85. BT should just pay the cash as credit on the account which would be simpler.
2026年4月17日
Purecard からの回答
Hello John,
Thank you for taking the time to write a review and we are sorry you are disappointed in the way you can use the card.
One of the benefits of having a digital card is that you can access the card instantly without having to wait for postal delivery but that does come with the restriction of having to use it for online purchases only.
Kind Regards
Pure Card Team
it will be much better if i could add…
it will be much better if i could add my virtual put BT card to my apple pay wallet or google wallet to make purchase
2026年4月6日
Purecard からの回答
Hello Chukwuka,
Thank you for taking the time to leave a review.
As of the moment we do not support digital wallets, however we have passed this feedback to our product team to investigate further.
We are sorry for the inconvenience.
Kind Regards
Pure Card Team
Honestly it’s a fantastic reward
Honestly it’s a fantastic reward. We personally bought both the Ninja toast and kettle with it from Argos.
2026年4月17日
Purecard からの回答
Hello,
Thank you for taking the time to write a review.
We are pleased to hear you found the card quick and easy to use with no hassle.
Kind Regards
Pure Card Team
Needless complicated
I couldn't register. I spent ages on automated chats going in circles before finally getting through to a human who took another 1-2 hours to send me the card. Needlessly complicated possibly to save money from people who won't bother with the hassle.
2026年4月17日
Purecard からの回答
Hello Colin,
Thank you for taking the time to write a review and we are sorry to hear that you found the registration process difficult.
We really value all feedback and will pass this over to our product team, who are always looking for ways to improve the customer journey.
We hope that you are able to spend the funds on the card.
Kind Regards
Pure Card Team
Was all good apart from had to use…
Was all good apart from had to use online and would not work in store
2026年4月14日
Purecard からの回答
Hello Richard,
Thank you for taking the time to write a review and we are sorry you are disappointed in the way you can use the card.
One of the benefits of having a digital card is that you can access the card instantly without having to wait for postal delivery but that does come with the restriction of having to use it for online purchases only but we do hope that you have had an easy experience using your card.
Kind Regards
Pure Card Team
There is no information on how to…
There is no information on how to actually use the card online.
2026年4月17日
Purecard からの回答
Hello Julie,
Thank you for taking the time to leave a review.
Pure Card is a virtual/digital card loaded with funds to spend and can be used online like any other Mastercard.
You can find the relevant card numbers via your login that you created to activate the card under the 'card info' tab, which you use at checkout like any standard transaction.
You can find out all the information needed on our help page here: https://help.purecard.com/ - or by contacting our customer service team directly.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
Purecard からの回答
Hello Richard,
Thank you for taking the time to leave a review.
We are pleased to hear you are happy with your card.
Kind regards
Pure Card Team
This was brilliant as my sons birthday…
This was brilliant as my sons birthday was coming up so I used it to spoil him
2026年4月3日
Purecard からの回答
Hello Rose,
Thank you for taking the time to leave a review
We're happy to hear that you found our product brilliant and that it helped you celebrate your son's birthday in a special way. Thank you for your positive feedback!
Kind regards
Pure Card Team
I was told I could transfer the money…
I was told I could transfer the money into my bank account, but this was not the case
2026年4月2日
Purecard からの回答
Hello Wymo,
Thank you for taking the time to write a review.
BT cards are corporate owned funds, which means the money belongs to BT as the corporate company. When the cards expire with funds on them, these funds are returned to the owner of them and cannot be transferred to another account.
We are unsure as to who told you this and we apologise for the confusion.
Kind Regards
Pure Card Team
Can't access my card due to issues with…
Can't access my card due to issues with your app...
2026年4月17日
Purecard からの回答
Hello Paul,
Thank you for taking the time to write a review and we are sorry to hear you are having issues accessing your card.
We recommend using our website, www.purecard.com, to access your card details using the same username and password used during the registration process.
If you would like more assistance, please do not hesitate to get in touch with the team who will be happy to help. Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind Regards
Pure Card Team
Purecard からの回答
Hello,
Thank you for taking the time to leave a review.
We're happy you had a great experience and treated yourself! Thank you for your positive feedback; it means a lot to us.
Kind regards
Pure Card Team
Purecard からの回答
Hello Kerry,
Thank you for taking the time to leave a review.
We can see that your mobile number still needs to be verified. Please do fee free to contact our customer care team who can check your number and help you move forward.
Our BT pure card customer service team are available Monday to Friday 9 am to 6pm and can be reached on telephone number: 0344 879 1068 and email bt@purecard.com
Kind regards
Pure Card Team
Purecard からの回答
Hello Samantha,
Thank you for taking the time to leave a review.
We're happy to hear that activating and using our service to make purchases was easy for you. Thank you for your positive feedback!
Kind regards
Pure Card Team
Very easy to use although it could of…
Very easy to use although it could of been a card you can use at the shops as well as online
2026年4月3日
Purecard からの回答
Hello,
Thank you for taking the time to leave a review.
We're glad you found it easy to use! We appreciate your suggestion about having a physical card for in-store purchases, and we'll certainly consider this for the future.
Kind regards
Pure Card Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。