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TrustScore 5段階評䟡の4

3.9

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I've been using RDP.Monster for a while now, and I’ve had a great experience. The performance is excellent, and everything runs smoothly without any issues. Anytime I’ve had a question, their support... もっず芋る

5぀星のうち5の評䟡

I started using rdp.monster and was pretty impressed because of the price I paid, it was really cheap. The support team was really helpful, the replies were insanely fast. The RDP itself runs remarkab... もっず芋る

5぀星のうち5の評䟡

I was looking for RDP for 24/7 youtube livestream. Got this company recommendation on quora. Before I purchase their plan, I contacted support on Telegram. Their reply was quick and recommen... もっず芋る

5぀星のうち1の評䟡

Worst experience, First they give me wrong ip address i purchased US one but they give me UAE one then i asked them to change it to USA after asking so much they changed it to USA but then it was ge... もっず芋る

䌁業が回答したした

䌁業情報

  1. りェブ ホスティング サヌビス
  2. ・
  3. VPN サヌビス
  4. むンタヌネット サヌビス プロバむダ
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  6. コンピュヌタ サヌビス
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圓該䌁業による蚘述

rdp.monster provide cheap & high quality dedicated RDP (instant delivery). 100% Privacy - Anonymous - No KYC

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3.9

ほが満足

TrustScore 5段階評䟡の4

176件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 55に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(176)

過去12か月のレビュヌ数: 24件

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5぀星のうち1の評䟡

шайка пеЎОкПв

шайка пеЎОкПв. выЎают турецкОе заспаЌлеММые ip аЎреса за юсу. прО этПЌ пПфОг чтП выбОрать. еврПпу ОлО юсу, всё равМП буЎет Опак турцОО.
пПЎЎержка скОЎывает какОе-тП Ўырявые сервОсы прПверкО ОпакПв, кПтПрые резПлвят Ох пПЎсеть как юсу, хПтя этП сПвершеМПМП Ме так.

2024幎3月1日
自発的なレビュヌ
rdp.monster | Cheap & High Quality RDP Hosting ロゎ

rdp.monster | Cheap & High Quality RDP Hosting からの回答


Hello,

Thank you for sharing your feedback with us.

We understand your concerns about IP addresses. For obvious reasons, our ips have a lot of blacklists. It's logical and everyone who buys knows this. It's a common challenge in the industry, and we're trying to address it as best we can.

Regarding the IP geolocation issue you mentioned, we sincerely apologize for any inconvenience this may have caused. As we've already explained, the IPs are indeed based in the USA, but there can be delays in updating the geolocation databases of the sites you've been using. That's why we recommended some up-to-date geo-ips sites and told you to run a TraceRoute to independently verify this information.

We appreciate your cooperation and understanding in resolving these issues. Please contact support again if we haven't already offered you a free ip change.

Sincerely,
rdp.monster

5぀星のうち1の評䟡

Absolutely disgusting service with zero


Absolutely disgusting service with zero support if needed. Live chat on the site has a so called guy named Henry arrogantly belittles any issues and mocks you and blame any issues on you. I even went on and purchased a new RDP since he made me think maybe i crashed the old one and it was all my fault, and the new rdp doesnt work and i tried it on different machines. No customer support, but they are glad to take your money. Ridiculous.

***Update after company response:
For your information, I was extremely patient and clearly stated the issues I was having and even support from telegram chats had an identical behavior to Henry. They immediately got defensive and accused me of being disrespectful eventhough I was not at all. I had simply explained that I was frustrated since it had been days and days of trying to get support. I was told that the rdp in question would have been fixed which it was never fixed. I wasted money and time purchasing an additional service since I was told it was my fault. So, this company does mot deserve clientel since it is so obvious that they do not respect their customers nor provide a fair support at all. They are defensive and manipulative and only try to help after you write a much needed bad review. And I have all the screenshots to prove it if needed. Thank you.

2024幎3月9日
自発的なレビュヌ
rdp.monster | Cheap & High Quality RDP Hosting ロゎ

rdp.monster | Cheap & High Quality RDP Hosting からの回答

Dear HB,

We are deeply sorry to hear about your disappointing experience with our service. We continuously strive to provide quality customer support, and it is disheartening to learn that you did not receive the level of assistance expected.

We want to inform you that Henry, the representative mentioned in your review, has been removed from our team due to his inappropriate behavior. We take reports of disrespectful or unprofessional conduct from our staff very seriously.

Regarding your issue with the RDP, we have repeatedly offered assistance, but it appears that we have encountered difficulties in resolving the problem due to the lack of necessary information.

We remain committed to resolving your concerns and providing you with the support you need .It's been several days now that you've been seeing our messages or we've been trying to help you but you haven't replied.
Please reconsider providing the necessary information so that we can work together to resolve the issue promptly.
Once again, we apologize for any inconvenience caused and appreciate your feedback, which helps us improve our services.

**UPDATE
You've updated your review, so I'm updating our response. You came back to us for help, the team helped you, and there are no more problems. I don't understand why you're behaving like this on TrustPilot.

Sincerely,
rdp.monster

5぀星のうち5の評䟡

I'm from Brazil

I'm from Brazil, and I use it for different purposes... the quality of the servers are very good, and the cost-benefit is great, the company is growing a lot with this excellent service!

2024幎3月5日
自発的なレビュヌ

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