During pick up at the warehouse, a worker opened the customer pick up office door but instead asking If I needed assistance or a good morning , he said " this is not a store location" . I asked him h... もっと見る
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Greeted upon entering the lobby and thanked when leaving. Receptionist explained everything and pointed me in the right direction. The gentleman that loaded my truck was courteous and made sure I wa... もっと見る
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I wish it was sooner than 2 weeks for my dryer delivery (it is in stock), but I found what I was looking for pretty easily. Update- I did not realize this was not in stock, I could have sworn it sai... もっと見る
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The Delivery team (Salvador and Elijah) did a great job. They arrived within the two-hour window and called me when they were on their way. Both individuals did a professional job setting up my dini... もっと見る
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企業情報
当該企業による記述
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
当該企業による記述
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
連絡先
4300 Flossmoor St, 89115, Las Vegas, NV, 米国
- 702-632-3650
3.1
まあまあ
31件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
During pick up at the warehouse
During pick up at the warehouse, a worker opened the customer pick up office door but instead asking If I needed assistance or a good morning , he said " this is not a store location" . I asked him how do I pick up my item and he said call the number pointing to the page on the door that is marked as Customer Pick up and no more interaction whatsoever. Also, I was asked over to phone to park in bay 1 but the bays were not marked. This is not a positive experience.
Attendant loading the item was very nice and attentive though.
2026年1月21日
RC Willey - Nevada Distribution Center からの回答
Carlos, we apologize for inconvenience you experienced with your recent visit at our warehouse. We appreciate your feedback. If you do need any assistance with your order, please contact our customer service office at 702-632-3650 and our team will be glad to help.
Delivery time is crap
2025年8月24日
RC Willey - Nevada Distribution Center からの回答
I apologize for the inconvenience you have experienced. Our records show that you placed an order for a drop ship item on 08/23/25. When you checked out, you received a pop up message that stated that the item will be shipping to you directly from the manufacturer and to allow five business days for the shipment to be processed and up to two weeks for the final delivery to occur. Please call our online help desk at 888-584-5156, option 1 if you need any assistance with your online drop ship order.
I wish it was sooner than 2 weeks for…
I wish it was sooner than 2 weeks for my dryer delivery (it is in stock), but I found what I was looking for pretty easily.
Update- I did not realize this was not in stock, I could have sworn it said it was in stock. I bet it said in stock because it was in a different warehouse (other than Las Vegas).
2025年6月4日
RC Willey - Nevada Distribution Center からの回答
Hi Sara! I apologize for the inconvenience you have experienced. Our records show that your dryer was not in stock in Las Vegas and so it is transferring from one of our out of state warehouse. That process does take time. Please call our Las Vegas customer service at 702-632-3650 if you need any assistance.
My furniture was Defective from day…
My furniture was Defective from day one,and my appliances are Defective and my Dining Room Table has a stain on it that never came off,and we’re not happy at all ☹️
2025年3月15日
RC Willey - Nevada Distribution Center からの回答
Thank you for reaching out to us.
We apologize for the inconveniences with your items.
We see you have been working with the customer service team to get your items repaired and they have also given you compensation for the inconvenience.
Please keep working with them for updates on your parts arrival and service dates.
You can reach them at 775-337-4600, their hours are M-Sat 10am - 8pm.
I thought the TV console was already a…
I thought the TV console was already a piece of furniture, but I had to assemble it from the box.
2025年3月11日
RC Willey - Nevada Distribution Center からの回答
Hi Douglas! I apologize for the confusion you experienced. When you pick up an order, we do not provide any assembly that would normally be provided when you pay for delivery. Please call our Las Vegas customer service at 702-632-3650 if you need any assistance.
RC Willey - Nevada Distribution Center からの回答
We apologize for the inconvenience with your recent order. Looking at your account with us, it appears your product had to transfer from our Utah Warehouse to our Nevada Warehouse to deliver to you, which can take some time. If you do require any additional assistance please give our customer service a call at,
702-632-3650
7 AM - 8 PM
Closed Sunday
Thank you.
The quality & concerns of homeowner
The delivery guys were fantastic & put together the kingsize bed frames/headboard/sides & footboard with precision & floor lamp along with being very courteous & timely:)
2024年11月7日
自発的なレビュー
RC Willey - Nevada Distribution Center からの回答
Claudia,
Thank you for the review.
We are glad the delivery team do a great job with your items.
Delivery Team (Salvador and Elijah)
The Delivery team (Salvador and Elijah) did a great job. They arrived within the two-hour window and called me when they were on their way. Both individuals did a professional job setting up my dining table, chairs, and stools. Kudos to the team.
2024年10月21日
RC Willey - Nevada Distribution Center からの回答
Jose,
Thank you for your review.
We are glad your delivery team did such a good job with your furniture.
The receptionist was friendly and…
The receptionist was friendly and quickly prepared for our pick up.
2023年9月4日
RC Willey - Nevada Distribution Center からの回答
Thank you for the 5-Star review, we greatly appreciate the kind words and positive rating and we hope you have a wonderful day!
RC Willey - Nevada Distribution Center からの回答
Hi Rumen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Great place to shop and delivery always on time
I have been coming here for years and always great service.
2023年7月17日
RC Willey - Nevada Distribution Center からの回答
Thank you for the 5 star review.
If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.
We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.
We look forward to seeing you again soon.
Trying to cancel my order
Trying to cancel my order, and no one will respond. horrible service.
2023年6月25日
RC Willey - Nevada Distribution Center からの回答
We apologize for the negative and inconvenient experience of not being able to cancel your order, just call 801-596-6950 and a customer service representative can help get that order cancelled and walk through the money return process as well
Greeted upon entering the lobby and the…yes
Greeted upon entering the lobby and thanked when leaving. Receptionist explained everything and pointed me in the right direction. The gentleman that loaded my truck was courteous and made sure I was good before he thanked me and sent me on my way. My second time picking up and much more preferred because of the ease. As long as you know what your getting and you can transport, its a no brainer. in and out in 10 minutes tops. Also, basic customer service that most people feel is below them.
2023年5月3日
RC Willey - Nevada Distribution Center からの回答
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Our product was seriously compromised…
Our product was seriously compromised below are pictures. We will expect a replacement period
2023年4月30日
RC Willey - Nevada Distribution Center からの回答
Hi Gary! Please contact our online web department at 888-584-5156, option 1 for any issues regarding dropship items. They will be able to assist you.
I ordered this on line
I ordered this on line, and all information that I would need was available.
2022年12月28日
RC Willey - Nevada Distribution Center からの回答
Hi Kathleen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Excellent service
Excellent service. Prompt. I was very happy with my experience with RC Willey.
2022年9月18日
RC Willey - Nevada Distribution Center からの回答
Thank ya very much for the 5-Star review and feedback! We greatly appreciate it and cant wait to shop with you again, if there are any issues you want to report or need assistance please always feel free to either call us at: 888-584-5156 or email us at customer.support@rcwilley.com, Thank ya!
Great Customer Service
Our order pickup went flawlessly. Wonderful customer service experience.
2022年8月20日
RC Willey - Nevada Distribution Center からの回答
Thank you for kind words and compliment, its much appreciated and we also appreciate the 5-Stars! if you ever need any assistance or need to report an issue please feel free to email us at customer.support@rcwilley.come or call us at 888-584-5156 Thank ya!
RC Willey - Nevada Distribution Center からの回答
Thank you so much for the kinds and the 5-Star review Michael! We cant wait to shop with you again! if you ever need any assistance or need to report an issue please feel free to email us at customer.support@rcwilley.come or call us at 888-584-5156 Thank ya!
Always a pleasure
2022年8月5日
RC Willey - Nevada Distribution Center からの回答
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Furniture was delivered and set up…
Furniture was delivered and set up quickly and well. Great job guys
2022年8月4日
RC Willey - Nevada Distribution Center からの回答
Thank you for the 5 star review. We look forward to seeing you again soon.
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