RC Willey - Salt Lake レビュー 

382
TrustScore 5段階評価の4

4.2

2301 S 300 W, 84115 Salt Lake City, UT, US


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Dave Anderson was incredible to work with. He was knew the inventory, delivery details and offered some great alternatives. We ended up buying about 3X what we had planned because he helped us find so... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been a customer since 1983...when I moved into my condo after retiring..floors carpet furniture appliances all Rcwilley. Others sound good but don't provide the customer service Rcwilley provid... もっと見る

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5つ星のうち1の評価

The customer service department for account services at 2301 S.300 W. Salt Lake are always rude either when I go in person or call. They won't tell you hardly any information without asking so many m... もっと見る

企業が回答しました

5つ星のうち5の評価

Though I didn't talk to anyone in person regarding my application process, it was easy, fast and I was surprised at what they offered me. I intend on using my RC Willey credit to revamp my apartment w... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 電化製品店
  3. 電子機器店
  4. 床材店
  5. 日用品店
  6. マットレス専門店

当該企業による記述

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

当該企業による記述

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

連絡先

  • 2301 S 300 W, 84115, Salt Lake City, UT, 米国

  • 8014613800

4.2

ほぼ満足

TrustScore 5段階評価の4

382件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(382)

過去12か月のレビュー数: 989

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Item not in stock as stated

Refrigerator was shown to be in stock with a pickup of the following day. I ordered based on this information, and the order detail status verified that pickup was the next day. Per the order details, I called ahead 30 minutes prior to pickup to verify that it was ready. I was then told that it was not available and was being transferred from another location and would be an additional two days.
Now sitting here without a refrigerator for two more days.
Not happy.

2024年10月15日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

Thank you for reaching out to us.
We apologize for the inconvenience with your recent order.
Please call the help desk team at 888-584-5156 option 1, and they can verify your account and can help you with your order.

Their hours are M - Sat 7am – 9pm MST.

5つ星のうち5の評価

Great work!

Ethan installed our dishwasher and did a great job!

2024年10月11日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

Wonderful!

2024年10月10日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

Jessica,
Thank you for your review.
We look forward to seeing you again soon.

5つ星のうち1の評価

Customer service lady at pick up had an…

Customer service lady at pick up had an awful attitude. She asked for some sort of number mumbling and when I asked what she meant she gave me attitude. This is the exact reason I don’t use my account. No hello, welcome in, or any sort of greeting. Awful awful service.

2024年10月7日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

I apologize for the inconvenience and frustration you have experienced. We will pass this information along for internal review. Please call our customer service at 801-596-6950 if you need any other assistance.

5つ星のうち2の評価

1) 4:15 to 6:15pm

1) 4:15 to 6:15pm, Called at 6:30 pm running late, RC asked for up to 7:30 pm I gave them to 8 pm, no show and no call.
2) 11 am to 1 pm, home but RC stated I was not
3) 8am to 10 am, showed up for delivery but no pick up for warranty pick up, would not take prior item.
4) called for time for next day, it was to give me another new couch not a pick up for the old item
5) Another pick up at 8 am, done, 5 try's

2024年10月3日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

I apologize for the inconvenience you have experienced with your delivery. Our delivery records show that our drivers attempted to make your initial delivery twice on 09/26/24, but you were not home either time. Due to state laws, our drivers were not able to go back after that after they ran out of driving hours. Our records do show that you were given a credit for the inconvenience you experienced. Please call our customer service at 801-596-6950 if you need any other assistance.

5つ星のうち1の評価

Online order

Online order. Email instructed I pick up next day. Drove 30 miles only to arrive and it won’t be in for 4 more days. No communication was sent to correct for this. Huge waste of my time. Zero stars if I could.

2024年10月2日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

Hi Beth! I apologize for the inconvenience and frustration you have experienced. We always recommend calling before you go to pick up an order to verify it is ready as sometimes things can be delayed. Our records show that the product has now arrived at our Salt Lake store. Please call them at 801-461-3800 if you need any assistance.

5つ星のうち2の評価

Our piece was not ready at the Will…

Our piece was not ready at the Will call on 300 w even though our paperwork said to go there today. Customer service could not tell us when it would be there. We were eventually sent to the location out west to pick up.

2024年9月26日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

I apologize for the inconvenience you have experienced. Our records show your order is set up for pick up at our Salt Lake City warehouse. You can pick up from that location today between the hours of 10 am to 8 pm. Please call our customer service at 801-596-6950 if you need any assistance.

5つ星のうち5の評価

Punctual and efficient…

Delivery was punctual and Sione Asi was friendly.

2024年9月7日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

Hi Traci! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち3の評価

Good Experience

Annie Fierro was a wonderful sales associate that was great to work with. She immediately offered carpet, LVT samples, itemized flooring quotations, etc. She was thorough and complete in every way. My review of her performance was 5 star.

The same couldn't be said for the installation process. Josh continually rescheduled completing the the LVT flooring. Poor communication and requests for re-scheduling installation became frustrating and could have easily been avoided.

2024年9月3日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

Thank you for your feedback on Annie and your overall experience with us. We apologize for the inconvenience caused and we have passed this along to management for internal review so we can improve the install process. Thank you again for your feedback and hope you have a great Wednesday!

5つ星のうち4の評価

Went very easy.

2024年8月15日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

Hi Cindi! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

5つ星のうち5の評価

Good service

website was good. Everyone at will call was very helpful.

2024年8月14日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

Thank you for your feedback on your experience shopping on our website as well as your pickup experience! Hope you have a great Thursday and that we see you again soon!

5つ星のうち5の評価

Mark was awesome

Mark was awesome

2024年7月20日
RC Willey - Salt Lake ロゴ

RC Willey - Salt Lake からの回答

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

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