ReachShip レビュー 8

New to the product, but the support to get set up was fantastic!

Great technical support! I needed help getting the plug-in to work for my website and they were extremely helpful with quick responses. Would recommend 100%.

Good support, documentation a bit lacking.

I had an issue with my WooCommerce shipping setup, and the ReachShip support team was incredibly responsive and helpful. They quickly identified the problem and provided clear, step-by-step guidance to resolve it. Their professionalism and dedication to customer satisfaction truly stand out. I highly recommend ReachShip to anyone looking for a reliable shipping solution. Thank you for the outstanding support!

Many thanks to ReachShip support by Dixit!!!
Dixit, you are the best support I have ever seen in my life (and I'm over 60: I've heard about it): totally responsive, attentive, facilitating, caring, extremely professional and competent. I can only give you enormous praise... you enhance, you improve your ReachShip product with so much passion for the customer, and you show us the joy of using this very good product under these best auspices.
We are a small Australian company, starting a PETANQUE SPOT AUSTRALIA business, which sells for the first time on its website "petanque-spot.com.au", built on Woocommerce/Wordpress: articles and services related to this glorious game French that is Pétanque... and we discovered ReachShip - as a multi-carrier plugin - including Australia Post.
We downloaded it, and given our low technical level in E-commerce tools: we had to quickly request the support offered and we discovered something extraordinary, thanks to this providential man!!!
In conjunction with its technical services, Dixit also helped us resolve slow connection problems with Australia Post, which have since been completely resolved.
This support has a perfect knowledge of all ReachShip features, and saves you on every problem...with humility, kindness, patience... that we dream of finding when contacting support, but that we usually never live.
All means are good for you Dixit, to satisfy your customers: explanation videos, videoconference, telephone call, email... within a few minutes following your request. What happiness!!!
A very good product, very pragmatic and clear; super-Dixit- support...what a team!!! you are ready to challenge logistics with your fingers in your nose!
A very big thank you !

The assistance offered by ReachShip/Elex is outstanding. I was pleasantly surprised by Dikshit's prompt response and efficient resolution. His extensive knowledge allowed him to quickly address the issue and offer alternative solutions. I am truly impressed with the level of support provided.

The support for the ReachShip / Elex App was amazing. As a non-technical person, all my questions were answered. A quick video call sorted out a couple of remaining items.
The plugin itself is great to use and manage. Highly recommended.

The Service from the Customer Support team was outstanding; went out of their way to workshop and find solutions probably the best customer care team I dealt with to date that responds quickly and works on finding a solution rather than an excuse, so far, everything works perfectly. Thank you ReachShip customer Support Team