Maggie at the Henderson NV store is the BEST! We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on othe... もっと見る
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Just moved to Henderson, Nv. I have purchased a few items for my new home. Always have them delivered. Delivery is always great. Had one item damaged, but was quickly rectified. My salesperson... もっと見る
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Excellent experience as always. We purchased a sectional, coffee table, desk, and chair. Salesman was helpful and patient with us while we decided. Delivery was 4 days from purchase, everything was in... もっと見る
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Currently waiting to hear back from management in carpeting department regarding recent install. We have carpeted our last three homes through RC Willey and have always been pleased with the result. T... もっと見る
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企業情報
当該企業による記述
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
当該企業による記述
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
連絡先
20 N Stephanie St, 89074, Henderson, NV, 米国
- 7028568000
4.4
優良
433件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The check in process was great
The check in process was great. Very nice lady there. They brought the item to my car and loaded it.
2026年1月29日
RC Willey - Henderson からの回答
We're happy to hear that the check-in went smoothly and that you had a positive experience with our team assisting you. Thank you for your feedback, Matt!
RC Willey never misses in terms…
RC Willey never misses in terms quality, variety and customer service.
2026年1月22日
RC Willey - Henderson からの回答
Hi Vincent! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!
I’m the 82-year-old woman who has a problem with RC Willey
I’m in the 82 year old woman who is still waiting for their $90 from RC Willey. They told me last month they would put it back on to my credit card. guess what, it’s not there. I’m very unhappy and disappointed in the store. John FARI is the manager there. Hi John, when can I expect my $90. Judi Albert. 
2026年1月27日
自発的なレビュー
RC Willey - Henderson からの回答
Hi Judith! As we have informed you in your previous reviews and emails, you will have to contact our Henderson store directly for assistance with this. We cannot assist you via online methods, you have to work with the store directly. You can reach our Henderson store at 702-856-8000.
Very capable people in both appliance…
Very capable people in both appliance dept. and the cashier area.
2026年1月16日
RC Willey - Henderson からの回答
Thank you for your overall experience at our Henderson location and for choosing to shop with us! Hope you have a great start to your week and that we see you again soon!
First time making purchase with RC…
First time making purchase with RC Willey and was pleased with the sale person and the way he handled our order also happy with the delivery and setup of our sectional sofa.
2025年11月11日
自発的なレビュー
RC Willey - Henderson からの回答
We are so glad to hear that your first time making a purchase from us at RC Willey was handled so well, Cindy! Enjoy your new sectional.
Horrible Experience
We have filed a claim three times for a new couch cushion cover. The first time, we had the ripped cover when the representative came to our home. He sent the wrong part and we were told that he would send the correct one. That never happened. Now we are on our third claim and are being told that you can't help.
This will most likely go to the BBB where we will file a complaint against the business.
2026年1月7日
RC Willey - Henderson からの回答
I apologize for the inconvenience and frustration you have experienced. Our records show that our extended warranty department tried to contact you shortly after your claim was started to get a clear picture of the casing that needed to be replaced, but they were unable to reach you due to not having an updated phone number. In the text conversation you have had with our extended warranty this week, you stated that you got rid of the seat casing you needed to have replaced. Due to the unauthorized disposal, we can no longer get you a replacement under warranty. You can, however, work with our extended warranty department to get a new casing ordered, but since you disposed of the original casing, it will not be covered by the extended warranty and will be at your expense. You can contact our extended warranty department at 801-464-2340 if you would like to proceed with that. They are open from 10 am to 6 pm MT Monday through Friday.
Pleasant and great experience.
The notification process was great. The guys showed up to deliver my recliner on time. I love my new recliner.
2025年12月31日
自発的なレビュー
RC Willey - Henderson からの回答
Thank you so much for the 5-star review David. We are glad to hear that our delivery team got to you on time and you were notified every step of the way. Enjoy your new recliner!
Sales good
Sales good
Carpet area estimate poor
(Paid for excess carpet in one room,
Not enough in another room, had to reorder additional)
Installers good, professionals
2025年12月27日
RC Willey - Henderson からの回答
Thank you for your feedback on your overall experience shopping with us! We appreciate your understanding and patience during the whole process and hope you have a great start to the new year!
RC Willey - Henderson からの回答
Thank you for your feedback on Mike and your overall experience shopping with us! Hope you have a happy New Year and that we see you again soon!
Henderson NV
I have made several purchases with Rc Willey. All have been great, my sales associates have been there to answer questions any I have had.
I have had some warranty work done on the appliances I have. Response is quick and my appliance has been repaired.
2025年12月17日
RC Willey - Henderson からの回答
Thank you, Donetta, for the kind feedback! We're so glad that we could be there to assist you with your questions and assist you with your appliances. We hope to see you shop with us soon!
Five Star Experience
Ease of purchase and financing, great delivery/setup service, quality experience.
2025年12月16日
RC Willey - Henderson からの回答
Hi Dianne! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Given information to pick up item
Given information to pick up item. Item was loaded onto my vehicle.
2025年12月3日
RC Willey - Henderson からの回答
Hi Randy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Warm welcome as always
Warm welcome as always! Attentive associates with a smile. My bad I forget her name who assisted me at the pick up counter. The place ,surgically clean and plus the good smell that welcomes me as I entered the area.
2025年12月6日
RC Willey - Henderson からの回答
Hi Rex! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Waited over 20 mins to pick up and was the only car there.
We waited over 20 minutes to pick up 2 small items. we evened called before we left to give them time to get the order ready. There were no other cars there.
2025年12月5日
RC Willey - Henderson からの回答
Thank you for your feedback, we apologize for the inconvenience you experienced with your recent order. Unfortunately, due to your order being placed online, we cannot begin pulling the item off our shelves until we ID for security reasons.
If you need any assistance with your order, please feel free to contact our customer service at 702-856-8000 and our team will be glad to help.
RC Willey - Henderson からの回答
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
My item purchased is definitely what I…
My item purchased is definitely what I expected customer service was very helpful helping load the item...5 stars
2025年12月2日
RC Willey - Henderson からの回答
Hi Sheila! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
RC Willey is my new favorite home store
From the moment I called, to the delivery, RCW has been such a delight. My sales person, Carl was about the most responsive person I have ever encountered. His follow up and reactions were amazing. The delivery guys were as thoughtful and helpful as one can imagine.
2025年11月22日
自発的なレビュー
RC Willey - Henderson からの回答
Hi Dane! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Ordered carpet & install
Ordered carpet & install. The day before install I called to confirm the arrival window. The rep that sold us the flooring never scheduled the install even after we talked about 2 different dates & made the decision on one. Then the earliest they could get the product & someone out to install was 4 days later. I know 3k is a drop in the bucket to RC Willey but it’s a lot to some people & all they offered me was $500 refund. The manager said she would personally call me when the product had arrived & when the installers were on the way, I never heard from her again.
2025年10月24日
RC Willey - Henderson からの回答
We apologize for the frustration and inconveniences you experienced with your most recent order.
We would recommend reaching out to our Henderson store at, 702-856-8000 so they can assist you further with your carpet order.
The store is a must see
The store is a must see. They have everything and I mean everything from furniture to appliances. The salesman, Mike, was great. We bought a dining table and chairs, patio furniture and a tv cabinet. So far the dining table has been delivered. Two of the chairs arrived wobbly with one leg shorter than it should be. Customer service was easy and will send someone to repair or replace. All good but why would they not inspect before delivery?
2025年11月12日
自発的なレビュー
RC Willey - Henderson からの回答
Hi Lisa! Thank you for your review! We appreciate your feedback. Please call our Las Vegas customer service at 702-632-3650 if you need any assistance with your order.
RC Willey - Henderson からの回答
Thank you for your feedback on your overall experience and for choosing to shop at our Henderson location! Hope you have a great weekend and that we see you again soon!
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