The trial Qieto pair of contacts included in my purchase was greatly appreciated especially when they turned out to be far more comfy to wear than my ordered Bausch & Lomb contacts!! Thank you so much... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Great communication about delivery, from accepting payment, when product is sent, when it reaches your zone and even when your local courier has it and when it is at your door or box, would highly rec... もっと見る
企業が回答しました
My order took about 3 weeks to arrive, I had to contact supplier, then nz post wait for reply then they ordered my a new box which then my original order arrived then had to muck around returning the... もっと見る
I have been using Quicklens for many years with no issue, however my most recent purchase has been disappointing. My toric lens order (normally takes about 4-5 weeks) - I am still waiting for i... もっと見る
企業が回答しました
3.9
ほぼ満足
274件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always buy from here
Always an easy trouble free transaction. Quality products at such reasonable prices. Best I have seen online so far. So will keep returning as a happy customer. Thanks quick lens
2025年2月21日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
not impressed -as I was led to believe…
not impressed -as I was led to believe that it was a “quick” service? 10 days later I received the lenses and was annoyed to learn that you’re based in Singapore.
2025年2月24日
QUICKLENS からの回答
Thank you for your review. We are very sorry that you were not satisfied with our service.
As we mentioned in several places on our website, the orders are dispatched from Singapore and orders are typically delivered 7-10 working days.
We confirmed that your order was dispatched the next day you placed your order and was delivered 7 days later. We believe your order was delivered within the expected timeframe.
We hope this information will help.
Experience was reasonable. Update of intended shipping information was a bit lacking.
Experience was reasonable.
2025年2月10日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service. Please be advised that we explain how long each item will take till dispatch on the item page. We will look into it to see if we can display it somewhere else.
Quick delivery
Did not expect to receive them as fast as they did, delivery service has improved from my previous experience. Got some free samples also.
2025年2月4日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Good price
Contacts were good (my usual brand) and a better price than I could find them elsewhere. Ships from Singapore so takes a week or two to arrive but not an issue with some advance planning.
2025年2月7日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Great deal on contact lenses
2025年2月6日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Great company and product
I've used this company since 2009 and they have been consistently great. Good quality product, great price and quick delivery. I'd happily recommend Quicklens to anyone looking for affordable, quality contact lenses.
2025年1月28日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
I hate surveys
2025年1月23日
QUICKLENS からの回答
Thank you so much for taking the time for your review and your ongoing custom with us!
Rude customer service and long delivery time
It took nearly a month to arrive, customer service was rude and unhelpful when called and had to repeatedly email before I got a reply,
NZ post was fantastic the company itself was dissatifactry
2025年1月16日
QUICKLENS からの回答
Thank you for your review. As we don't have a call centre we assume that you had a trouble with the NZ Post call centre. We are very sorry that you were not satisfied with their service. We are in the middle of changing our delivery company at the moment. We hope your next order will be delivered a lot smoother. Please feel free to email us if you have any issues or concerns with their service.
Great range and deals
2024年12月26日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
good service an very prompt delivery
2025年1月3日
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
QUICKLENS からの回答
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Extreme delay left me without contacts for 2 Months
Extreme delay left me without contacts for 2 Months. I had to chase my order twice. Poor.
2025年1月3日
QUICKLENS からの回答
Thank you for your review. We are very sorry that you were not satisfied with our service.
Unfortunately, our distribution centre could not receive your order items sooner, and it did take a lot longer to dispatch your order than usual.
We are very sorry for the inconvenience caused, we will look into it to see if we can improve our service for future customers.
The delivery timeframe was certainly…
The delivery timeframe was certainly not quick and I don’t recommend this business. I placed an order just after Xmas last year and I received the package 4 weeks after. When I chased my order one week after, I received an out of office notification, I requested to cancel as I would place an order via an alternate provider. They didn’t respond and charged me in full. Don’t recommend.
2024年12月26日
QUICKLENS からの回答
Thank you for your review.
As we announced on our website, we were closed from the date you placed your order (December 27) to January 5, and your order was dispatched on the first day of business in the new year. The delivery was also prompt and took 10 days, which we believe is within the expected timeframe.
We are very sorry that you were not satisfied with our service. We will look into it whether we can improve our service for our future customers.
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