Ordered 2 kukirin G3 pro’s and arrived 2 days later brilliant service! Had air in one of the back hydraulic brakes so Fred ordered me a bleed kit to be delivered to my house and i bled the brake... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
rapid Scooter master is very friendly I have bought a bike last summer still using it each time free air controlling and I’m so happy I recommend here to all friends just try ones thank you.
企業が回答しました
Best E scooters / E-bikes service and shop in London. I had finally found intelligent engineers who resolved my problems with IENYRID Scooter (Es1 model). They fixed it within one hour o... もっと見る
企業が回答しました
Staff very helpful. I needed to cancel my order and without any questions got sorted immediately with stopping bike on depo and organising return. Highly recommended. Grat stock and prices. Also sorti... もっと見る
企業が回答しました
企業情報
当該企業による記述
Rapid Scooter is a specialist retailer with the market leading Electric Scooter and Electric Bikes in stock. We take pride in our products and aim to provide the best customer service in the rapidly growing electric mobility industry. We want to ensure that our customer service is always at its highest standard, whilst always improving it with your honest Trust Pilot review.
連絡先
2 Oxford Road, NW6 5SL, London, 英国
- 020 7072 2847
- info@rapidscooter.co.uk
- rapidscooter.co.uk
4.8
優良
469件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Service and Friendly Staff
Great service and really friendly staff. I went in with a faulty scooter, and they quickly found the issue and fixed it on the spot. They explained everything clearly and didn’t try to upsell anything. Honest, professional, and very helpful.highly recommend!
2026年4月23日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Samira, thank you so much for this wonderful review! We're really glad our team could quickly find and fix the issue on the spot without any unnecessary upselling. We appreciate you calling out our honesty and helpfulness, thanks for recommending us!
I have used this bike repair shop on…
I have used this bike repair shop on several occasions now. They are a great crew, very skillful, resourceful and determined to find a solution to your problem, no matter how small or unusual. I highly recommend them.
2026年4月25日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Jolanta, thank you so much for being a loyal customer and for this lovely review! We're really glad our team could always find a solution for you, no matter the challenge. We appreciate your continued support and the recommendation!
Rapid Scooter Master からの回答
Thank you so much for the kind review! We're really glad you found our prices and advice helpful. We appreciate your support and hope to see you again soon!
Very good repair and very fast of my…
Very good repair and very fast of my engwe m1 brakes
2026年4月24日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Baptiste, thank you so much for the great review! We're really glad we could get your Engwe M1 brakes repaired quickly. We appreciate your support!
The shop is excellent by service I…
The shop is excellent by service I recommend to my friends
2026年4月22日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Adel, thank you so much for the kind review! We're really glad you're happy with our service and we appreciate you recommending us to your friends!
These guys are next level amazing
These guys are next level. I have been coming here for 18 months. They save me money. Their service is insane. They are super reliable. You dont need to go anywhere else trust me. They are the real deal!! Use them!
2026年4月19日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Alexander, thank you so much for this amazing review and for being with us for 18 months! We're really glad we've been reliable and saved you money over the years. We appreciate your loyalty and trust in us!
Very good customer service
Very good customer service, All staff is helpful, Always recommend this place
2026年4月18日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Daniel, thank you so much for the great review! We're really glad you found all our staff helpful. We appreciate you recommending this place, thank you for your support!
It's a small shop
It's a small shop, but I highly recommend it! Unlike the giant chain stores, Rapid Scooter has a great selection of high-quality bikes. They're the only ones to stock ADO carbon and ADO ultra. Professional and friendly service!
2026年4月11日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Vitalii, thank you so much for this wonderful review! We're really proud of our selection of high quality bikes including the ADO Carbon and ADO Ultra. We appreciate the recommendation and hope to see you again soon!
Rapid Scooter Master からの回答
Thank you so much for the kind review! We're really glad you found our team always ready to help. We appreciate your support!
Rapid Scooter Master からの回答
Thank you so much for the kind review! We're really glad you found our team's nature so kind. We appreciate you recommending us!
One of the best Scooter and customer…
One of the best Scooter and customer service ever
2026年4月12日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Bilal, thank you so much for this fantastic review! We're really glad you rate our scooter and customer service so highly. We appreciate your support!
The staff are very kind and helpful
The staff are very kind and helpful. Excellent service at this branch. Totally recommended!
2026年4月10日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Adrian, thank you so much for this great review! We're really glad our staff at this branch were kind and helpful. We appreciate you recommending us!
Rapid Scooter Master からの回答
Thank you so much for the kind review! We're really glad you found our service excellent and helpful. We appreciate your support!
Great experience from start to finish
Great experience from start to finish. The process was smooth, communication was clear, and everything was handled professionally. The team was helpful, responsive, and made things easy to understand. I really appreciated how efficient and reliable the service was. Definitely recommend to anyone looking for a trustworthy and straightforward experience.”
2026年4月8日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Benrouha, thank you so much for this thoughtful review! We're really glad the whole process was smooth and that our team was helpful and responsive throughout. We appreciate the recommendation and hope to see you again!
Used cycle to work scheme for the first…
Used cycle to work scheme for the first time in my life, even though been cycling to work for the past 18 years. Got a great bike Ado Air Carbon Electric Bike and had it reserved by Fred B in Sales. He was great and very helpful, going above and beyond to assist me. Waited almost 3 weeks for CTW certificate and he held and reserved my bike for me with no issues. Turnaround once order placed was quick and easy process. Loving the bike, only niggle I have is the kick stand. It's actually a stand attached to the peddles so no user friendly and I found a bit dangerous. Mine fell down when I started to cycle and due to its location, hits the ground and makes you fall off as you cant peddle with that hanging down. Fred is still going above and beyond, searching for a proper kick stand that is compatible with my bike, that I can purchase and fit. Bike is superlight. Highly recommend this shop and its staff.
2026年3月17日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Tina, thank you so much for this detailed review! We're really glad Fred could go above and beyond helping with your Ado Air Carbon and the CTW certificate. Sorry about the kick stand issue, but glad Fred is on the case finding a proper replacement for you. We appreciate the recommendation!
The shop is perfect also they did…
The shop is perfect also they did repair my scooter fast with good price . I recommended to my friend
2026年4月7日
自発的なレビュー
Rapid Scooter Master からの回答
Hi Ali, thank you so much for this great review! We're really glad we could repair your scooter quickly at a good price. We appreciate you recommending us to your friend!
There were two minor technical issues…
There were two minor technical issues with the electric bike I purchased so I emailed with my queries. The reply was instant by return and the shop assistant, Fred B, attached a video prepared for me with clear and concise intructions on how to satifactorily resolve the problems I had. So, 5-star top marks for Fred and your company in general for excellent customer support, which is not always forthcoming in this day and age!
2026年4月7日
自発的なレビュー
Rapid Scooter Master からの回答
Hi there, thank you so much for this wonderful review! We're really glad Fred could sort out your technical issues quickly with a clear video guide. We appreciate the top marks and the kind words about our customer support!
Rapid Scooter Master からの回答
Hi David, thank you so much for the kind words! We're really glad you had a great experience with our team. We appreciate you recommending us!
Rapid Scooter Master からの回答
Thank you so much for the great review! We appreciate your support and hope to see you again soon.
Rapid Scooter Master からの回答
Hi Clyde, thank you so much for the great review! We're really glad we could get the job done fast for you. We appreciate your support!
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