I have been a customer of Quit Clinics for some time. They always process my orders efficiently and professionally. Recently, I had some problems with some of my Vape devices. Quit Clinics responded p... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Such a great service. Dr Tom Bracewell is fantastic and personally calls to make sure you understand everything. Purchasing online from their Quit Chemist is easy too. I'm using the solo Max rec... もっと見る
Rip off, 100% scammers. Charge for script, 300.00 on vape gear, that is non working, cheap and “nasty”. Many emails to get refunded. My expense to return all goods, then you get ghosted. Currently fil... もっと見る
企業が回答しました
I am getting fantastic products at a very reasonable price considering the way Australia is spinning at the moment. I love the feeling knowing i will never smoke a cigarette ever again - I take a lo... もっと見る
企業情報
当該企業による記述
Quit Clinics is your trusted, fast, and affordable partner to quit smoking for good. All Quit Clinics, our Australian doctors are all Authorised Prescribers of nicotine, and are passionate about helping smokers quit. Access judgement-free, tailored medical support within 24 hours from anywhere in Australia. Your lungs will thank you, your wallet will too!
連絡先
Suite 1A Level 2, 2072, Gordon, オーストラリア
- support@quitclinics.com
- quitclinics.com
4.4
優良
147件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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I had ordered from 2 different…
I had ordered from 2 different suppliers for a similar device and have to say the one I received from this company is a far superior product
2026年6月13日
自発的なレビュー
Free postage for pension card holders
Reasonable prices, well stocked, fast delivery and free delivery for pension card holders. No other vape pharmacy I've found offers free delivery for pension card holders.
2026年6月3日
自発的なレビュー
Professional and Helpful
I have been a customer of Quit Clinics for some time. They always process my orders efficiently and professionally. Recently, I had some problems with some of my Vape devices. Quit Clinics responded promptly and resolved my concerns by sending me some replacement devices (through their partners). I feel totally confident ordering my Vape supplies through Quit Clinics. They are a totally professional and helpful clinic and I highly recommend them.
2026年5月28日
自発的なレビュー
Rip off
Rip off, 100% scammers. Charge for script, 300.00 on vape gear, that is non working, cheap and “nasty”. Many emails to get refunded. My expense to return all goods, then you get ghosted. Currently filling in consumer affairs paperwork. Please don’t fall into this trap. ZERO STARS
2026年2月1日
自発的なレビュー
Quit Clinics からの回答
Hi Bronwyn!
All legal, compliant devices in Australia need to have a child-lock. We do understand that some patients find this frustrating, but it is a safety feature mandated by the TGA.
In all cases where there is a device fault we provide a full refund or replacement.
We can see quite a few emails from you that the support team, and device manufacturer have all been responded to within 24 hours, so it might be worth checking your spam/junk if you haven't received a response.
Our team really do try to do their best to help and if there's anything further we can do to help, please get in touch at support@quitclinics.com - one of our team will respond within 24 hours (even on weekends).
Many thanks!
Honestly don't waste your time and…
Honestly don't waste your time and money here.
They charge you for a script then go ahead and charge you more if you need a QR code prescription. Your better off going to the doctors for one or for buying at Pharmacy World online, they don't charge you any extra.
Won't be using them again.
Update. Also if you leave anything other than a positive review they harass you via email was absolutely shocked by it.
2026年5月1日
自発的なレビュー
Quit Clinics からの回答
Hi Shenelle!
Thanks for getting in touch.
As we tried our best to explain to you on the phone, and via email, all patients have the option to use chemist.quitclinics.com which delivers Australia wide, or there is also the option to use your local pharmacy (if they have a medically appropriate product in stock). A QR code prescription is required in this case, and there can be some back and forth with the local pharmacist, which can mean a bit of a delay sometimes.
As we've tried to explain, it's never a good idea to have multiple prescriptions from multiple doctors at multiple pharmacies, regardless of the medication being used.
Absolutely we'd encourage you to visit your regular GP as a first option, and continue to involve them regardless of the service we use.
As we've tried to explain, we always issue a full refund if we're unable to help, which we have done for you.
We wish you all the best!
Shout out to the CS team!
The customer service team here are so fantastic and helpful- really quick response times to be able to amend orders if needed and super fast shipping!! 😊
2026年3月24日
自発的なレビュー
Customer Support is outstanding
Customer Support is outstanding and dealt with my issue quickly and even went so far as to rectify my wrong order with the necessary accessory by generously providing the correct implement at no cost. A rare and most appreciated offering by a very well recommended supplier.
2026年3月11日
自発的なレビュー
Outstanding service at Quit Clinics
The pharmacy I went to, to get my nicotine juice, was confused about the restrictions on the prescription. So I reached out to Quit Clinics and Tom helped me sorted out right away by calling the pharmacy for me.
Truly outstanding service considering I was out of juice and in deep waters. I absolutely recommend Quit Clinics. Great customer service and they reply fast. You just can’t go wrong.
2026年1月12日
自発的なレビュー
Swift attention to emails
They’re very quick to attend to my email and helped me instantly today, so I’d like to show appreciation and say they’re a honest and reliable business. Cheers!
2025年12月8日
自発的なレビュー
Too expensive
I've been a Quit client for over two years now.
Respectfully, I'm not impressed with Quit's current pricing on vape products.
You're the most expensive in the market and you won't attract my business again in the future, unless you start offering genuine discounts or loyalty awards.
Many Quit products are roughly 20% dearer than its nearest competitor.
Quit might suggest I'm wrong, but it feels like purposeful price-gouging to me.
2025年11月18日
自発的なレビュー
Quit Clinics からの回答
Hi Joe,
Thanks for getting in touch. We aim to list all products at or below RRP, and the vast majority of products are significantly cheaper than our nearest competitor (the black market/under the counter illegal sales).
If you've found a listed product at a different pharmacy we're happy to price match. Our team have reached out a couple of time via email to confirm the exact, product you're referring to - if there's been a mistake we'd love to rectify it as soon as possible.
Please get back to us at support@quitclinics.com if you have any further questions!
Was an easy and smooth experience
Was an easy and smooth experience, the doctor was very informative and the process is easy also.
2025年2月25日
自発的なレビュー
Brilliant Service
Brilliant Service, Fast and reliable and the product is amazing -as a 40 year smoker , I cant stress this enough. Dr Tom Bracewell is extremely thorough and helpful. I can honestly say, this was a breakthrough for me.
2025年7月16日
自発的なレビュー
The customer service and deliver time…wow!!
The customer service, patience with my questions and advice was second to none and the vapes are good quality and delivered in record time (ordered on a Saturday and delivered Tuesday to Nth Qld)!
2025年7月11日
自発的なレビュー
support service is very prompt
support service is very prompt, polite and helpful this make a huge difference in the trust and reliability that a person can place in the important service they provide.
2025年6月8日
自発的なレビュー
They listen to what I needed and were…
They listen to what I needed and were able to supply it very quickly. Ever so grateful, thank you.
2025年4月28日
自発的なレビュー
A1 Service and Products.
Such a great service. Dr Tom Bracewell is fantastic and personally calls to make sure you understand everything. Purchasing online from their Quit Chemist is easy too. I'm using the solo Max rechargeable device and the solo Max 10mL pod in Spearmint favour and it's great - not too sweet and a nice flavour.
Thanks for getting me off the black-market vapes! :)
2025年3月19日
自発的なレビュー
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