Item was scheduled to be picked up today. I called the store to make sure everything was ready and in line. The representative on the phone told me. It wouldn't be here until tomorrow. And that there'... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I had bought a patio coffee table-it did not do well with the first rain storm. Come to find out it wasn't an outdoor patio table even though it was on their website under the outdoor furniture. They... もっと見る
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My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... もっと見る
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Easy ordering o line & pickup was easy!! In less than a few hours I had my new purchase at home without having to go in store as I recently had surgery. GREAT EXPERIENCE!!
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企業情報
当該企業による記述
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
当該企業による記述
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
連絡先
2205 N 1400 W, 84041, Layton, UT, 米国
- 801-774-2800
4.2
ほぼ満足
335件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I absolutely love RC Willey and have…
I absolutely love RC Willey and have shopped there for many many years. Easy online orders. Convenient payment plans on top quality products.
2024年9月18日
RC Willey - Layton からの回答
Dennis thank you for your feedback and for choosing to shop at our Layton location! Hope you have a great rest of your week and that we see you again soon!
Craig at the Layton store
Craig at the Layton store, really helped me with my purchase of a Frigidaire fridge.
2024年9月9日
RC Willey - Layton からの回答
Hi Doug! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
They were very helpful with my request…
They were very helpful with my request and I got the chair very fast
2024年9月9日
自発的なレビュー
RC Willey - Layton からの回答
Hi Dee! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Customer service was outstanding
Customer service was outstanding. He went out of his was to help me.
2024年9月6日
RC Willey - Layton からの回答
Hi Dutchmn! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Always happy with RC Willey
Brendon was polite and well spoken, and clearly explained my credit on my account from a warranty. We have used RC Willey since the early 1980’s and have always been satisfied. Thanks!
2024年9月5日
RC Willey - Layton からの回答
Thank you for the 5-star review.
We appreciate your feedback and are glad Brendon did a great job for you.
Quick and easy service.
Easy to check that my purchase was in Layton location. Once we got there, it only took a 10 minute wait to get the mattress and went home.
2024年9月4日
RC Willey - Layton からの回答
Zee,
Thank you for your 5-star review.
We are glad your pickup went well and look forward to seeing you again soon.
RC Willey - Layton からの回答
Hi Chris! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
The wait Tim on the phone was 35…
The wait Tim on the phone was 35 minutes but other than that everything was great!
2024年8月23日
RC Willey - Layton からの回答
Hi Peggy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Angela is a wonderful person and very…
Angela is a wonderful person and very kind and helpful
2024年8月20日
RC Willey - Layton からの回答
Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Excellent service
Excellent service today. Had a major hiccup with the delivery, BUT They fixed everything and took care of us within a few hours. So happy with the everyone involved. Especially Justin! Don’t know his last name I think in Layton store! Amazing help!
2024年8月14日
自発的なレビュー
RC Willey - Layton からの回答
Jodi,
Thank you for the 5-star review.
We appreciate your feedback and we look forward to seeing you again soon.
Good people Good service
The Greeters and sales people are always so nice and helpful our sales Rep was knowledgeable and very nice. We count on RC Willey for most of our big purchases so it’s nice to have someone be knowledgeable and helpful while making a choice Thank you
2024年8月12日
RC Willey - Layton からの回答
Hi Francis! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
WAY too many salespeople in the store.
WAY too many salespeople in the store. There were probably more salespeople than customers. It’s is quite annoying to be constantly stared at and followed around the store when just browsing. Leave me alone, when I am ready to buy or ask questions, I will let you know. Tell the salespeople to calm the hell down.
2024年8月3日
自発的なレビュー
RC Willey - Layton からの回答
Thank you for the review and feedback. We apologize for the inconvenience you have suffered when shopping with us. We will pass your feedback along internally, if you need any direct assistance, please reach out to us at 801-774-2800.
I was having trouble with placing my…
I was having trouble with placing my order online. Someone from the Layton office helped me place my order. I bought a desk ansld signed up for blue rewards delivery. My delivery date was set. I arranged to work form home on that day. My delivery didn't show up. I was told the order was in the system for Pick Up in another state and blue rewards was not on there. Had to do over. Now I have to figure out how to be home again. Several weeks.
2024年8月3日
RC Willey - Layton からの回答
We apologize for the inconvenience caused by your order and how it disrupted your schedule. We would advise you to pair with our online customer support for assistance in resolving your issue. They can be reached at 888-584-5156 option 1 and their hours are Mon-Sat 7am - 9pm MST
RC Willey - Layton からの回答
Thank you for the5-Star review and feedback!
Terrible customer service and…
Terrible customer service and incompetent employees. I ordered a trim kit online. The delivery was fast. However, went we drove an hour to Malad, ID to install it in our new house and we discovered it was a box of pots and pans. We then drove a hour and 45 mins to the Layton RC Wiley to return it. We worked with a MANAGER to rectify the situation. He set it up to have the correct item be delivered on Weds. I called customer service because I received no communication regarding the delivery. Turns out the manager left the status in an estimated status. I called customer service today, spoke to a supervisor and the item is supposed to be delivered tomorrow. This is the second time this year this has happened to me. Both days I have taken off of work for the deliveries and received nothing. Their errors are costing me time and money. Additional, when I bought 4 large appointment is earlier this year, sales associate told me I would receive a rebate. When I started completing the rebate information, I found out that one of them didn’t qualify. I had to have 4 appliances in order to receive the rebate. We bought an additional appliance because we were told we would receive the rebate. I feel like I was lied to and the employees could care less about me. I will not be shopping at RC Willey’s in the future.
2024年7月29日
自発的なレビュー
RC Willey - Layton からの回答
Hi Kristie! I apologize for the inconvenience you have experienced. Our drivers did take a picture of the original delivery and we can see in that picture that it does state the box is for the pots and pans. We apologize for the mix-up. We recommend double checking your deliveries in case something like this happens. Our records do show that your replacement is scheduled for tomorrow, August 1st. Please call our customer service at 801-596-6950 if you need any other assistance.
Website showed same day pickup
Website showed same day pickup, when ordered it changed to 3 days later. False advertising.
2024年7月12日
RC Willey - Layton からの回答
I apologize for the inconvenience you have experienced. Our Layton store did not have the item you requested in stock, so it has to transfer from our warehouse in Salt Lake City. Please call our online help desk at 888-584-5156, option 1 if you need any assistance.
My salesman Mike Facer
2024年7月6日
RC Willey - Layton からの回答
Thank you for the 5-star review.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
It was easy to place the order
It was easy to place the order. When I had to call customer service to have the sales tax deducted, they were extremely courteous and helpful.
2024年7月6日
RC Willey - Layton からの回答
Hi Bruce! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
RC Willey - Layton からの回答
Thank you for the review and feedback on this. We apologize for the negative experience and for the inconvenience you have suffered. If you need to reach us directly for any assistance, please do so at 801-774-2800.
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