Wow what a lovely product. This is my first time of buying Q7 product. My initial purchase is the Luminaire Intensive Lightning face cream. I really love it. My hyperpigmentation is clearing by the d... もっと見る
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I bought an item worth 121.51 ( The luminaire intensive lightening bundle 7 in 1) on the 17th of November. I immediayely cancelled the order and requested for a refund. The order was cancelled fro... もっと見る
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The shower gel and body scrub is lovely and my body feels clean after the bath. The half cast carrot lotion is good, I am naturally medium light skined and the lotion brings out that glowness but I a... もっと見る
I have been using the Q7 shower since 2010 when it was in a white long plastic. In those days, the shower gel contained exfoliation and whitening. And I stopped that particular one three years ago. It... もっと見る
企業が回答しました
企業情報
当該企業による記述
Q7Paris is a leading skincare and beauty brand providing targeted formulas that are backed by science. At Q7Paris, our ethos is at the heart of everything we do; we are dedicated to providing our customers with safe, effective, and affordable skincare solutions. We develop products using high quality ingredients for complete skincare routines that really work. Formulated in our UK based factory, our products are conceptualised to meet our customers’ needs. At Q7Paris we specialise in skincare for people of colour, all our products have been labours of love, following years of developing tried and tested formulas. The Q7Paris brand has a worldwide reputation for quality ingredients, ultra-safe products and targeted formulas that deliver what they promise. Our beauty range We manufacture all our beauty products in house; in our own manufacturing facility based in England. Q7 Paris products must pass strict processes to make it to our customers; many of our formulas are years in the making before they hit the shelves! Our beauty range is varied yet carefully thought out; we only make products we know our customers will really love. Our popular carrot range is a firm customer favourite, offering a lightening and brightening effect to the skin. Our other hero products include serums, lotions, micellar water, and more recently, refreshing shower gels. The Q7 Paris products are all crafted to provide a luxurious experience, indulging the senses and enhancing skin’s appearance. Following customer feedback, we now have a dedicated baby range, all with unique scents and calming, gentle skincare benefits for your little ones. This range is suitable for the whole family and includes a soothing nappy rash butter, delicately scented baby shampoos and gentle bath time treats. At Q7 Paris, we create ranges that work with your lifestyle; that’s why our specially developed baby range was developed to help you enjoy relaxing time out with your little one. We’ve also recently launched our most potent lightening skincare collection yet; Luminaire. This stunning range offers a powerful skin brightening formula, targeting stubborn skin concerns. Our newly created Aloe Vera Gel range is also now on sale; whether you have sensitive skin or want a long-lasting scent, this range of gels has an instant skin cooling effect, and there’s a product for everyone! To ensure the safety and satisfaction of our customers, all of or products have an anti-counterfeit scratch panel which reveals a unique PIN when scratched. We strongly recommend you do this prior to purchase to make sure your Q7 Paris product is genuine. Fake products can contain ineffective, or worse, harmful ingredients that can cause damage to the skin. Please only text your PIN to 38353, no other number will be able to verify your products are real Q7 Paris items. Professional quality, science backed ingredients Our beauty products are created following years of research and development. Formulated and produced in house in our UK based facility, our ranges are conceptualised and produced by Q7 Paris under our manufacturing parent company 83 Associates. You can rest assured our team of beauty experts oversee the entire creation process, from ingredient lists through to production, only when a product is perfect will it be Q7Paris approved.
連絡先
First Floor Greencoat House, 32 St Leonards Road, BN21 3UT, Eastbourne, 英国
- +44 (0) 115 905 9235
- q7@q7paris.com
- q7paris.com
4.4
優良
85件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Skincare products that actually work…
Skincare products that actually work the way they said they would!! I'm hooked!
2024年2月9日
自発的なレビュー
Q7Paris Skincare & Beauty からの回答
Dear Ayo, thank you for taking the time to leave us a review. Our ultimate goal is to provide our customers with products that does exactly what they say all at affordable prices and we are glad we are able to meet this. Thank you for your interest in Q7Paris as we hope to serve you for many years to come.
Great products that actually work
Great products that actually work. The results were visible within days of using the products.
Will definitely buy again
2024年1月30日
自発的なレビュー
Q7Paris Skincare & Beauty からの回答
Thank you for your kind words and for taking the time to leave us a review. We are glad you are loving our products.
So far the complexion soap is mild on…
So far the complexion soap is mild on my face. Early stage treatment f use, can’t really validate efficacy’s till future date
2023年12月1日
自発的なレビュー
Q7Paris Skincare & Beauty からの回答
Thank you for taking the Time to give this 'early stage' review. We are glad you are loving our products and we thank you for your custom.
Service and quality was 5 STAR!!!
2023年9月21日
Q7Paris Skincare & Beauty からの回答
Thank you for leaving us a review. We are happy you love our products and are glad to be of service.
Q7Paris Skincare & Beauty からの回答
Thank you for taking the time to leave us this review. We are happy you find our products helpful and promise to continue to make our products even better.
It helps tone and smooth out the skin
It helps tone and smooth out the skin, although have only started using it I can see a bit of difference on my skin. Fingers crossed
2023年10月2日
自発的なレビュー
Q7Paris Skincare & Beauty からの回答
Thank you for your valuable review. We are glad you like our product. Your feedback encourages us to keep making our products even better.
Luminaire Total Light Bundle for sensitive, oily & acne prone skin
The shopping and customer service were both good and the products arrived on time.
The packaging of the face serum and face cream was deceptive as both were a lot smaller than I expected.
In terms of the efficacy of the products I have been using them for two weeks now and have seen minimal improvements so, it is probably too early to comment on the efficacy of the products.
2023年9月4日
Q7Paris Skincare & Beauty からの回答
Thank you for taking the time to leave us a review and we are sorry to hear that the product packaging was smaller than you expected.
However, we clearly display the size of every product we sell especially in the name of the product, in this case: 30ml. The product picture also shows the proportion of the actual product in reference to the packaging. Sorry if you have missed these but no deception whatsoever is intended.
As per efficacy, you should start seeing the result soon and we are sure you will love your skin.
Thank you once again for your patronage and interest in Q7Paris.
Q7Paris Skincare & Beauty からの回答
Hi Raphael, thank you for your patronage. Hope to see you again soon.
I made my orders on their website on…
I made my orders on their website on 30th of July 2023, it was my first purchase from the website, surprisingly the next day I logged in to my account and my order have been completely processed and immediately I received a call from Q7 telling me that my orders was ready for delivery because their branch which is in Lagos Nigerian (precisely trade fair) was a bit far from me. Iopted for home delivery which I received my orders the same day. Q7 services is a top notch and delivery was swift.
2023年9月2日
Q7Paris Skincare & Beauty からの回答
Thank you Florence for taking the time to leave us a review. We look forward to serving you for many years to come.
Q7Paris Skincare & Beauty からの回答
Thank you for your kind words. We look forward to many years of service e to you.
Quality products tailored to all.
I was able to buy skin care products and buy products hair treatments in one place. Q7 has baby range and adult range which is beautiful. Received good customer service to help resolve issues experience while ordering.
2023年7月31日
Q7Paris Skincare & Beauty からの回答
Hi Abimbola Adedayo, thank you for your kind words. We are delighted that you are happy with both our products and customer service. We look forward to serving you for many years to come. For a chance to win one of our giveaways, don’t forget to leave us a review on our website too. Just visit the product page of the item you purchased and go to the ‘reviews’ section - it’s fast and easy.
Thank you for your interest in Q7Paris.
Fast delivery!
2023年8月6日
Q7Paris Skincare & Beauty からの回答
Thank you for taking the time to leave us a review. We look forward to serving you again.
Quite mild with a delicate smell
Quite mild with a delicate smell. Easily dissolves into skin. My skin looks soft, smooth and very luminous. Highly recommended to people with chocolate skin.
2023年5月22日
Q7Paris Skincare & Beauty からの回答
Dear Jennifer, thank you for your kind review which is greatly appreciated. Please note that we have products for all skin types and colours. We look forward to many more years of serving you.
I have been using the Q7 shower since…
I have been using the Q7 shower since 2010 when it was in a white long plastic. In those days, the shower gel contained exfoliation and whitening. And I stopped that particular one three years ago. Its semblance is faked which flocked the market. Meanwhile, the new ones are not bad, very good. But it will be good if you can add shower gel that has exfoliation and lightening or whitening together as the former ones.
2023年6月26日
Q7Paris Skincare & Beauty からの回答
Dear Richard,
Thank you for your very kind words and for being a loyal Q7Paris customer since 2010. We are very grateful for trusting us to take care of your skin.
Please note that we already have a few shower gel and tablet soaps with both exfoliants and skin lighteners in our range. Below are some links for your perusal.
Once again, thank you for your interest in Q7Paris.
https://www.q7paris.com/product/q7-paris-luminaire-vitamin-c-skin-lightening-shower-scrub-with-glutathione-walnut-lemon-complex-750ml/
https://www.q7paris.com/product/q7-paris-luminaire-sensitive-oily-acne-prone-skin-shower-gel-with-vitamin-c-niacinamide-and-moringa-extracts-750ml/
https://www.q7paris.com/product/q7paris-skin-lightening-soap-with-kojic-acid-and-papaya-200g/
fast shipping
2023年6月22日
The radiance this products gives to my…
The radiance this products gives to my skin is next to non😍😍 i'm hooked ****
2023年6月4日
Waste of time and money
Waste of time and money. Don’t buy this q7 triple action serum. They say it has arbutin and Kojic acid on the website whereas it doesn’t. Scammers! The useless serum broke me out bad. STAY AWAY FROM IT!!
2023年4月13日
Q7Paris Skincare & Beauty からの回答
Thank you for taking the time to leave us a review and for stating your views. As a brand, we appreciate every feedback, whether positive or negative, as they all help us grow as a business.
However, we are not scammers and all our ingredient lists are correct as listed. It is very possible that you MIGHT have reacted to the product you purchased but that is the reason, as with every skincare products irrespective of the brand, it is always recommended to do a patch test on a small area of the skin first.
If there is a particular skin care result you are looking to achieve, please feel free to contact us and we will be happy to assist you on how best you can achieve the result using our product range.
Once again, thank you for your time.
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