Entrei no site no 5/4/26 e aceitei uma assinatura experimental de uma semana por 4.99,em seguida sem meu consentimento debitaram 9.99, 19.99. No outro dia após reclamação cancelaram o valor 19.99 d... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Hello! I highly recommend the masterclass guides on the houses of the zodiac. They go into so much detail about how our environment affects our destiny. The writing style is engaging and very professi... もっと見る
Be careful! Once you have clicked on the £1 introductory offer which basically entitles you to almost nothing, the system starts pulling money from your account. Luckily I have notifications enabled... もっと見る
企業が回答しました
The educational content is the hidden gem of this platform. The guides are not just short snippets but deep explorations of astrological theory. I feel like my knowledge base has expanded so much sin... もっと見る
企業が回答しました
3.1
まあまあ
24件のレビュー
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hello
Hello! I highly recommend the masterclass guides on the houses of the zodiac. They go into so much detail about how our environment affects our destiny. The writing style is engaging and very professional.
2026年3月10日
自発的なレビュー
I’m obsessed with the way the…
I’m obsessed with the way the astrocartography lines are explained. For a beginner it could be overwhelming but the app provides clear descriptions of what each line means for your personal energy. It is so user-friendly
2026年3月9日
自発的なレビュー
Estafadores
Estafadores. Que asco de aplicaciones te sacan el dinero solo por que se les da la gana entre para ver agate algo que decía free y paga $4.99 por calar. Una semana y enseguida no pasaron unos minutos. Me volvieron a hacer cobros de cuatro dolor de $19. Y este viernes me cobraron $49 de qué esto es una estafa. Esto es un robo, un abuso de confianza y por nada porque ellos no me han proporcionado absolutamente nada.
2026年4月10日
自発的なレビュー
Quiz Atrix からの回答
Hello there,
Your expressed experience is much appreciated.
For further assistance in an appropriate manner, please share the details below:
1. The subscription email.
2. Ticket ID
Right after the verification of the received data, the case will be assessed as our top-priority matter, and our care team will handle it rapidly making sure the issue’d be rectified in accordance with your desired outcome.
atrix.app@support-team.app is our contact email that can be used as additional means of communication.
Please mind the fact that in case of absence of the enumerated details, we will not be able to sort an issue out.
We apologize for the inconvenience this has caused and appreciate your patience as we work to resolve the issue.
Sincerely,
Atrix Team ☾
The educational content is the hidden…
The educational content is the hidden gem of this platform. The guides are not just short snippets but deep explorations of astrological theory. I feel like my knowledge base has expanded so much since I started following the learning paths provided here.
2026年3月4日
自発的なレビュー
Quiz Atrix からの回答
Hello,
We hope this message finds you well.
We truly appreciate you taking the time to leave such kind feedback.
It's wonderful to know that your experience with Atrix felt meaningful and supportive.
We're so happy we could provide the clarity and guidance you were looking for.
Sincerely,
Atrix Team ☽
Be careful, this is a money grabber
Be careful! Once you have clicked on the £1 introductory offer which basically entitles you to almost nothing, the system starts pulling money from your account. Luckily I have notifications enabled on my iphone so was pretty shocked to find that transactions I had declined were going through. According to website the company is based in Cyprus. Then a transaction for an amount that I had not approved went through despite me having told my credit card company to block them . Have now destroyed my card and ordered new one.
I have emailed Atrix twice but no reply. I have not had a receipt or ticket number and there is nothing on the app to identify order. Golden rule….do not buy anything that is promoted on social media.
2026年4月6日
自発的なレビュー
Quiz Atrix からの回答
Hello,
Thank you very much for the provided information.
We’ve just gone back to you with a resolution proposed. We are committed to ensuring that any errors are corrected, and any necessary measures are taken.
We appreciate your patience as we work to make things right and hope to resolve this matter to your satisfaction.
Sincerely,
Atrix Team ☾
BEWARE FRAUDULENT COMPANY
This company was never authorized the withdrawal money for my account. I did not sign up for a subscription and I am 100% sure that I did not authorize for money to be withdrawn from me. They have attempted to withdraw money from my locked account on multiple occasions with a charge amount differing from $4.99, $9.99 to $49.99 all the charges were unauthorized. I don’t even know how to contact them.
2026年4月8日
自発的なレビュー
Quiz Atrix からの回答
Hello there,
Your expressed experience is much appreciated.
For further assistance in an appropriate manner, please share the details below:
1. The subscription email.
2. Ticket ID
Right after the verification of the received data, the case will be assessed as our top-priority matter, and our care team will handle it rapidly making sure the issue’d be rectified in accordance with your desired outcome.
atrix.app@support-team.app is our contact email that can be used as additional means of communication.
Please mind the fact that in case of absence of the enumerated details, we will not be able to sort an issue out.
We apologize for the inconvenience this has caused and appreciate your patience as we work to resolve the issue.
Sincerely,
Atrix Team ☾
Entrei no site no 5/4/26 e aceitei uma…
Entrei no site no 5/4/26 e aceitei uma assinatura experimental de uma semana por 4.99,em seguida sem meu consentimento debitaram 9.99, 19.99. No outro dia após reclamação cancelaram o valor 19.99 do meu cartão mas mantém essa taxa de 9.99 abusiva. Quero o cancelamento da taxa abusiva.
Dia 7 cancelaram a taxa no meu cartão, após eu ter enviado mais um e-mail para eles.
2026年4月5日
自発的なレビュー
Quiz Atrix からの回答
Hello there,
Your expressed experience is much appreciated.
For further assistance in an appropriate manner, please share the details below:
1. The subscription email.
2. Ticket ID
Right after the verification of the received data, the case will be assessed as our top-priority matter, and our care team will handle it rapidly making sure the issue’d be rectified in accordance with your desired outcome.
atrix.app@support-team.app is our contact email that can be used as additional means of communication.
Please mind the fact that in case of absence of the enumerated details, we will not be able to sort an issue out.
We apologize for the inconvenience this has caused and appreciate your patience as we work to resolve the issue.
Sincerely,
Atrix Team ☾
I would rate them very poorly
I would rate them very poorly. I have written to them several times to cancel my subscription but they continue to double take money to the sum of 200.00 every fortnight from my account. I would not trust them at all. I have just read some other of their reviews and seen how they are also being swindled and it’s impossible to cancel your subscription. Please do not use this company.Its been another week this company again trying to take money out of my account not once but double dipping and they write saying they have rectified the issue when clearly it is not the case. Please do not trust this company
2026年4月3日
自発的なレビュー
Quiz Atrix からの回答
Hello again,
We apologize for the inconvenience and frustration this situation has caused.
We’re elated to let you know that the issue has been fully resolved from our side.
Do let us know whether we should step in again, and reconsider the case again.
Thank you for your patience and understanding regarding the matter.
Sincerely,
Atrix Team ☾
I was charged by 49,19€ on my card for…
I was charged by 49,19€ on my card for something I did not subscribe. And I just saw that there’s no possibility of cancel subscription. I want my money back. I just canceled my card because I think this is not safe!!€ I want a response back as soon as possible!
I just woke up with a notification of my bank saying that they canceled my card because I had during the night a suspect movement. And it’s true!!!! Can you help me pls??
2026年3月30日
自発的なレビュー
Quiz Atrix からの回答
Hello again,
We attempted to obtain the necessary information to properly investigate your case and resolve the matter.
Due to the lack of data, we reserve the right to take certain measures to ensure that the experience of all our users is reflected impartially on the platform.
Nonetheless, you still have the opportunity to present your desired outcome by contacting us via email at atrix@support-team.app or through the platform directly.
Please ensure that you include "Your Name and Surname. TrustPilot Review" in the subject line for faster processing.
We hope for your understanding and appreciate your involvement in helping us resolve this matter.
Sincerely,
Atrix Team ☾
They tried to charge 34 pounds from my caed without my consent .scam operating account
They tried to charge 34 pounds from my card without my aitherisation
2026年3月28日
自発的なレビュー
Quiz Atrix からの回答
Hello again,
We attempted to obtain the necessary information to properly investigate your case and resolve the matter.
Due to the lack of data, we reserve the right to take certain measures to ensure that the experience of all our users is reflected impartially on the platform.
Nonetheless, you still have the opportunity to present your desired outcome by contacting us via email at atrix@support-team.app or through the platform directly.
Please ensure that you include "Your Name and Surname. TrustPilot Review" in the subject line for faster processing.
We hope for your understanding and appreciate your involvement in helping us resolve this matter.
Sincerely,
Atrix Team ☾
Impossible to cancel
Impossible to cancel. The trial automatically converts. There’s no way out.
Edit: was fixed after posting and account now “appears” to be closed.
2026年3月27日
自発的なレビュー
Quiz Atrix からの回答
Hello again,
We attempted to obtain the necessary information to properly investigate your case and resolve the matter.
Due to the lack of data, we reserve the right to take certain measures to ensure that the experience of all our users is reflected impartially on the platform.
Nonetheless, you still have the opportunity to present your desired outcome by contacting us via email at atrix@support-team.app or through the platform directly.
Please ensure that you include "Your Name and Surname. TrustPilot Review" in the subject line for faster processing.
We hope for your understanding and appreciate your involvement in helping us resolve this matter.
Sincerely,
Atrix Team ☾
The level of expertise in the chat…
The level of expertise in the chat sessions is amazing. I feel like I am talking to a mentor rather than just a consultant. They really take the time to look at the whole picture including your birth chart and your current transits before giving advice.
2026年2月4日
自発的なレビュー
Quiz Atrix からの回答
Hello,
We hope all is well with you.
Your feedback means so much to us, and we're happy to hear that you found real value in your experience with Atrix.
Our goal is to provide helpful answers and personalized guidance, and we're glad we could be there for you.
Sincerely,
Atrix Team ☽
Hello there I highly recommend the deep-dive
Hello there! I highly recommend the deep-dive guides into the planetary aspects. They are so well researched and presented in a way that makes you want to keep reading for hours. I have shared so many of these articles with my friends because the information is just too good to keep to myself.
2026年2月6日
自発的なレビュー
Quiz Atrix からの回答
Hello,
We hope you're having a lovely day.
We just wanted to say thank you for your thoughtful feedback.
It's fantastic to hear that your experience with Atrix was positive and that we could support you in a meaningful way.
Your words truly brighten our day.
Sincerely,
Atrix Team ☽
The tarot spreads for relationships are…
The tarot spreads for relationships are my absolute favorite. They always seem to hit the nail on the head regarding the current dynamics I am experiencing. The app provides such a balanced view of both the challenges and the opportunities for growth in a partnership.
2026年2月4日
自発的なレビュー
Quiz Atrix からの回答
Hello,
We hope this message finds you in great spirits.
Thank you for sharing your wonderful experience with us.
We're so pleased to hear that Atrix made a positive difference for you, and your feedback encourages us to keep doing our very best.
Sincerely,
Atrix Team ☽
I just finished the guide on Venus signs
Hi! I just finished the guide on Venus signs and it explained so much about my relationship patterns. The content is clearly written by people who know their stuff and they don't just stick to the surface level. It is very empowering to have this kind of knowledge at your fingertips.
2026年2月5日
自発的なレビュー
Quiz Atrix からの回答
Hello,
We hope your day is going beautifully.
We're truly grateful for your kind words about your experience with Atrix.
Our goal is to connect people with trusted experts and personalized support, and we're thrilled to know that came through for you.
Sincerely,
Atrix Team ☽
A Clean and Smooth Experience
I really appreciate the clean and aesthetic design of the platform. It is rare to find an esoteric app that doesn't look cluttered or dated. Browsing through the guides feels like reading a luxury magazine and the navigation is incredibly intuitive. The design team really knows their audience.
2026年2月5日
自発的なレビュー
Quiz Atrix からの回答
Hello,
We hope you're having a wonderful day.
Thank you for your positive feedback.
It's so uplifting to hear that your experience felt insightful, helpful, and enjoyable.
Knowing we could offer the guidance you needed truly means a lot to us.
Sincerely,
Atrix Team ☽
The tarot readings here are…
The tarot readings here are surprisingly accurate. I usually prefer physical cards but the energy in this app is very high. The descriptions provided for each layout are poetic and insightful and they really help me reflect on my personal growth. Highly recommend it for daily mindfulness
2026年2月10日
自発的なレビュー
Quiz Atrix からの回答
Hello,
We hope all is well with you.
Thank you for your kind words!
It means so much to know that your experience with Atrix made a positive impact and brought you valuable insight.
Your feedback inspires us to keep creating helpful and thoughtful
experiences.
Sincerely,
Atrix Team ☽
The astrocartography tool is something…
The astrocartography tool is something I never knew I needed until now. I was planning a move to a different city and seeing how the planetary lines affected my energy in that specific location was a total revelation. It actually explained why I felt so drained during my last visit there. If you are planning to travel or relocate you absolutely have to check this map out.
2026年2月2日
自発的なレビュー
Quiz Atrix からの回答
Hello,
We hope you're having a lovely day.
Thank you so much for sharing your positive experience with us!
We're delighted to hear that you enjoyed using Atrix and found the expert guidance helpful and valuable.
Your support means a lot to us, and we're so glad we could meet your expectations.
Sincerely,
Atrix Team ☽
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