Purplepass Ticketing is a flexible, full-featured event ticketing software designed for theatres, schools, festivals, conferences, and live events of any size. Our cloud-based, PCI-compliant admissions platform embeds a fully branded checkout directly into your website, keeping customers under your logo from purchase to confirmation with no redirects.
We create true-to-form, mobile-friendly interactive seat maps at no cost, enabling sales for reserved seating, general admission, season and flex passes, timed entry, merchandise, donations, and VIP add-ons. Built-in tools allow organizers to manage school ticketing systems, theatre performances, festival passes, sporting events, and multi-day conferences all in one dashboard.
On-site, Purplepass speeds event check-in with high-speed iOS-based wireless scanners that work online or offline, plus mobile POS for cash, card, and comp transactions. Flexible payment options include Purplepassâs merchant services or integrations with TouchNet, Authorize.net, PayPal, Bluefin, and CardPointe.
Our real-time reporting and analytics track sales pace, attendance, marketing codes, and channel performance so finance, marketing, and operations stay in sync. Organizers can run unlimited promo codes, send SMS/email blasts, and connect to 6,000+ third-party tools via Zapier for CRM, marketing automation, or accounting workflows.
Every client receives a dedicated account rep, free onboarding, training, and 24/7/365 U.S.-based customer support. Trusted by Division I universities, national festivals, performing arts centers, and independent promoters, Purplepass delivers enterprise-grade ticketing without long-term contracts or hidden fees, making it the go-to solution for selling more tickets, streamlining admissions, and enhancing the guest experience.
I bought tickets for a musical theatre production about a month before the show. I mistakenly bought matinee instead of tickets for the evening show. I didn't realize this error until the day before the event.
Purplepass customer service rectified the situation quickly, competently, and (although I couldn't actually see them) with a smile.
I generally get annoyed with online ticketing apps, excessive logins, etc... but purplepass made the process easy. I appreciate that.
I was hoping to change tickets from an afternoon show to an evening show (same event). I wasn't sure I would be allowed to do this. However, my experience was fantastic. They (Nick and his team) were prompt, professional and very efficient. Thank you!
I needed to change seats at an event because I had bought my tickets in the wrong section of the venue. After emailing Purplepass, Nick, responded within minutes with great seats in the location I needed. I almost didn't even reach out to Purplepass, but I thought I'd try. I am so glad I did! Nick exceeded my expectations and I would recommend Purplepass for ticketing events.
Love Purplepass!! I purchased two tickets for a show and didnât check the time like an idiot. I reached out to the support team asking for a refund or if I could switch, and they were amazing! They transferred my tickets for another time almost instantly and contacted me back so fast. I got help from Alex Perry who was super friendly and helpful. Highly recommend this company and their support team!
I am very satisfied with my service and experience. I had an issue with one of the scanners and was pleasantly surprised with the friendly and prompt assistance. Shout out to Alex (I think that was his name) for his patience.
Ordering process was seamless. Except I accidentally purchased tickets for the wrong showing of the show we wanted to attend. In less than ten minutes I received a reply with the correct tickets and a kind email. Top tier customer service. Shout out to Nick!
I bought tickets to see a play at the theatre near our house. Looks like they switched ticketing companies to purplepass and it was such a better experience, especially after talking to theri support. I was finally able to easily select my seats from the seating map on my phone and checkout was straight forward. I didn't get my email confirmation though. I wanted to print it out on my computer so I called them up, talked to someone right away(!) and I had my tickets resent to me. Was just a good experience that would have been a nightmare through the other company, happy for the change.
