Real You Clinic レビュー 

765
•
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I felt instantly comfortable talking with Dr Kathryn about the various options for cosmetic procedures. Her recommendations were great and I was delighted with the results! I would definitely recomme... もっと見る

5つ星のうち5の評価

Dr. Kathryn at The Real You Clinic is truly exceptional. Her deep understanding of hormonal balance, vitamins, and overall wellness is matched by her knowledge of the latest beauty treatments — yo... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience with Dr Kathryn. She listened to my concerns and recommended best treatment options for me. At the appointment itself she took time and care to ensure I was fully informed and comfort... もっと見る

企業が回答しました

5つ星のうち5の評価

Dr Kathryn diagnosed my skin cancer and gave me prompt expert advice and I got this sorted with my GP in the NHS. Without this help things would not have turned out well. I'm very grateful. Truly a gr... もっと見る

企業が回答しました

企業情報

  1. スキンケア クリニック
  2. ・
  3. エステティック サロン
  4. フェイシャル スパ
  5. 医師
  6. 女性医療クリニック

当該企業による記述

Real You Clinic, led by Dr. Kathryn Taylor-Barnes, is a trusted and highly rated medical aesthetics clinic in Twickenham, Richmond, West London. With 27 years of medical expertise, including a background in NHS and private GP services, Dr. Kathryn specialises in women’s health, anti-ageing, and aesthetic medicine. She has dedicated over two decades to providing advanced, medically led cosmetic treatments that prioritise natural, safe, and long-lasting results. Real You Clinic offers a wide range of treatments, including wrinkle-relaxing injections, dermal fillers, skin rejuvenation, and laser procedures using industry-leading brands such as Sculptra, Candela, and Nordlys. Dr. Kathryn is internationally recognised for her pioneering research in botulinum toxin and ultrasound-guided injections, regularly speaking at global conferences like IMCAS Paris and AMWC Monaco. What sets Real You Clinic apart is its doctor-led, personalised approach. Every client receives a complimentary consultation, where Dr. Kathryn tailors a bespoke treatment plan to suit individual needs. As a CQC-regulated, 5-star rated clinic, Real You Clinic is committed to delivering the highest standard of patient care in a welcoming, professional, and results-driven environment. Conveniently located near St Margarets station, we provide expert-led treatments in a safe medical setting, helping clients to look and feel their best with confidence. Whether you're looking to refresh your appearance, restore volume, or rejuvenate your skin, Dr. Kathryn and her team are here to help. Book your consultation today and experience expert-led, results-driven aesthetic care at Real You Clinic.


連絡先

4.9

優良

TrustScore 5段階評価の5

765件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(765)

過去12か月のレビュー数: 1件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

friendly relaxed setting

friendly relaxed setting. Dr Kathryn is extremely professional and knowledgeable and made me feel at ease.

2025年3月28日
Real You Clinic ロゴ

Real You Clinic からの回答

Thank you so much for your kind 5-star review! We’re absolutely delighted to hear that you had a positive experience with Dr. Kathryn at The Real You Clinic. Your feedback means the world to Dr Kathryn and helps her continue providing the best care and service to all her patients.

5つ星のうち5の評価

Highly recommend the Real You Clinic

I'm very pleased with the results of an earlobe rejuvenation procedure Dr Kathryn did for me five weeks ago. It was my first experience of anything like this, so I was nervous and asked loads of questions. I'm very grateful to Dr Kathryn for her kind professionalism and very high levels of patient care. (Her receptionist, Jamie, is also very nice and efficient.) We've already moved on to skin tag and mole removal :0) Again, a small thing but something I've been meaning to do for ages. The removal process yesterday was quick and completely painless, and I feel so much better. Highly recommend this clinic and Dr Kathryn!

2025年3月3日
自発的なレビュー
Real You Clinic ロゴ

Real You Clinic からの回答

Thank you for choosing The Real You Clinic for your first aesthetic treatment! We know how important it is to feel comfortable and informed, and we’re so pleased that Dr. Kathryn and the team made your experience a positive one. We hope to see you again in the future!

5つ星のうち5の評価

Dr Kathryn

Dr Kathryn, at the Real You Clinic, is simply the best in her field. I wouldn’t hesitate to recommend her - she is personable, professional and highly skilled in all aspects of aesthetic treatments. Her advice and expertise is unparalleled.

2025年2月7日
Real You Clinic ロゴ

Real You Clinic からの回答

Thank you Claire for your very kind review and continued loyalty at Real You Clinic. We love seeing you in St Margaret’s and look forward to helping you with continued skin rejuvenation treatments for years to come.

5つ星のうち5の評価

Amazing!

I had botox a couple of weeks ago. The effect so far is amazing and it's still continuing to improve and look even better each day, so whatever Dr Kathryn has done feels like magic, and I couldn't be happier!

2025年1月10日
Real You Clinic ロゴ

Real You Clinic からの回答

We’re absolutely delighted to hear that you had such a positive experience with Dr. Kathryn at Real You Clinic. With her 29 years of expertise and dedication to patient care, she always strives to provide the highest standard of treatment in a safe and welcoming environment. We look forward to seeing you again soon.

5つ星のうち5の評価

Just great

Just great! Had some lazer for under eye veins and some botox really happy with the results

2025年1月10日
Real You Clinic ロゴ

Real You Clinic からの回答

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. At The Real You Clinic, we always strive to provide the highest level of care and ensure our patients feel comfortable and confident. It’s wonderful to hear that you’re happy with your treatment. We look forward to welcoming you again soon!

5つ星のうち5の評価

Moles removed

I recently had 3 moles removed by Dr Kathryn, the whole experience was very easy and painless. The site of removal has already completely healed and the small marks left will fade in time.
Jamie was polite and quick to respond to my initial enquiry. Dr Kathryn quickly put me at ease with her friendly and professional manner. I have already recommended her to my friends.

2024年12月19日
Real You Clinic ロゴ

Real You Clinic からの回答

What a lovely review—thank you! We are so pleased that you had such a positive experience with us. Your trust and satisfaction mean everything, and we are always here to help you feel your best. We can’t wait to see you again!

5つ星のうち5の評価

Dr Kathryn is a genius

Dr Kathryn is a genius! She really listens to what you want and delivers the exact result. I have been disappointed by so many other practitioners, who promise the world and deliver very little whilst taking huge amounts of money from you. Dr Kathryn uses high standard products and techniques that delivery top class results.

2024年12月10日
自発的なレビュー
Real You Clinic ロゴ

Real You Clinic からの回答

Thank you for your wonderful feedback! It’s always our goal to provide expert care in a friendly and welcoming environment. Knowing that you’re happy with your results makes our work even more rewarding. We appreciate your support and look forward to seeing you again soon!

5つ星のうち3の評価

I had a mixed experience at…

I had a mixed experience at Realyouclinic. While the staff, including PA Jamie, were helpful and the procedures were quick and mostly painless, the overall results were somewhat underwhelming. Dr. Kathryn and Dr. Taylor-Barnes were kind and professional, providing clear advice and care, which I appreciated. However, the outcomes of my treatments didn't quite meet my expectations. The clinic maintains good standards, but the results weren't as transformative as I had hoped. It might work better for others, but for me, it was just okay.

2024年11月18日
自発的なレビュー
Real You Clinic ロゴ

Real You Clinic からの回答

We are sorry you have been disappointed with the treatment outcome. As discussed in your follow up appointment individual facial muscles in their ageing process prevents us from creating a smoother skin above the eyebrow area as doing this would drop eyebrows and create a heavy lid look which is not the best outcome for any patient. We hope you can enjoy your results and realise that as an experienced practitioner at Real You Clinic I am here to not only provide the best service for you but also work within the limitations of the face and protect you from adverse outcomes. Wishing you a happy Christmas holiday season and new year of good skin health.

5つ星のうち5の評価

I always get a very professional care

I always get a very professional care, attention and treatment.
Everyone is very friendly and make time for you even though they are very busy.
That I think is really important.
Also I totally trust the advices I am given and the treatments I am given by very qualified doctor K Taylor Barnes .

2024年11月19日
Real You Clinic ロゴ

Real You Clinic からの回答

Thank you so much for choosing Real You Clinic and trusting us with your health and skincare needs. It’s always a pleasure to see you, and we are committed to providing you with the highest level of care and service.

Wishing you all the best,
Dr. Kathryn

5つ星のうち5の評価

Love going to visit Kathryn

Love going to visit Kathryn. She is always so kind and so professional. I feel wonderful just being in her orbit. The results are always amazing too. She has taken care of me for years with face treatments and now HRT. I feel well and happy thanks to her.

2024年10月24日
自発的なレビュー
Real You Clinic ロゴ

Real You Clinic からの回答

Thank you for taking the time to share such kind words! Knowing that you had a 5-star experience with us truly means a lot. At The Real You Clinic, we strive to offer personalized, high-quality care, and it’s incredibly rewarding to hear that you felt valued and well-looked-after. We’re grateful to be part of your journey and are excited to welcome you back whenever you need us!

5つ星のうち5の評価

I would highly recommend

I had a really great experience at the Real You Clinic with Dr. Kathryn. The care and attention that she provides is remarkable. Dr. Kathryn is very knowledgeable and took the time to listen and address all my concerns. I would highly recommend.

2024年10月25日
Real You Clinic ロゴ

Real You Clinic からの回答

Thank you so much for your kind words! Dr. Kathryn and the entire team at The Real You Clinic are thrilled to hear that you had a positive experience. We look forward to seeing you again soon!

5つ星のうち5の評価

removal of cyst

Very professional, I highly recommend Dr Katherine. I booked an appointment to discuss removal of a small cyst and had the procedure performed straight away, only took 15 minutes and its something i have been putting off for over 10 years. Will definitely be using her services and skills again, especially for reduction procedure in snoring.

2024年10月21日
Real You Clinic ロゴ

Real You Clinic からの回答

We truly appreciate your five-star review! Dr. Kathryn takes great pride in providing the best care possible, and we’re so glad you felt well looked after.

5つ星のうち5の評価

Dr Katherine was excellent

Dr Katherine was excellent. Wonderful at making me feel comfortable, and thorough and efficient at her work. Painless and quick. Would recommend to anyone.

2024年10月21日
Real You Clinic ロゴ

Real You Clinic からの回答

Thank you for the glowing review! It’s wonderful to hear that Dr. Kathryn met your expectations. We’re always here to support you on your aesthetic journey!

5つ星のうち5の評価

Incredible experience and fantastic…

Incredible experience and fantastic service. Would highly recommend.

2024年10月21日
Real You Clinic ロゴ

Real You Clinic からの回答

We’re so grateful for your five-star review! It’s always a pleasure for Dr Kathryn to hear that our patients feel comfortable and cared for at The Real You Clinic. Thank you!

5つ星のうち5の評価

Highly recommend.

Makes you feel relaxed & comfortable, would highly recommend.

2024年10月8日
自発的なレビュー
Real You Clinic ロゴ

Real You Clinic からの回答

Thank you for the wonderful review! We're overjoyed to hear that Dr. Kathryn met your expectations. Your feedback is greatly appreciated and motivates us to keep providing top-notch service.

5つ星のうち5の評価

Really happy with the anti wrinkle…

Really happy with the anti wrinkle treatment I received from Dr Kathryn - super professional, quick and pain free treatment and straightforward aftercare advice

2024年9月18日
Real You Clinic ロゴ

Real You Clinic からの回答

We’re thrilled to receive your 5-star review! Dr. Kathryn and the Real You Clinic team appreciate your kind words and are glad to have provided you with a positive experience.

5つ星のうち5の評価

The Realyouclinic

The Realyouclinic is always of such high standards.
The treatments are advised in the most honest and extremely professional manner.
Doctor Taylor-Barnes is so highly qualified I totally trust her expertise and her honesty.

I also wanted to mention Jamie who always answers the phone so cheerfully with such professionalism and dedication.

All the above make Realyouclinic so special and unique.

2024年8月19日
Real You Clinic ロゴ

Real You Clinic からの回答

We appreciate your kind words and 5-star rating! Dr. Kathryn and our team strive to provide the best care possible, and we're thrilled to hear that we met your expectations. Thank you for your support!

5つ星のうち5の評価

Very positive experience - mole removal

I had a very positive experience having 3 moles removed at the clinic. The doctor’s PA Jamie was very helpful in getting me booked in and the procedure itself was painless and very quick. The doctor explained everything to me and was very kind and personable. The area the moles were removed from has healed very well and overall I’m amazed at how straightforward it all was. Very much recommended!

2024年8月2日
Real You Clinic ロゴ

Real You Clinic からの回答

We're so happy to hear that you enjoyed your visit with Dr. Kathryn. Thank you for the 5-star review and for choosing the Real You Clinic for your care. We look forward to seeing you again!

5つ星のうち5の評価
Real You Clinic ロゴ

Real You Clinic からの回答

Thank you for your amazing feedback! Dr. Kathryn and the team are committed to excellence, and your review is a testament to our efforts. We're so glad you had a great experience!

5つ星のうち1の評価

Rude and arrogant staff and Doctor

I attended my first treatment session with Dr. Kathryn, where I patiently waited more than 20 minutes for her to prepare. I didn’t mind the wait and understood that it might have been necessary.
Unfortunately, I missed my second appointment due to a misunderstanding of a reminder message, which occurred after I had taken a day off because I wasn’t feeling well. I recognize that missing an appointment can be frustrating for the doctor, especially when the time could have been used to see another patient.
When I contacted the clinic to explain, I received a call from the assistant Jamie that was both angry and disrespectful. She repeatedly said she was just the “middle man”, did not allow me to talk and sarcastically informed me that Dr. Kathryn “didn’t want me as a patient anymore”, because I had missed the appointment. I was shocked by this response, but I immediately sent an email to apologize and explain the situation, that also included personal details (that I prefer not disclose at public review).
To my surprise, the response I received from the clinic was not only unprofessional but also judgmental. The email labeled me as ‘irresponsible’ and included phrases such as:
• “As a result of your error”
• “We choose not to rebook patients who do not adhere to their appointments.”
• “We suggest you finding a clinic that may be better suited to accommodate patients who fail to arrive as scheduled.”
• “Good luck”
While I understand the frustration that may come from a missed appointment, I had hoped for a more empathetic and tolerant response, especially in the healthcare field. Instead, the message is particularly labelling and judging me, something I would never expect from any healthcare provider. I’m sure I’m not the first person to miss an appointment, nor will I be the last.
The new reply from my email, there was a highlight bringing up that I had in the past booked an appointment with the clinic, but had cancelled “without a reason” as it was not a patient right. It was cancelled with a great time in advance but unfortunately it was not taken ‘smoothly’. There could be countless legitimate reasons why a patient might need to adjust their schedule, and it is disappointing that this basic patient right was taken as rough. There was also a twist in my words suggesting I have battered price while just asking the price of the treatment and mentioned it was different in the website. But have never tried to negotiate pricing, and the implying is a lye.
The point here is not merely about the clinic’s decision of not following with the treatment but the way it was conducted and communicated.
I am truly astonished by the continued unprofessionalism reflected in the communication with this clinic. The tone and content of the emails seem intent on causing discomfort and distress rather than resolving a matter and turning a page.
No matter how skilled a doctor may be, if there is a lack of empathy, tolerance, sensibility or respect, it ultimately results in a poor experience for the patient. My experience with this clinic has left me questioning whether their focus is truly on patient care or merely on the financial aspect.
This was my experience—please consider how you wish to be treated before booking an appointment here.

2024年8月8日
自発的なレビュー
Real You Clinic ロゴ

Real You Clinic からの回答

We understand that this situation is disappointing, but as a CQC-qualified clinic we have a duty of care and a have to safeguard patients. Dr Kathryn works extremely hard to provide a positive and safe environment for all, including herself. With that, sometimes as a clinic, we have to make difficult decisions that some patients will not agree with. We felt it was best that you rather find a clinic that better suits your needs and we truly do wish you well on your aesthetics journey going forward.

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