Radisson Blu レビュー 

17
•
TrustScore 5段階評価の3

2.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. ホテル
  2. ・
  3. ウェルネス ホテル
  4. ブティック ホテル
  5. レストラン
  6. 会議施設付きホテル
  7. 高級ホテル

さまざまな外部ソースから提供された情報

Radisson Blu is an upscale international chain of full service hotels and resorts brand for Radisson Hospitality, Inc.


連絡先

2.8

まあまあ

TrustScore 5段階評価の3

17件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.8

すべてのレビュー

(17)

過去12か月のレビュー数: 8件

レビューを書く

レビューの確認を行います

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I would like to give a special mention…

I would like to give a special mention to Ewa from housekeeping. She was absolutely lovely, friendly and very professional. Everything was spotless and beautifully taken care of, and her warm and positive attitude really stood out. People like Ewa make such a difference to the overall experience. Thank you, Ewa! 😊

2026年9月29日
自発的なレビュー
5つ星のうち2の評価

Radisson Blu Stanstead - very disappointing!

Radisson Blu Stanstead, staff welcoming at reception, however decor in rooms and corridors are dated, think 1970's. Bathroom again dated, although bath was a nice surprise and was needed as shower lacked any power. TV small compared to competitors, tea & coffee facilities basic, bed comfortable. The restaurant was dirty, staff just wiped table crumbs onto the floor and the price of the menu was extortionate for what can only be described as lacklustre food which could have been a microwave meal, I had vegetarian gnocchi and hubby had a very dry chicken burger, both overpriced and disappointing. Go to the terminal for a takeaway.

2026年7月3日
自発的なレビュー
5つ星のうち1の評価

There is no customer service

There is no customer service, just a bounce service that constantly sends your complaint back to the hotel in question, who arrogantly hide behind coverups.
The worst customer service I have ever experienced.
They are good at telling you 'you're right and we're onto it' - and then do absolutely nothing.
Avoid this chain.

2026年5月11日
自発的なレビュー
5つ星のうち1の評価

Cockroaches

1. Infestation of cockroaches 🪳 in our room.
2. Requested the hotel to arrange for a taxi pickup at the cruise terminal with 3 large suitcases and a 50 euro fee was agreed by both. The city taxi was late and when it arrived it was too small to get my suitcases in the boot.One in the boot one on the front seat and the third on my lag at the back. The very next day I had to return to the ship and when by city taxi , same journey , for 9 euros. This leaves a bad taste in my mouth - untrustworthy
3. As the phone was not working in my room I told reception that the shampoo bottle was empty and could they refill this was done with a DO NOT DISTURB sign on the door

2025年11月28日
自発的なレビュー
5つ星のうち1の評価

"Seeking resolution on unaccepted…

"Seeking resolution on unaccepted compensation voucher [code] at Radisson Blu
Nice despite no expiry."

Was issued a Gift Voucher as way of compensation for unsatisfactory service but are having such hassle in using voucher even though it does not have an expiry date and is valid internationally,

2025年11月28日
自発的なレビュー
5つ星のうち1の評価

Loud party noise from the lobby

It’s 2:30 in the morning, and I’m wide awake at the Radisson Blu Hotel in Warzaw because of this relentless boom-boom-boom of loud music. I actually went down to complain, only to find there’s a big party happening right in the lobby. I need to leave for the airport at 4 a.m., and it’s just unbelievable that this kind of noise is allowed in a hotel where I specifically asked for a quiet room.

2025年10月31日
自発的なレビュー
5つ星のうち1の評価

Dårlig oplevelse for danske gæster

Dårlig oplevelse for danske gæster – manglende serviceforståelse

Under vores ophold på Radisson i Stettin oplevede vi desværre en meget uprofessionel håndtering af en midlertidig udfordring, som ramte mange danske gæster: det danske banksystem var nede i flere timer, hvilket betød, at betaling med danske kort ikke kunne gennemføres i udlandet.

I stedet for at finde en fleksibel løsning – fx at lade os skrive regningen på værelset, lægge ID som sikkerhed eller betale senere – blev vi afvist, da vi forsøgte at bestille mad og drikke. Vi blev fortalt, at det var noget helt andet hvis vi havde taget varer fra minibaren, hvilket jo i princippet er præcis det samme: en tillidsbaseret afregning ved check-out.

Vi endte med at måtte undvære forplejning og følte os både dårligt behandlet og ikke lyttet til. Der var flere andre danske gæster i samme situation den aften, så det var ikke et enkeltstående tilfælde.

Det burde være et hotel af Radissons kaliber værdigt at vise større forståelse og fleksibilitet overfor tekniske problemer, som gæsterne ikke selv er skyld i.

Da en familiemedlem tidligere arbejdet med Microsoft fandet vi ud af at dette kunne have været løst nemt, hvis personalet havde haft den nødvendige viden. Hotellet anvender Micros POS-systemet, som 100% understøtter manuel valg af betalingsmetode. Problemet opstod, fordi systemet som standard forsøger at lave en direkte online-afregning via “Bank Accept” i stedet visa funktion hvilket naturligvis fejlede, da det danske system var nede. Man kunne læs det med visa og underskrift

Godt vi nåede at spise inden – serviceniveauet levede desværre slet ikke op til forventningerne.

2025年7月19日
自発的なレビュー
5つ星のうち3の評価

Raddison Blu Costa Teguise elderly clients.

We stayed at the Radissonblu Costa Teguise for a week commencing May 27th. This a is a lovely hotel, clean rooms, nice staff and good food. Unfortunately our stay was spoiled by a very long wait to get into our room. We travelled from Scotland starting at 2am on the day due to an early flight. On arrival at 11.30am we were informed their policy was rooms were not accessible until 3pm, I explained that I am 78 and my wife is 77 and we had been travelling since 2am and we were very tired.This was met with stony indifference by the receptionist, she did suggest we take advantage of the 20eu two course lunch (drinks excluded) to pass the time. We declined and spent an uncomfortable time in the lounge until the room was made available at 3pm on the dot. The next day I timed the maids work in our room at 7 mins, which made me wonder why a little effort could not have been made to get us a room? We had been thinking of returning in July for our wedding anniversary but have decided against it as they don’t seem to care about the well-being of their elderly guests.

2025年5月27日
自発的なレビュー
5つ星のうち4の評価

Lovely hotel to stay at

We stayed at the hotel in Taghazou Morocco . We had a lovely stay from start to finish. The staff at reception was very friendly and welcoming explained everything about their hotel. The room we had was very spacious with plenty of storage space, it could do with a little refresh but it was just perfect for us. We had bed and breakfast, the restaurant staff was really friendly and were happy to help and serve. The beach bar was a lovely place to sit in the evening have snacks and drinks the staff was amazing thy were very friendly. The pool was a lovely and there was a private beach, which was lovely. The whole place was clean and the landscape was beautiful. Well done to very member of staff at the Radisson Blu Taghazou.

2025年3月27日
自発的なレビュー
5つ星のうち5の評価

I am Moussa and Mounira

I am Moussa and Mounira
we lodged at Lhotel Radisson Blu at Casablanca in the room 513,it was me and my husband.We spent there the best time. The staffs were amazing and very friendly and made sure we were happy our stay. The breakfast inclusive was delicious and filled with varieties that you would never get bored of. The services was beyond greatness. The room was very cleaned service were very kind. I will be coming back here with my children this time and will definitely be booking the city View.I can say Radisson Blu is a best hotel in Casablanca .
Syed and Abderahim was very friendly and helphul I can say the best staff in Radisson Blu I will say the hotel is 5 stars.
Je m appelle Mounira et Moussa .
Moi et moi epoux ont a passes des meileur Vacances a lhotel Radisson Blu du 11/01/2025 entre 16/01/2025 au chambres 513 a casablanca . L acceuil etait tres chalereux durant toutes notre sejour .
Le petit dejeunes etait tres bons avec des varietes gateaux ,Meme des fois ils nous offrais des gateaux sur le boite argentes pour emmenes dans notre chambres, les chambres etait tres propres, les dames de chambres etait tres gentilles et superbes.
On a passes des moment inoubliables avec le meileur service que j attendais pas je veux dire que c est le meileur hotel a Casablanca , on pense a revenir encore avec les enfants pour les vacances je dirais ces lhotel 5 etoiles .

2025年1月11日
自発的なレビュー
5つ星のうち2の評価

Radisson Blu Daugova

Radisson Blu Daugova
Check in incredibly slow with only one person very slowly processing bookings.
The standard room was shabby and with no safe. Does any 4* hotel not have a room safe in all rooms? It also looked liked something out of 1980's with cheap tv and old wardrobe and drawers that were broken . Room service erratic. Lights not working and not fixed, even when notified.

2024年9月27日
自発的なレビュー
5つ星のうち2の評価

A sorry excuse for a luxury hotel

The Radisson Blu Krakow feels like any mediocre 2* hotel. The bed was on the small side, with a matres as hard as a wooden board. The expensive breakfast was bland and sad, with canned fruit and boing bread - nowhere near the breakfast buffet seen on other Radisson Blu hotels.
I was so ready to love the hotel, but have ended up questioning whether I dare choose a Radisson Blu hotel in the future.

2022年12月2日
自発的なレビュー

レビューの対象になっている企業の方へ

プロフィールを登録して、Trustpilot の無料ビジネス ツールにアクセスし、お客様とのつながりを広げてください。

無料アカウントを取得

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報