Rankscanner レビュー 8

The worst people they stole my money after I cancelled my account and never replied any mail! stay away from this people.

BIGGEST SCAM EVER!

They keep taking money from my account even thou I cancelled and removed my card details from profile.

DO NOT USER THIS COMPANY EVER!

I have 2 lawsuits against them already and I can't even contact them!

Do NOT under any circumstances use this company! Despite us downgrading our account to a free account they continued to take money every month. I have tried to contact them for months by email and by phone and they never respond. Now it seems their phone number is also a dead line, but the payments are still coming out. As a result I have had to report them to Visa in order to block the payments as there is no other way.
AVOID AVOID AVOID - DO NOT USE

Kept taking money from my bank even AFTER I removed my billing information. Avoid!

Firstly, its is extremely difficult to contact these people, when I did, I got no response. They are not issuing invoices. The Rankscanner product does not let you change the day it updates, it also does not allow you to download your data. Sometimes the ranking is off what it should be. All in all a poor experience, do not recommend. Update, the service has not been working for over a month while they still billed us, I have reduced from 2 to 1 star.

Opgraderede kortvarigt til deres "SILVER" plan for at få flere keywords, men nedgraderede igen, da jeg måtte konstatere at systemet viste rankings fra en andet domæne end det der var specificeret. En ret basal fejl i systemet som jo ikke er til at leve med.

Jeg har forsøgt at tage kontakt flere gange via deres kontaktformular på hjemmesiden, for at gøre opmærksom på fejlen, men ingen svar derfra overhovedet.

For at føje spot til skade, så er jeg stadig blevet trukket de 9 euro selv efter at have opsagt SILVER planen.

"No risk! Cancel anytime, no bindings", ja den er god...

De lister desuden et kundeservice nummer på hjemmesiden:

+45 71 99 09 25
(open Mon-Fri 10-15 CET)

Det kommer nok ikke som en stor overraskelse, at det nummer bare går direkte på en telefonsvarer.

Rimelig irriterende at man bliver nød til at tage kontakt til sin bank, for ikke at blive uretmæssigt trukket for en service man ikke kan bruge.

Jeg opgraderede min konto til "iværksætter plan" og betalte 70kr for en måned, så jeg kunne få lov at tilføje og overvåge flere søgeord.
Pengene blev trukket fra min konto, men planen er aldrig aktiveret, og jeg har derfor ikke mulighed for at bruge det, som jeg købte...
Jeg har sendt 3-4 mails til firmaet og krævet pengene tilbage via paypal. Det er dybt useriøst og dårlig stil!