Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provid... もっと見る
企業が回答しました
The customer service department for account services at 2301 S.300 W. Salt Lake are always rude either when I go in person or call. They won't tell you hardly any information without asking so many m... もっと見る
企業が回答しました
Though I didn't talk to anyone in person regarding my application process, it was easy, fast and I was surprised at what they offered me. I intend on using my RC Willey credit to revamp my apartment w... もっと見る
企業が回答しました
企業情報
当該企業による記述
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
当該企業による記述
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
連絡先
2301 S 300 W, 84115, Salt Lake City, UT, 米国
- 8014613800
4.2
ほぼ満足
382件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
What I needed was in stock and…
What I needed was in stock and available for pick up the same day as I purchased it online.
2025年5月9日
RC Willey - Salt Lake からの回答
Hi Pamela! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Your pick-up team has been so helpful…
Your pick-up team has been so helpful and friendly- truly amazing. thank you
2025年5月2日
RC Willey - Salt Lake からの回答
Thank you so much for your kind words about our delivery team.
We are glad to hear that they made sure you had the best possible experience with us.
We hope we can see you again soon!
Ordered almost three weeks ago and have…
Ordered almost three weeks ago and have still not received my merchandise after three trips in to pick up the product and have no answers to where it is or when it will be here. Also have contacted customer service and was told I would receive a call back each time and have not received a single call back.
2025年4月13日
RC Willey - Salt Lake からの回答
Hello Trevor,
We apologize for the inconvenience with your recent order. We understand that the lack of communication is frustrating, and we appreciate your feedback. Looking at your order we have on file, we do see that your item is in stock. However, we would recommend calling our store location first just so they can check for you before heading down.
You can reach out to our store location at,
801-461-3800
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday
Thank you.
RC Willey - Salt Lake からの回答
Thank you so much, Julina, for the kind words about our team! We are so glad to hear that everyone made sure you could have the best experience possible with us!
Confused
Service was decent in terms of how quickly it took them to pull my appliance (dish washer). The only issue I had was the tech that delivered it curbside to my vehicle said I needed additional parts..... I asked him what I needed and if I could buy them there and he said yes but then didn't know and couldn't tell me what parts I needed.... He even tried to look them up on the website and couldn't find the parts I needed. He then just told me to go to Home Depot or Lowe's to buy the parts I needed....Seemed odd to tell me to go buy parts from a competitor but that's exactly what I did due to his inability to tell me what parts I needed.
2025年4月19日
RC Willey - Salt Lake からの回答
I apologize for the inconvenience you experienced. Our records show that you did just purchase a dishwasher. There are multiple install kits available and the one you need depends on the dishwasher you purchased and what your home requires. I recommend calling your preferred RC Willey store to speak with a salesperson to determine what kit you need.
RC Willey - Salt Lake からの回答
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Friendly and helpful staff
I made a purchase online to pick up. Very friendly and helpful staff throughout the pickup process.
2025年3月29日
RC Willey - Salt Lake からの回答
Hi Teresa! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Amazing company
Amazing company, very helpful workers! They set up my bed for me as well. Couldn’t be better.
2025年3月13日
自発的なレビュー
RC Willey - Salt Lake からの回答
Hi Habibo! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Great sales associate and delivery team
2025年3月17日
RC Willey - Salt Lake からの回答
Thank you for your review.
We are glad the team helped you get the items you needed.
Easy ordering and pickup.
2025年3月14日
RC Willey - Salt Lake からの回答
Thank you for your review.
We are glad you enjoyed your recent visit.
Great Customer Service
The woman who helped me figure out my online purchase was so
Attentive, kind and immediately solved my problem. I’ve been a loyal customer for over twenty years!
2025年3月15日
RC Willey - Salt Lake からの回答
Hi Nancy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Great customer service always
We ordered online but had questions about delivery and installation. The representative was able to help. Thanks as always
2025年3月13日
RC Willey - Salt Lake からの回答
Thank you for your review.
We are glad the customer service team was able to help you get your delivery and installation set up for you.
Customer Service…
I have had to call Customer Service five times, since February 10th, to inquire about getting the half back amount that I paid for my warranty since it is now expired. I have talked to Shannon, Sarah, and Amanda. Sarah was supposed to call me back, but did not. Amanda said she would call me back that day but did not. She was working with her supervisor to figure out some kind of glitch in the system. When I called the next day, she was again supposed to call me back but has not. Unresolved. 🤷🏻♀️
2025年2月14日
RC Willey - Salt Lake からの回答
Hello Sharon,
We do apologize for the inconvenience with your recent experience with your warranty buyback. We understand it is frustrating not hearing back from our team when you were told you would receive a call back. We would recommend reaching out to our extended warranty department directly, and they can check the status of your warranty buyback. You may reach our extended warranty team at,
(801)-464-2340
Monday - Friday
10 AM - 6 PM
Thank you.
Cheryl Forsberg was so sweet and…
Cheryl Forsberg was so sweet and helpful.
No pressure! We will be asking for her help again.
2025年2月22日
RC Willey - Salt Lake からの回答
Hi Coalou! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Not the same
The headboard is not the same as we ordered. It should be curved on top but that one was straight one. It looks the same but still not what we ordered. We already assembled it when we noticed. Not happy customer.
2025年2月19日
RC Willey - Salt Lake からの回答
Hello Rhea,
We apologize for the inconvenience with your headboard not being what your ordered. We would recommend reaching out to our Online Help Desk office, that way they can help by giving some options on what can be done next.
You may reach them at,
(888)-584-5156
Mon-Sat
Option 1
7 AM - 9 PM MST
Thank you.
Lesly Wood was professional
Lesly Wood was professional, knowledgeable, and engaging. She listened carefully and her responses helped me make the best decision.
2025年2月19日
RC Willey - Salt Lake からの回答
Thank you so much for the 5-star review, and the kind words for Lesly! We are so glad to hear that she made sure you had every bit of information you needed, so you could make an informed decision.
My delivery was awesome.Your drivers…
My delivery was awesome.Your drivers were awesome.They helped when it's everything and they were just awesome.Give them the day off with pay.They deserve it.They're just awesome employees.Thank you.You're truly Ardis Caldwell
2025年2月14日
自発的なレビュー
RC Willey - Salt Lake からの回答
Thank you so much for the kind words and the 5-stars Ardis! We are very happy to hear that your delivery went so smoothly, and our drivers made sure everything was set up properly before they left. We hope you enjoy your new furniture!
Customer service rep Crystal in Salt…
Customer service rep Crystal in Salt Lake City was outstanding, and stayed on the line with my wife and I until our online order was completed. Thank you
2025年2月12日
RC Willey - Salt Lake からの回答
Hi JSG and TAG! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Micah was outstanding helping me select…
Micah was outstanding helping me select the TV that best met my needs.
2025年2月8日
RC Willey - Salt Lake からの回答
Hi Steve! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Exceptional service!!
I recently purchased a dining table from RC Willey, and I couldn’t be happier with the experience! JC Christensen was incredibly helpful throughout the entire process. He took the time to understand what I was looking for and guided me to the perfect table that matched my style and budget.
JC’s knowledge about the products and his attention to detail were impressive. He made sure the process was smooth, from selecting the table to arranging delivery. The table itself is high-quality and exactly what I needed for my space.
I highly recommend RC Willey and especially JC Christensen for anyone looking for great service and beautiful furniture!
2024年11月15日
自発的なレビュー
RC Willey - Salt Lake からの回答
Thank you so much Guadalupe, for the kind words about JC. We are very happy that he was able to make sure you had a great experience shopping with us. We hope you enjoy your new table!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。