RC Willey - Roseville Distribution Center レビュー 

90
TrustScore 5段階評価の4

3.8

10000 Alantown Dr #110, 95678 Roseville, CA, US


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I highly recommend RC Willey. They have always been very helpful and their terms are great. Couldn't recommend them highly enough. I have bought an entire bedroom suit of furniture and a new microwave... もっと見る

企業が回答しました

5つ星のうち5の評価

The website is easy to negotiate. We did experience an issue when trying to get a tv delivered to our house in California. Turns out our town was just outside the delivery area. The website did not... もっと見る

企業が回答しました

5つ星のうち1の評価

Poor customer service - placed our order and then decided an hour later to cancel. Totally understand that's on us. However, I've now called several times and emailed with no response back to confirm... もっと見る

企業が回答しました

5つ星のうち5の評価

So easy to order online. Also, very detailed instructions for picking up my order. When I called as instructed, the employee was beneficial in providing information on reaching the pickup destinatio... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 電化製品店
  3. 電子機器店
  4. 床材店
  5. 日用品店
  6. マットレス専門店

当該企業による記述

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

当該企業による記述

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

連絡先

  • 10000 Alantown Dr #110, 95678, Roseville, CA, 米国

  • 916-770-2750

3.8

ほぼ満足

TrustScore 5段階評価の4

90件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.8

すべてのレビュー

(90)

過去12か月のレビュー数: 972

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The price was great

The price was great. Free shipping is great and all furniture we bought in the past has been wearing well. Thank you

2024年4月30日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Thank you for the 5-star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

5つ星のうち3の評価

Good sevice, damaged product.

The crew was good, not great. I'm fairly sure they were short handed that day, so it took about 25 minutes for the order to be brought out. Can't fault them for that. Product had some cosmetic damage. I did not notice this until I was unpacking it. Live too far away to bring back.

2024年2月5日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Hello! I apologize for the inconvenience you have experienced. Please call our California customer service at 916-770-2750 for assistance with your order.

5つ星のうち5の評価

easy and alternatives

2024年2月3日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

Amazing & quick service

Amazing & quick service! I ordered a refrigerator online and was able to go directly to the distribution center to pick it up same day. The purchase confirmation email included instructions to call 30 minutes prior to arrival for a quicker pick-up which I did. Upon arrival, there was clear signage instructing me to call or text, I received an immediate reply to my text confirming they would bring it out very soon, only waited a few minutes and a very nice employee came out and loaded it into my truck. Very good experience all the way around.

2024年1月27日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Hi Terri! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

Easy Pick up and Assembly

The boxed side table was delivered quickly to my car at customer pick up. This required assembly which was easy, and all materials were present and in good condition. It matches other living room furniture previously purchased. Very Satisfied.

2024年1月22日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

Fast shipping for curbside pickup

Fast shipping for curbside pickup. Easy pick up.

2024年1月7日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Hi Oliver! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

Courtesy and professional

Always professional and honest and will get you the answers you need. All departments are extremely helpful.

2023年12月15日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Hi Karen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

I ordered what I wanted online and…

I ordered what I wanted online and picked it up that day. No delivery charge. Fast and done. Guys like that kind of shopping. Liked that they checked my ID to make sure it was me.

2023年11月17日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Hi Robert! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

GREAT PERSONALIZED EXPERIENCE

WE HAVE A 4500 SQ FT HOME FILLED WITH RC WILLEY MERCHANDISE. WE CONTINUE TO START OUR SEARCH WITH ASSOC JEFF JACOBS AS HE NEVER FAILS US. HE HAS CALLED BACK SEVERAL TIMES ON HIS DAYS OFF.
A SERVICE PERSON JUST INSTALLED A NEW TOP OF THE LINE KITCHENAID DISH WASHER. WHAT GREAT SERVICE AND ATTITUDES. YOU ARE A GO TO STORE. DENNIS AND STEPHANIE KYLER.

2023年9月7日
自発的なレビュー
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Thank you for the thoughtful 5-Star review, we greatly appreciate the positive rating and the kind words and we hope you have an amazing weekend

5つ星のうち5の評価

We ordered online and picked up our…

We ordered online and picked up our item within an hour.

2023年8月28日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Hi Cheryl! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

Variety of options

Variety of options, easy ordering

2023年7月8日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち1の評価

Was told my delivery would be between…

Was told my delivery would be between 11am and 1pm. Now it appears it won't be here till between 5:10pm and 5:40pm. Called customer service and they told me it should be here at the earlier time but when I tracked my order it is still saying the later time. No one seems to know or can help me. I had made arrangements to be here and have no idea when my order will be delivered. I am very busy and don't time to sit here all day wondering when my order will arrive. Not very happy. Kevin

2023年6月26日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Hi Kevin! It does seem like there is a glitch in our delivery system showing you a much later ETA than your time frame. Everything we show is that the delivery will be closer to the time frame you were given of 11 am to 1 pm. The delivery might be a little late, but not as late as the evening. Please contact customer service at 916-770-2750 to be kept up to date on your delivery.

5つ星のうち1の評価

I usually have a great experience

I usually have a great experience, but this time I had no communication on when my furniture would be delivered to the warehouse. The first time I called customer service they had to request it to be delivered from their Utah warehouse and told me I would have to keep calling to see when it was finally delivered.

2023年6月26日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Thank you for the review and feedback, we apologize for the inconvenience of having to call multiple times awaiting your items. Normally when going from one States warehouse to another it takes 2 weeks of travel and we apologize that this info was not correctly communicated to you and instead you were instructed to call over and over again. we will pass this review along as feedback for our team to help improve the efficacy of our communication.

5つ星のうち2の評価

I paid for shipping but still got to…

I paid for shipping but still got to carry it to my basement but wayfair delivers to room of choice . If they had this item, I would have bought it there instead

2023年4月29日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

I looked at your ticket and see you choose a free garage delivery and didn't pay to have the item brought into your home.

5つ星のうち5の評価

Easy

Easy to order and easy to pick up.

2023年4月22日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Thank you for the 5 star review.

If there is anything else we can help you with please reach out to customer.support@rcwilley.com or call 801-596-6950.

We know there are many options out there for your home furnishing needs, and we are happy you trust us to help you.

We look forward to seeing you again soon.

5つ星のうち5の評価

Picked up refrigerator in box and the…

Picked up refrigerator in box and the service was great. Got home and there was a dent in the right side bottom of refrigerator. I have pictures if needed. Also did not receive the small plate that sits on the outside of the door where the water holder is.

2023年4月7日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

Hi Christina! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. For further assistance on your appliance please contact our customer service at 916-770-2750 or email us at customer.support@rcwilley.com

5つ星のうち1の評価

The box is ripped and the item is…

The box is ripped and the item is dented right where the box is ripped. Probably will need to return because most likely arrived broken.

2023年4月4日
RC Willey - Roseville Distribution Center ロゴ

RC Willey - Roseville Distribution Center からの回答

We apologize for the inconvenience. If you have not already paired with customer service about a return or exchange and one is needed, please contact the Rocklin or Delta Shores location and they can best assist you.

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