Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... もっと見る
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I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provid... もっと見る
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The customer service department for account services at 2301 S.300 W. Salt Lake are always rude either when I go in person or call. They won't tell you hardly any information without asking so many m... もっと見る
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Though I didn't talk to anyone in person regarding my application process, it was easy, fast and I was surprised at what they offered me. I intend on using my RC Willey credit to revamp my apartment w... もっと見る
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企業情報
当該企業による記述
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
当該企業による記述
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
連絡先
2301 S 300 W, 84115, Salt Lake City, UT, 米国
- 8014613800
4.2
ほぼ満足
382件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The washer came with a huge dent on…
The washer came with a huge dent on the.back, from top to bottom. We took it back and there was not one in stock, so we had to drive to the warehouse. Far away. Very irritating.
Also, we have only used it once, and the not happy with this model that does not have an agitator. Also the instructions are very vague. Not user friendly at all. Not happy with this purchase. I would like to return it.
2026年3月18日
RC Willey - Salt Lake からの回答
I apologize for the inconvenience and frustration you have experienced. Our records show that a return has already been written up for your washer. If you need any other assistance, please call our customer service at 801-596-6950.
RC Willey - Salt Lake からの回答
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
redeem blue rewards issue
I went into the store to redeem my blue rewards, and the customer service representative looked at my account and told me I didn’t have any and that I had redeemed them all. Afterwards I logged into my account and saw that I had $95 available so I had to go back to the store to redeem them. I spoke with the same customer service representative and she was a bit snotty didn’t seem to care that I had to come back and overall just didn’t seem like she wanted to help.
2026年3月10日
RC Willey - Salt Lake からの回答
Hiedi, we apologize for the poor experience you had with your recent visit. We appreciate your feedback and will forward this over to the appropriate management for internal review. If you need any additional assistance with your account, please feel free to reach out to our customer service at (801) 461-3800. Open Monday through Saturday 10 AM to 8 PM.
The customer service department for…
The customer service department for account services at 2301 S.300 W. Salt Lake are always rude either when I go in person or call. They won't tell you hardly any information without asking so many many questions about validation even after you have given them everything and after having been a customer for many years.
2026年3月7日
RC Willey - Salt Lake からの回答
Lori, we take our customer's security seriously when it comes to using their RC Willey credit account. This is a process that is done every time the account holder visits or calls. We appreciate your understanding as RC Willey strives to keep our customer's information secure and safe.
Service was exceptional
Service was exceptional. Mick was very knowledgeable and helped us pick out the fridge freezer that we wanted. I can't wait for it to be delivered next week.
2026年3月7日
RC Willey - Salt Lake からの回答
Hi Dawna! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
RC Willey - Salt Lake からの回答
Hi John! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
RC Willey - Salt Lake からの回答
We are glad to hear that your experience was smooth and everything your purchased from us is amazing! We hope to see you again soon.
Been a customer for 35 years and I have…
Been a customer for 35 years and I have always had a great experience with RCW. In my opinion it’s the best people and great service and quality in the state. Thank you
2026年2月23日
RC Willey - Salt Lake からの回答
Thank so much for being a loyal customer for 35 years! We are glad that you have always had great experiences with us and the service you receive is always the best. We can't wait to see you stop by again for your next furniture purchase!
I have been a customer since…
I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provides, if I'm not happy with a purchase it's easily exchanged and other slike policies is what keeps me coming back.
2026年2月23日
RC Willey - Salt Lake からの回答
Thank you so much for the glowing review! We are happy to hear that our policies and services we provide are what keeps you coming back. We can't wait to help you again for your next furniture purchase!
RC Willey came through for the customer!
We purchased a warranty buyback for a couch that we bought seven years ago. We went to claim it and it turned out that furniture was excluded from that deal during that time. Had it been included we could’ve got half our purchase price back for the warranty. RC Willey made it right and honored it anyway. Thank you so much! We’ll be back!
2026年2月18日
RC Willey - Salt Lake からの回答
Thank you so much Chris for the 5-star review! We are glad to hear that our team made things right for you and got you your warranty buyback for your couch. We appreciate your support and we can't wait to see you again.
RC Willey - Salt Lake からの回答
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
RC Willey - Salt Lake からの回答
Hi Debra! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
RC Willey - Salt Lake からの回答
Thank you so much for your feedback! We are glad to hear that you found ordering online easy and that picking up at our Will Call dock was even faster. Hope to see you again soon!
Dave Anderson is an excellent Sales Person
Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so many things. RC Willey has a large inventory to choose from so having him recommend similar or different things really helped. We found some great things and it's being delivered in 3 days! He even got me into Blue Rewards which is really a great thing.
2026年1月15日
RC Willey - Salt Lake からの回答
Hi Brian! Thank you for your review! We appreciate your feedback. We are happy to hear that Dave was able to help you find what you needed. We look forward to seeing you again soon.
SKU numbers don't match
The item that I ordered online did not match the item I received from the store. It was a different version altogether. Somehow it was labeled with an incorrect sku number...
2026年1月14日
RC Willey - Salt Lake からの回答
I apologize for the inconvenience and frustration you have experienced. We appreciate your feedback. Please call our online help desk at 888-584-5156, option 1 for assistance with your online order.
RC Willey - Salt Lake からの回答
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!
They are always personal and on spots
They are always personal and on spots, trying to help. They're knowledgeable and give the consumer fulfilling that he is special.
2026年1月12日
RC Willey - Salt Lake からの回答
Thank you so much for the 5-star review and the kind words. We are glad that our team made sure you had all the information you needed to make an informed decision. We hope to see you again soon!
The carpet installers were so polite…
The carpet installers were so polite and hard workers. They cleaned up when they were finishced.
2025年11月5日
RC Willey - Salt Lake からの回答
Thank you for your feedback on your overall experience shopping with us and for choosing to work with our Flooring department! Hope you have a great start to your week!
My husband and I just had our new Cal…
My husband and I just had our new Cal King mattress and adjustable base delivered. Our install team of Dan and Eduardo did a phenomenal job! They were very polite, professional, and personable. They are both truly wonderful assets to the RC Willey team. Great job, gentlemen.
2026年1月2日
自発的なレビュー
RC Willey - Salt Lake からの回答
Hi Colleen! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
The delivery guys weren’t very nice
The delivery guys weren’t very nice. They were rough, acted put out when I asked them to please wear booties since I just got new carpet. The feet were missing on the sofa and they told me they would be installed the next two days. I called the store and the delivery guys never even put in the order of the feet, they closed the account out. Not impressed at all. I’ve always had good experiences in the past, not this time.
2025年12月31日
RC Willey - Salt Lake からの回答
Denise, we apologize for the frustration your experienced with your most recent delivery.
Looking at your account, we do see that you were given a gift card for the experience and that parts have been ordered. If you do need any additional assistance, please contact our customer service office at (801) 596-6950 and our team will be glad to help you.
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