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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I have rented from Purely Storage for a few years. My unit was broken into maybe January 2023. Purely Storage was bought by a different company. When it was time to do my Insurance claim Issues start... もっと見る

5つ星のうち1の評価

Let's start out :-with your :-greated with :-a smile God only knows what that are thinking ? at the end being disregarded like you never existed eignord the first week having having most of my thin... もっと見る

5つ星のうち5の評価

Purely Storage has the best prices in town. I reserved on line during the rainy season. I called in prior to arrival and the gal advised me that she swapped me into a different unit as the one assign... もっと見る

企業が回答しました

5つ星のうち4の評価

I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can b... もっと見る

企業が回答しました

企業情報

  1. セルフストレージ施設
  2. 保管施設

さまざまな外部ソースから提供された情報

Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.


連絡先


2.7

期待以下

TrustScore 5段階評価の2.5

428件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

No complaints

Staff has been very friendly and accommodating. Plus, I like the security of having to enter a code to access the premises.

2020年4月21日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thanks JN, we love to see happy customers.

5つ星のうち3の評価

Still better than Uhaul storage prices....

The facility is extremely clean and the staff is friendly. My problem is that I rented 2 storage units within days of each other and when we tried to sync the due dates for the payments, it didn't allow for the 1st 2 months's discount. Frustrating.

2020年4月21日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thank you Tamara. Unfortunately our system doesn't allow for specials to automatically transfer when changes are made to an account, but our corporate office is always happy to help. I'm glad we were ablet to get this fixed for you.

5つ星のうち5の評価

I really appreciate how easy they are…

I really appreciate how easy they are to work with ! Easy and simple to get a unit, and the office is always open with friendly staff

2020年4月21日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thank you for storing with us Hayley and for your great review.

5つ星のうち5の評価

I am so pleased with my choice in…

I am so pleased with my choice in picking Purely Storage. Dannell is super professional and courteous. The place is always immaculate and smells so good. Also during this stressful time, I really appreciate what they did for their customers..I intend to recommend them to all my friends that seek storage places.

2020年4月18日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thank you Glenda. We are happy to have you, and always happy to help wherever we can.

5つ星のうち5の評価

I rented several storages in different…

I rented several storages in different states. For example in North Carolina here in Beaumont and vidor tx but purely storage help me on a way that I know I will recommend it to anyone. BY coincidence I met on a job site a owner of a different storage place and he offer me to move to his storage in other words he told me a give u a better price. My response to him was Thank you but no because I am so please with purely storage staff and location

2020年4月18日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thank you for the incredible review Arturo. Customers like you make each day great!

5つ星のうち4の評価

Tight turn in the driveway

I rate 4 stars because of the difficulty accessing the storage unit. The distance between the building and the fence makes backing into the driveway hard to manage. I do not know what could or can be done to correct this condition because its root cause is property line limits and building layout.

The young lady that signed me up was friendly, polite,courteous, and professional.

2020年4月18日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thanks for letting us know Don. We are happy to relocate you to a unit that should be easier for you to access. Please reach out to management if this is something you're interested in.

5つ星のうち5の評価

Very friendly

Very friendly. Very clean. Easy access in and out. Love it

2020年4月18日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thanks Kristie, we aim to provide the best value around and keep the process quick and simple.

5つ星のうち5の評価

I love the place needs more lights…

I love the place needs more lights during night time. The best part is the ladies in the front office. Wow they are amazingly lovely

2020年4月18日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thank you Junior. We will look into your suggestion for more lighting!

5つ星のうち5の評価

Great prices

Great prices, very clean and the staff was great! Also love the hours that we can access storage and the ability to pay online

2020年4月18日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thank you Leopoldo, we try to make the storage process simple and quick.

5つ星のうち5の評価

Friendly

Friendly. Great prices. Convienient location and hours.

2020年4月18日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thank you Kelly, it's great to see another 5 stars

5つ星のうち1の評価

They were not willing to help at all…

They were not willing to help at all during the Covid-19 crisis and said that if we did not make a payment on time they would auction off our stuff.

2020年4月17日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

I'm sorry to see this Brent and I would love to know who you spoke with. We sent out a letter to all of our customers at the start of COVID 19 to assure you all that we would help as much as we can. We are not holding any auctions for the time being and encourage all customers to speak with our staff to work out payment plans. Please reach out to me at Dayna@purelystorage.com about your experience so I can make it a great one.

5つ星のうち5の評価

Love this Purely Storage Great price…

Love this Purely Storage Great price and wonderful people to work with Melissa is Fantastic.
Mary

2020年4月17日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thank you Mary, it's great to have you storing with us.

5つ星のうち3の評価

I give inly 3 stars because of the mice…

I give inly 3 stars because of the mice infestation alot of my boxes and other belongi gs have been ruined

2020年4月17日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thank you for your review Joe. We do have pest control stations around property, thoroughly clean units after a customer moves out, and we have a strict no food of any kind policy to try to eliminate rodents, but sometimes they do sneak in. I am sorry to hear they got to your unit, and I have let management know to monitor the pest situation more closely so we can hopefully get them eliminated.

5つ星のうち5の評価

Everyone at the front desk was so…

Everyone at the front desk was so helpful, both in person (before the virus lock-down; I don't know what their in-person policy is now) and over the phone as well as via email. Sign-up for space rental was quick and efficient. I particularly appreciate the gate hours, which are more generous than those of all other storage facilities I've used. A great experience so far!

2020年4月17日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thank you Joel. We are still open while practicing safe social distancing and increased cleaning to keep everyone safe while we help our wonderful customers.

5つ星のうち5の評価

Purely Storage does a great job of…

Purely Storage does a great job of providing secure storage and the opportunity to get to our vehicle whenever we need. Their rates are very reasonable also.

2020年4月17日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thanks Randy, we aim to provide the best value around.

5つ星のうち5の評価

Great friendly service

Great friendly service. Theresa is the best!

2020年4月17日
自発的なレビュー
Purely Storage ロゴ

Purely Storage からの回答

Thank you Cynlite, we feel lucky to have Theresa on our team.

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