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poor quality and the color disappears after a wash.

Commande en attente depuis 29/09
Impossible de joindre SAV.
Mails sans réponse
Bcp de temps pour rien
Pas sérieux
Je déconseille

Bonjour
j'ai passé deux commandes le 29 septembre 2024 pour l'anniversaire de ma fille qui est le 13 octobre. Les délais de livraison étaient estimés au 8 octobre. Tout d'abord, je reçois un mail pour me dire qu'un sweat n'était plus produit, j'en commande donc un autre ( 3ème commande ) . A ce jour, le 22 octobre, aucun des colis n'a été livré, sur le site on me dit que certains colis ont été pris en charge par colissimo , or colissimo me dit que les colis ne leur ont pas encore été confiés ... et un autre article est toujours en cours de fabrication. Impossible de contacter qui que ce soit, ma fille n' pas eu ses cadeaux et j'ai perdu aux alentours de 80 euros. Site à fuir

Sent me faulty goods. Their website asks you to enter the order number and email address when attempting to process a return, but the website says it cannot find the order. There is only a chat bot, and no way to submit a support ticket. Total scam! Avoid!

J'achète pour la 1ère fois sur Redbubble. Je viens de recevoir ma commande pour l'anniversaire de ma fille de 13 ans : une affiche à 23 euros de son groupe de kpop préféré! Sur le délai de livraison et l'emballage = rien à redire c'est tout bon. Par contre elle ouvre l'affiche en se faisant une joie et là on est tellement déçues de la qualité de l'affiche! C'est honteux : la photo du groupe est pixelisée à fond, j'aurais pu la faire moi même avec mon imprimante pour un moindre coût! A ce prix là c'est inadmissible. N'achetez surtout pas de produits à la soi disant artiste indépendante kpop-noona : c'est de la pacotille, j'ai l'amère impression d'avoir été volée pour le cadeau de ma fille. Dégoutée! je n'achèterais plus sur Redbubble. Désolée

Have used REDBUBBLE many times over the years . Their products are great quality and always delivered promptly . REDBUBBLES customer service is one of the best I have experienced . You wont be disappointed

I'm a long time customer, and I always liked the quality of the products they sell.
However, my last order really disappointed me. I ordered 4 t-shirts and a hoodie, and first problem, it took more than a month to ship.
Then I realized the print quality was terrible for each item, it was sticky and very fragile, unlike my previous orders where the prints were excellent.
Additionnaly, one of the prints was partially erased during the first wash (and I know how to wash shirts like that).
Finally, I tried to complain about it but the customer service is a chat bot, that's it, there is nothing else on their website, not even a way to contact a real person.
I eventually found an email for customer support on ANOTHER website, I emailed them a month ago to complain and I still have no response.
Redbubble have known better days and the product quality is not anywhere near what it was before.

I saw I'm not the only one complaining about this issue so avoid Redbubble until they fix the issue their product quality.

Redbubble is an absolute nightmare! Scammers, plain and simple! The product quality is beyond disappointing—cheap materials, terrible print quality, and the colors are nothing like what you see online. I ordered a shirt that faded after one wash and a phone case that cracked within a week. And don’t even get me started on the sizing; it’s all over the place.

Customer service? Non-existent! It feels like talking to a wall—automated responses or clueless reps who couldn’t care less about resolving issues. It’s like they’re trained to frustrate you until you give up.

And what’s worse? They’re ripping off the very artists they claim to support. Artists barely make anything from their sales, while Redbubble pockets most of the profit. It’s disgusting to think they’re profiting from the hard work of creatives while delivering garbage to customers.

Shipping takes forever, and when it finally arrives, you might as well brace yourself for disappointment. Half the time, items are damaged or don’t match the description at all.

Avoid Redbubble like the plague! Save your money, and support artists elsewhere—places that actually care about quality and customer satisfaction. Redbubble is nothing but a scammy, soulless company looking to make a quick buck at everyone else’s expense.

T-Shirt was delivered to some random house that isn't anywhere near mine, and they only have a bot on chat support which just spits unhelpful stock answers. I had a feeling ordering from here was a mistake, and I was right. Lesson learned.

Never buy from this company

Goods never received.

I ordered a sticker "I'm a Swiftie" for my classic car a few weeks ago just for fun. Nothing has arrived yet and there has been no response to my enquiry with all the data I had from the order.

It's only about 6 EUR, so "sh..." on it, but I now get adverts from the association every day.
So far they haven't gone to spam because I'm still hoping for a response, but I have little hope that anything will happen.

So: a purchase warning is hereby issued. :-)

Commandé un tshirt à 30 euros qui n'est jamais arrivé. Quand j'ai fait une réclamation, ils ont affirmé qu'il était arrivé. J'ai contacté la créatrice du tshirt Aidi Riera qui m'a renvoyé vers le site, sans succès donc, ni d'avoir un tshirt, ni d'etre remboursé. Je considere ce site comme une arnaque :(

It was the worst experience ever.
One order has not been delivered and support keeps silent (no tracking number, no status updates).
I have tried to order on another address but after I made payment I found that the site picked up my old address. I immediately submitted a ticket to change the address and then to cancel the order but it was ignored again.

Zero stars.

I absolutely love my new phone case! It's incredible! I love the design, the texture. It fits perfectly and it's exactly as I'd ordered! Delivery was a little late bit was definitely worth the wait. Would definitely recommend!

I purchased 4 designers mugs and only received a package with 3 inside. I have tried to make contact to complain and Redbubble only provide an automated service and none of the options allow me to make contact. This is a ridiculous service I have tried so many ways to make contact with no success. I have even tried to request assistance by entering my email and order number and all i get is this is not a recognized email or order number! Disgraceful after sales service, I an now in a position where I have paid over the top for 3 mugs when I should have received 4!!!!

Can I give them ZERO stars?

The customer service is horrendous. The quality of product is horrible.
My first order I didn’t receive. Did they ever send it or did it get lost? It took over two weeks for them to send a replacement order. That came and the stickers were all wrong. Every one. They were either not cut or the cuts were random and cut through designs or part of a cut next to a design.
Completely a waste of time and effort.

Also, So frustrating to deal with the customer service. Never again will I order from them.

Shambles. Ordered the correct size, (Large 61x61cm)they sent me an email with a different measurement for L (840mm) although this wasn't what was on their website. They then sent me the wrong size poster (an XL not L) and then said I was wrong. Made me send a photo with a measurement, then still said I was wrong... painful experience, tried to offer me a credit but eventually got a refund. Not recommended

100% They are scam.
Deleted my account without warning.
Charge 70% from my earning.
If you are a buyer , please don't buy form them.

I was selling my art on redbubble for more than 3 years. All my work was original. But recently they banned my account without giving any notice or explanation. And eat my hard earned $225. I request all artist don't sell on redbubble. One day they will eat your money.

Deleted years of work with no explanation or recourse. Dubious IP claims made by big business law departments with Redbubble choosing to favour certain artists who flagrantly breach copyright and then blanket delete others without notice. Uncontactable. Seemingly run by bots and no interest in customer service. Shirt quality is not good enough which your customer will never forgive. Invest time elsewhere.