Randalls UK ロゎ
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Randalls UK レビュヌ 1,498

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TrustScore 5段階評䟡の4.5

4.7

菓子屋
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5぀星のうち5の評䟡

Arrived within a good time scale, my daughter js over the moon. And the sweets are just unbelievably nice definitely will order again

䌁業が回答したした

5぀星のうち5の評䟡

I never usually write reviews but I am absolutely amazed by the level of service provided by Randalls. Delicious sweets and shipped so fast, I was incredibly surprised to receive my order not even two... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered for the first time after watching your videos for weeks and received my sweets really really quickly. Ordered two custom pick & mix’s and WOW I AM OBSESSED. Of course, the sweets are amazing b... もっず芋る

5぀星のうち4の評䟡

Fantastic selection of treats and sweets that you really cant find locally here. Its also insane that I was able to order from the UK to Australia with a cheaper total price than buying locally! Very... もっず芋る

䌁業が回答したした

䌁業情報

  1. 菓子屋
  2. 補菓
  3. グルメ食料雑貚店

圓該䌁業による蚘述

Selling worldwide treats & traditional pick & mix! Randalls began in 2015, as an independent retailer on Kettering and Market Harborough High Streets and has since expanded to online retail.

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4.7

優良

TrustScore 5段階評䟡の4.5

1498件のレビュヌ

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5぀星のうち5の評䟡

Fab experience buying from Randalls

After being let down by another online sweet store (missing items, zero communication), Randall's couldn't have been more different. Great items, fast delivery, updates and communication - AND a discount offer for another purchase! :) Thank you so much, would definitely use again :)

2023幎6月7日
Randalls UK ロゎ

Randalls UK からの回答

Thank you so much Marc. I'm sorry you had that experience elsewhere but I'm so pleased you've found us & had a better experience! :-)

5぀星のうち5の評䟡

Been a customer or Randall's since


Been a customer or Randall's since 2021, they are a amazing company, go above and beyond when I have a query, alway brilliant next day delivery
My kids all wanted to order for there birthday and Christmas and really look forward to going thru the website picking what they like as they got such a wide variety

2023幎6月6日
Randalls UK ロゎ

Randalls UK からの回答

Thank you so much for such a lovely review & for your continued support. Means so much!

5぀星のうち5の評䟡

Love Randalls!!!

Love Randalls, Always great choice of products, quick delivery and quality items. Such friendly staff too and will always go the extra mile if you are looking for something specific! Can’t fault them at all 10/10! x

2023幎6月1日
Randalls UK ロゎ

Randalls UK からの回答

Thank you so much for your kind feedback & support :-)

5぀星のうち5の評䟡

These candies are a sweet lover's dream


These candies are a sweet lover's dream come true. With an extensive array of flavors, including fruity, sour, and decadent chocolates, there's an option for every mood. The fast delivery service ensures that I can indulge in these delicious candies whenever I desire.

2023幎5月4日
自発的なレビュヌ
Randalls UK ロゎ

Randalls UK からの回答

Thank you so much for such a lovely review!

5぀星のうち3の評䟡

A little overpriced

I have ordered twice in the past week or so and spent £80 in total. A little overpriced, the large share bag of crisps I ordered were £6 each, the regular sized chocolate bars i ordered were £2.50 each....if they were amazing i wouldnt of minded paying that but they were average. If the pricing came down abit i would of rated higher. My second order came with the box smashed up and the crisp bust so I had to give the parcel back to the courier to send back. I was refunded automatically which was quite quick but no direct apology or anything. Thought they would of resent the order but it was an immediate refund. Abit on the fence with my experience. All in all 3 stars.

2023幎5月23日
Randalls UK ロゎ

Randalls UK からの回答

Hi Lauren,
Thank you for your orders with us and thank you for your review!

We charge as competitively as we can. Due to almost all of our items being imported from all over the world, and as a small business with-out massive buying power, this does come at a cost.
We try to be as transparent as we can with our products. Taking our own in house photography for our website & our tiktok shop. We also regularly feature products in our videos/live streams to give customers a good idea of sizing.

As for your second order, we just had a look and this was via TikTok shop. As all logistics is done through their platform, you were automatically refunded from them, not through us which is why we didn't know this had even happened. But nevertheless we do apologise on behalf of their courier, DPD, for your damaged parcel but are pleased you got a quick refund from their platform.

The TikTok Shop chat / our email is always responded to promptly with any customer questions.

We hope your next experience with us can be a better one and we apologise for your issues.
We pride ourselves in good customer service, but due to TikTok shop being a third party we aren't kept in the loop about all damages/issues until a customer makes us aware.

Kind regards

Jarrod, Randalls UK

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