Redcandy レビュー 

125
•
TrustScore 5段階評価の3

3.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

So sad to write a negative review but you cannot advertise a 2-3 day delivery that is coming from china!. Ordered on 3rd September and 19th returned to sender in china. Contact has been tough. Phone... もっと見る

5つ星のうち5の評価

Easy to order and prompt delivery. Well packaged parcel. A bit disappointed in the quality if the key rings. I think they might break easily.

5つ星のうち5の評価

First time using Redcandy (found on Instagram) checked reviews here first to Makesure legit before ordering. Ordered a sale item (Flamingo storage box) on Monday, two days later it’s here! Really... もっと見る

5つ星のうち1の評価

Paid £20 for the fastest delivery on an order placed early morning. Finally get the dispatch email after 10pm the next day. The DPD email says it’s been sent on 2 day service. Don’t bother paying f... もっと見る

企業が回答しました

企業情報

  1. ギフト ショップ
  2. ・
  3. DIY用品店
  4. アンティーク家具店
  5. 菓子屋
  6. 調理台専門店
  7. 日用品店

当該企業による記述

Red Candy is a high-energy, life betterment brand with a wicked sense of humour and a generous splash of quirk. We’re all about bold design, vibrant colours, and unapologetically fun products that inject joy, spark creativity, and make life just that little bit better. We’re not just a brand—we’re a slightly bonkers club where our customers don’t just shop, they belong. If you get us, we definitely get you. Our products are designed to uplift, surprise, and add a daily dose of delight—because life is brighter, happier, and way more exciting when you embrace the unexpected.


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3.1

まあまあ

TrustScore 5段階評価の3

125件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 20%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.1

すべてのレビュー

(125)

過去12か月のレビュー数: 12件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Happiness is discovering red candyrobot

Happiness is discovering red candy. The choice of goods is fantastic. Add to this customer service of the the highest level and you have a company that is my first port of call. Yes occasionally you can find the goods slightly cheaper elsewhere but you know with Red Candy if there is any problem it is dealt with straight away and returns are free. So well worth paying, in some cases, a little extra . You also get a personalised response - they do read the mails - not an automated

2020年11月26日
自発的なレビュー
5つ星のうち5の評価

I live in Denmark

I live in Denmark, but got my orders ( ordered twice) really quick. There were some technical problems ( not their fault ) but it was addressed imidially, so the customers service is really great. Can't wait to give one of the two items away as a Christmas present.

2020年11月9日
自発的なレビュー
5つ星のうち4の評価

Delivery took months..

My grandma found a small add in the paper for a plant pot.. I ordered two.. I did take months to arrive!

The lot was as it was advertised and arrived intact etc.. overall, all went well just took a very long time to deliver.

2020年10月13日
自発的なレビュー
5つ星のうち5の評価

Amazing service!

Amazing service!!
Love Peanut the pig loo roll holder. I think I’m going to be purchasing many things from you! Super fast dispatch. Thank you!

2020年9月5日
自発的なレビュー
5つ星のうち5の評価

Very happy customer!

Bought a Benton Bull and 2 Lego-shaped storage boxes - ordered Saturday, delivered (free) Weds 😀 Very happy with the items, to the extent that Benton is going to get a few little friends and I’m going to start giving them as presents... 😂

2020年6月17日
自発的なレビュー
5つ星のうち5の評価

Bought a Bull Footstool

Bought a Bull Footstool. Easy, secure purchase, good comms, fast free delivery.
So happy with quality purchase at keen price that l have just ordered the Highland Cow. Returning customer......5*

2020年6月12日
自発的なレビュー
5つ星のうち5の評価

Excellent Customer Service

Absolutely first class customer contact and care, extremely fast shipping. Fabulous!! Thank you Maggie who dealt with my queries with such courtesy and trust. Customer service at its best.

2020年5月18日
自発的なレビュー
5つ星のうち5の評価

Excellent products and super quick delivery

Ordered quite a bit from this company. Had champagne glasses delivered over Christmas and they were well packaged and arrived in one piece. Recent order arrived in 2 days!! With the current climate that's really impressive. Really happy with my purchases.

2020年5月13日
自発的なレビュー
5つ星のうち4の評価

The products are so cute I love it

The products are so cute I love it! Bought a sheep toilet roll holder and a llama doorstop, since it was my first order I got 10% off win win! I only took one start off because the sheep toilet roll holder was had a couple of small dents, probably due to transport. But once the toilet rolls are in you can't notice it, it's still super cute!

2020年5月11日
自発的なレビュー
5つ星のうち5の評価

Really impressed

Really impressed. Only knew of this company through a magazine compilation of Christmas gifts. Bought Hubert and George Beard Egg Cup Set and it is delightful. Easy to order, informative delivery tracking and arrived on time well packaged. Will use this company again. Thank you

2019年11月15日
自発的なレビュー
5つ星のうち5の評価

Amazing customer service

Amazing customer service. The lid in the concrete trinket was jammed. Ed arranged replacement asap and courier collection of the faulty item. I was sorted within 3 days. Well impressed!

2019年2月28日
自発的なレビュー
5つ星のうち5の評価

Found an item much cheaper than where I…

Found an item much cheaper than where I originally saw it. Hadn't heard of this company before but gave them a go. Delivery was cheap and fast but on arrival the item was damaged. These things happen and they dealt with this perfectly and I had a replacement item within two days. Can't fault the service at all and would recommend. Excellent.

2019年2月17日
自発的なレビュー
5つ星のうち2の評価

Below average experience

Cool products. One of the items arrived very slightly chipped. Found cheaper on another website. Customer service average at best.

2019年2月5日
自発的なレビュー
Redcandy ロゴ

Redcandy からの回答

My apologies for the issues with your order. I would like to address all three concerns here.

1) Damaged item. I'm terribly sorry your order arrived damaged. Most orders get through with no issues whatsoever, and we do try to packages everything sufficiently without wasting too much packaging material - it can be a careful balance at times! Did you report the damage to us? We will always replace damaged items for our customers with no questions asked.

2) We weren't the cheapest for this item. Although we do try to be competitive wherever possible, we simply cannot be the cheapest for every item at all times. Being a small business with relatively high margins we would soon be out of money if we did this. Although we would love every customer to purchase everything from us, we totally understand if you want to purchase from a cheaper competitor!

3) Average customer service. We really do try to maintain the highest level of customer services across the board, so I'm ever so sorry to hear we didn't manage to on this occasion. I'm unable to find your order and communication details as the only information Trustpilot have provided us with is your name as 'GK'. I would really like to hear what went wrong on this occasion to see if there is anything else I can do for you, and also to learn from the experience and improve our services going forward. If possible could you contact me on andy (at) redcandy (dot) co (dot) uk?

Kind regards

Andy
Red Candy Director

(Please also note - we have only just been made aware of customer reviews on Trustpilot, hence the delay in response. We have never worked with Trust Pilot before, and Trust Pilot did not make us aware that reviews had been left for our company here.)

5つ星のうち5の評価

Excellent customer service

Purchased Wesco breadbin and another item. The other item was out of stock but I was emailed straight away and I was happy to wait for it. Waited just under a month ( This was supplier delay not RedCandy) sent a email to Redcandy and 2 days later I recieved my items. Sadly the breadbin arrived damaged :( after emailing Redcandy I decided not to wait from the supplier again and I was refunded. Brilliant customer service and I would order again. They keep in touch....and advise you every step of the way.

2018年4月19日
自発的なレビュー
5つ星のうち5の評価

Fantastic company

Fantastic company. Great products and amazing customer service. I ordered a gold landline phone from them as it was the best design I found anywhere, there was a small issue with it and they sent a new one out to me straight away no question - very helpful and love the phone

2018年2月10日
自発的なレビュー
5つ星のうち5の評価

No problem at all with my order which …

No problem at all with my order which arrived pretty quickly. I loved the little sweetie bag which was a free gift with my purchase. Red Candy were also very prompt to answer my question regarding an online query I had.
I would definately shop with them again, I love their quirky fun products.

2017年6月1日
自発的なレビュー

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